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"Anatomy of a failure: how we knew when our design went wrong, and what we ..."
William W. Gaver et al. (2009)
- William W. Gaver

, John Bowers, Tobie Kerridge, Andy Boucher
, Nadine Jarvis:
Anatomy of a failure: how we knew when our design went wrong, and what we learned from it. CHI 2009: 2213-2222

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