BibTeX record journals/aim/FukunagaHFAMN02

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@article{DBLP:journals/aim/FukunagaHFAMN02,
  author       = {Alex S. Fukunaga and
                  Ed Hamilton and
                  Jason Fama and
                  David Andre and
                  Ofer Matan and
                  Illah R. Nourbakhsh},
  title        = {Staff Scheduling for Inbound Call and Customer Contact Centers},
  journal      = {{AI} Mag.},
  volume       = {23},
  number       = {4},
  pages        = {30--40},
  year         = {2002},
  url          = {https://doi.org/10.1609/aimag.v23i4.1667},
  doi          = {10.1609/AIMAG.V23I4.1667},
  timestamp    = {Tue, 25 Aug 2020 16:51:45 +0200},
  biburl       = {https://dblp.org/rec/journals/aim/FukunagaHFAMN02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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