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BibTeX record journals/jeco/BarnesH05
@article{DBLP:journals/jeco/BarnesH05, author = {David Barnes and R. Halloway}, title = {Enhancing Customer Service Operations in E-Business: The Emotional Dimension}, journal = {J. Electron. Commer. Organ.}, volume = {3}, number = {2}, pages = {17--32}, year = {2005}, url = {https://doi.org/10.4018/jeco.2005040102}, doi = {10.4018/JECO.2005040102}, timestamp = {Wed, 20 Sep 2023 08:24:11 +0200}, biburl = {https://dblp.org/rec/journals/jeco/BarnesH05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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