"Managing Service Quality of Self-Service Technologies to Enhance ..."

Sakun Boon-itt (2015)

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DOI: 10.5220/0005351306020609

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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Sakun Boon-itt:
Managing Service Quality of Self-Service Technologies to Enhance e-Satisfaction in Digital Banking Context - The Roles of Technology Readiness and Perceived Value. ICEIS (2) 2015: 602-609

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