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ENTER 2002: Innsbruck, Austria
- Karl Wöber, Andrew J. Frew, Martin Hitz:

Information and Communication Technologies in Tourism, ENTER 2002, Innsbruck, Austria, 2002. Springer 2002, ISBN 978-3-211-83780-1 - Joaquin Delgado, Richard Davidson:

Knowledge Bases and User Profiling in Travel and Hospitality Recommender Systems. 1-16 - Timothy Hyungsoo Jung, Panos Louvieris, Harmen Oppewal

:
Channel Management Strategy in the eCommerce Environment - A Portfolio Management Approach. 17-26 - René Robles Sy, Walter Schertler:

Revenue Strategies for Internet Marketplace Providers in Tourism - Theory and Empirical Study. 27-38 - Ulrike Gretzel, Daniel R. Fesenmaier:

Implementing Knowledge-Based Interfirm Networks in Heterogeneous B2B Environments: A Case Study of the Illinois Tourism Network. 39-48 - Dean Carson, Pramod Sharma:

A Model of Australian Tourism Information: Implications for Information Systems. 49-58 - Martin Blöchl, Wolfram Wöß:

Flexible Data Interchange Based on XML and XSLT for Small- and Medium-sized Tourism Enterprises. 59-67 - José Luis Caro, Antonio Carrillo

, Andrés Aguayo, Sergio Gálvez, Antonio Guevara:
CRM Techniques for Analyzing Client Profiles in Tourism Promotion Web Sites. 68-76 - Andrew J. Frew, Peter J. McCarthy, Patrick Horan:

Analysis of the Volume, Value and Conversion Performance of a National Destination Marketing System Website. 77-86 - A. La Micela, Pierluigi Roberti, Gianni Jacucci:

From Individual Tourism Organizations to a Single Virtual Tourism Organization for Destination Management. 87-96 - Richard D. Lewis:

Modelling Tourism Impacts Using IT Based Destination Management Systems. 97-104 - Raymond Y. C. Wang, Daniel R. Fesenmaier:

Measuring the Needs of Virtual Community Members: An Empirical Study of an Online Travel Community. 105-114 - Jan-Christian Dierich, René Robles Sy, Walter Schertler:

The Use of Internet-Marketing by National Tourism Organizations in Germany - An Empirical Approach. 115-125 - Philip Alford:

Modelling a Virtual Organisation in the Travel Industry. 126-135 - Pramod Sharma, Dean Carson:

Promoting SMTE Migration to the Online Economy: Case Studies from Australia. 136-144 - Mike Peters, Klaus Weiermair, Josef Withalm:

Small and Medium Sized Enterprises Alliance through Research in Tourism (SMART-UP). 145-156 - Diego Calzà, Giorgio Zanoni, Mirko Battisti, Giovanna Dorigati, Vincenzo D'Andrea, Gianni Jacucci, Umberto Martini:

Dualism of the Tourist Business and Information System for SMTEs: A New Approach. 157-165 - Ingvar Tjøstheim:

The Internet in Competition with the Traditional Information Sources - A Study of Vacation Planning for Package vs. Non-Package Travel. 166-176 - Harald Pechlaner, Hubert Rienzner, Kurt Matzler, Linda Osti:

Response Attitudes and Behavior of Hotel Industry to Electronic Info Requests. 177-186 - Evangelos Christou, Panagiotis Kassianidis:

Examining the Adoption of E-Shopping for Travel Services: Determinants of Consumers' Perceptions. 187-196 - Juline E. Mills, Joseph A. Ismail, William B. Werner, Karen Hackshaw:

Cyber Crimes and the Travel and Tourism Consumer. 197-206 - Tsipi Heart, Nava Pliskin:

Can Application Service Providers Enable Cost-Effective Information Technology for Travel & Tourism? 207-218 - Stefan Klein:

Web Impact on the Distribution Structure for Flight Tickets. 219-228 - Marianna Sigala, Evangelos Christou:

