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"A Study Customer Journey Map for User Experience Analysis of Information ..."

Jin Ho Lee, Min Ji Kim, Sung Woo Kim (2015)

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DOI: 10.1007/978-3-319-20898-5_7

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-24

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Jin Ho Lee, Min Ji Kim, Sung Woo Kim:
A Study Customer Journey Map for User Experience Analysis of Information and Communications Technology Service. HCI (19) 2015: 66-74

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