BibTeX record journals/questa/IravaniB08

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@article{DBLP:journals/questa/IravaniB08,
  author       = {Foad Iravani and
                  Baris Balcioglu},
  title        = {Approximations for the {M/GI/N+GI} type call center},
  journal      = {Queueing Syst. Theory Appl.},
  volume       = {58},
  number       = {2},
  pages        = {137--153},
  year         = {2008},
  url          = {https://doi.org/10.1007/s11134-008-9064-y},
  doi          = {10.1007/S11134-008-9064-Y},
  timestamp    = {Mon, 18 May 2020 12:43:56 +0200},
  biburl       = {https://dblp.org/rec/journals/questa/IravaniB08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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