BibTeX record conf/bis/GobelCHSA14

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@inproceedings{DBLP:conf/bis/GobelCHSA14,
  author       = {Hannes G{\"{o}}bel and
                  Stefan Cronholm and
                  Carina Hallqvist and
                  Eva S{\"{o}}derstr{\"{o}}m and
                  Leif Andersson},
  editor       = {Witold Abramowicz and
                  Angelika I. Kokkinaki},
  title        = {{IT} Service Management: Core Processes Aligning Business and {IT}},
  booktitle    = {Business Information Systems Workshops - {BIS} 2014 International
                  Workshops, Larnaca, Cyprus, May 22-23, 2014, Revised Papers},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {183},
  pages        = {145--155},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-11460-6\_13},
  doi          = {10.1007/978-3-319-11460-6\_13},
  timestamp    = {Fri, 26 May 2017 00:49:41 +0200},
  biburl       = {https://dblp.org/rec/conf/bis/GobelCHSA14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}