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BibTeX record conf/dsom/Rodosek02
@inproceedings{DBLP:conf/dsom/Rodosek02, author = {Gabi Dreo Rodosek}, editor = {Metin Feridun and Peter G. Kropf and Gilbert Babin}, title = {Quality Aspects in {IT} Service Management}, booktitle = {Management Technologies for E-Commerce and E-Business Applications, 13th {IFIP/IEEE} International Workshop on Distributed Systems: Operations and Management, {DSOM} 2002, Montreal, Canada, October 21-23, 2002, Proceedings}, series = {Lecture Notes in Computer Science}, volume = {2506}, pages = {82--93}, publisher = {Springer}, year = {2002}, url = {https://doi.org/10.1007/3-540-36110-3\_10}, doi = {10.1007/3-540-36110-3\_10}, timestamp = {Sun, 02 Oct 2022 15:59:19 +0200}, biburl = {https://dblp.org/rec/conf/dsom/Rodosek02.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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