BibTeX record conf/dsom/Rodosek02

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@inproceedings{DBLP:conf/dsom/Rodosek02,
  author       = {Gabi Dreo Rodosek},
  editor       = {Metin Feridun and
                  Peter G. Kropf and
                  Gilbert Babin},
  title        = {Quality Aspects in {IT} Service Management},
  booktitle    = {Management Technologies for E-Commerce and E-Business Applications,
                  13th {IFIP/IEEE} International Workshop on Distributed Systems: Operations
                  and Management, {DSOM} 2002, Montreal, Canada, October 21-23, 2002,
                  Proceedings},
  series       = {Lecture Notes in Computer Science},
  volume       = {2506},
  pages        = {82--93},
  publisher    = {Springer},
  year         = {2002},
  url          = {https://doi.org/10.1007/3-540-36110-3\_10},
  doi          = {10.1007/3-540-36110-3\_10},
  timestamp    = {Sun, 02 Oct 2022 15:59:19 +0200},
  biburl       = {https://dblp.org/rec/conf/dsom/Rodosek02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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