BibTeX record books/daglib/p/MargariaBDFS12

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@incollection{DBLP:books/daglib/p/MargariaBDFS12,
  author       = {Tiziana Margaria and
                  Steve Bo{\ss}elmann and
                  Markus Doedt and
                  Barry D. Floyd and
                  Bernhard Steffen},
  editor       = {Mike Hinchey and
                  Lorcan Coyle},
  title        = {Customer-Oriented Business Process Management: Vision and Obstacles},
  booktitle    = {Conquering Complexity},
  pages        = {407--429},
  publisher    = {Springer},
  year         = {2012},
  url          = {https://doi.org/10.1007/978-1-4471-2297-5\_16},
  doi          = {10.1007/978-1-4471-2297-5\_16},
  timestamp    = {Sat, 19 Oct 2019 19:02:43 +0200},
  biburl       = {https://dblp.org/rec/books/daglib/p/MargariaBDFS12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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