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"The people, the process or the technology?: Using the ACE framework to ..."

Jay Ramanathan, Rajiv Ramnath, Randall Glassgow (2009)

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DOI: 10.1145/1529282.1529338

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  - conf/sac/RamanathanRG09
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Jay Ramanathan, Rajiv Ramnath, Randall Glassgow:
The people, the process or the technology?: Using the ACE framework to make tradeoffs in service delivery improvement. SAC 2009: 259-264

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