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"Metrics to Support It Service Maturity Models - A Case Study."

Bianca Trinkenreich, Gleison Santos (2015)

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DOI: 10.5220/0005398003950403

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-17

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  dblp key:
  - conf/iceis/TrinkenreichS15
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  - https://dblp.org/rec/conf/iceis/TrinkenreichS15
Bianca Trinkenreich, Gleison Santos:
Metrics to Support It Service Maturity Models - A Case Study. ICEIS (2) 2015: 395-403

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