BibTeX record journals/misqe/MullerJDB16

download as .bib file

@article{DBLP:journals/misqe/MullerJDB16,
  author       = {Oliver M{\"{u}}ller and
                  Iris A. Junglas and
                  Stefan Debortoli and
                  Jan vom Brocke},
  title        = {Using Text Analytics to Derive Customer Service Management Benefits
                  from Unstructured Data},
  journal      = {{MIS} Q. Executive},
  volume       = {15},
  number       = {4},
  pages        = {4},
  year         = {2016},
  url          = {https://aisel.aisnet.org/misqe/vol15/iss4/4},
  timestamp    = {Tue, 04 Jul 2023 16:01:22 +0200},
  biburl       = {https://dblp.org/rec/journals/misqe/MullerJDB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.