BibTeX record conf/aiia/PallottaDVW11

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@inproceedings{DBLP:conf/aiia/PallottaDVW11,
  author       = {Vincenzo Pallotta and
                  Rodolfo Delmonte and
                  Lammert Vrieling and
                  David Walker},
  editor       = {Cristian Lai and
                  Giovanni Semeraro and
                  Eloisa Vargiu},
  title        = {Interaction Mining: the new Frontier of Call Center Analytics},
  booktitle    = {Proceedings of the 5th International Workshop on New Challenges in
                  Distributed Information Filtering and Retrieval, Palermo, Italy, September
                  17, 2011},
  series       = {{CEUR} Workshop Proceedings},
  volume       = {771},
  publisher    = {CEUR-WS.org},
  year         = {2011},
  url          = {https://ceur-ws.org/Vol-771/paper5.pdf},
  timestamp    = {Fri, 10 Mar 2023 16:23:01 +0100},
  biburl       = {https://dblp.org/rec/conf/aiia/PallottaDVW11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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