"Semi-automated logging of contact center telephone calls."

Roy J. Byrd et al. (2008)

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DOI: 10.1145/1458082.1458103

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  dblp key:
  - conf/cikm/ByrdNTPCGV08
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  - https://dblp.org/rec/conf/cikm/ByrdNTPCGV08
Roy J. Byrd, Mary S. Neff, Wilfried Teiken, Youngja Park, Keh-Shin F. Cheng, Stephen C. Gates, Karthik Visweswariah:
Semi-automated logging of contact center telephone calls. CIKM 2008: 133-142

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