"EasyTicket: a ticket routing recommendation engine for enterprise problem ..."

Qihong Shao et al. (2008)

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DOI: 10.14778/1454159.1454193

access: open

type: Journal Article

metadata version: 2020-04-25

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  - https://dblp.org/rec/journals/pvldb/ShaoCTYA08
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos Anerousis:
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution. Proc. VLDB Endow. 1(2): 1436-1439 (2008)

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