Use of Internet for Enhancing Tourism and Hospitality Education: Lessons from Europe. 229-238 - Jan Powell-Perry, Panos Louvieris:

Using a Virtual Learning Environment (VLE) to Support Large Groups in an Undergraduate Tourism Programme. 239-245 - Paola Baruchelli, Diego Calzà, Claudia Cattani, Giovanna Dorigati, Hayley Stead, Gianni Jacucci:

A Model of E-Learning for Encouraging Innovation in Small and Micro Tourism Enterprises within Europe. 246-254 - Owen Eriksson:

Location Based Destination Information for the Mobile Tourist. 255-264 - Britta Oertel, Karlheinz Steinmüller, Matthias Kuom:

Mobile Multimedia Services for Tourism. 265-274 - Barbara Schmidt-Belz, Milla Makelainen, Achim Nick, Stefan Poslad:

Intelligent Brokering of Tourism Services for Mobile Users. 275-284 - Peter O'Connor:

An Analysis of the Online Pricing Strategies of the International Hotel Chains. 285-293 - Susanne Frey, Roland Schegg, Thomas Steiner:

Benchmarking Internet Use for the Marketing of Swiss Hotels. 294-302 - Rob Law, Kenith Leung, Norman Au:

Evaluating Reservation Facilities for Hotels: A Study of Asian Based and North American Based Travel Web Sites. 303-310 - Alexander Maedche, Steffen Staab:

Applying Semantic Web Technologies for Tourism Information Systems. 311-319 - Bing Pan, Daniel R. Fesenmaier:

Semantics of Online Tourism and Travel Information Search on the Internet: A Preliminary Study. 320-328 - Alexander Zipf:

User-Adaptive Maps for Location-Based Services (LBS) for Tourism. 329-338 - Ove Gjesdal, Jan Rasmus Sulebak, Michael Borge:

Market Research in the Boat Tourism Segment. 339-345 - Thomas Franke:

Extended Personalized Services in an Online Regional Tourism Consulting System. 346-355 - Yeong-Hyeon Hwang, Ulrike Gretzel

, Daniel R. Fesenmaier:
Behavioral Foundations for Human-Centric Travel Decision-Aid Systems. 356-365 - Nicole Mitsche:

Conceptualization of a Global Trip Planning Recommender System for Tourism Recommender Systems. 366-374 - Alastair Maclean Morrison

, Juline E. Mills, Suttichai Chuvessiriporn, Joseph A. Ismail:
Where Are We Now? An Initial Analysis of Web-based Marketing Issues Affecting Travel and Tourism. 375-386 - Britta Oertel, Thomas Feil, Sie Liong Thio:

Benchmarking Information and Communication Applications for the Purpose of Marketing and Sales in the Tourism Sector. 387-396 - Karl W. Wöber, Arno Scharl, Martin Natter, Alfred Taudes:

Success Factors of European Hotel Web Sites. 397-406 - Alexandros Paraskevas, Dimitrios Buhalis:

Hosted Application Provision for Small and Medium Sized Tourism Enterprises: Are We Ready for This? 407-416 - Marianna Sigala:

Investigating the ICT Productivity Paradox: Evidence from the UK Hotel Sector. 417-426 - Valeria Minghetti, Paolo Di Lucia Coletti:

Hotel IT Innovation: Creating Customer Value through a Customer Information System. 427-437 - Jürgen Palkoska, Franz Pühretmair, A Min Tjoa, Roland R. Wagner, Wolfram Wöß:

Advanced Query Mechanisms in Tourism Information Systems. 438-447 - Francesco Ricci, Dennis Blaas, Nader Mirzadeh, Adriano Venturini, Hannes Werthner:

Intelligent Query Management for Travel Products Selection. 448-457 - Klaus Grabler, Andreas H. Zins:

Vacation Trip Decision Styles as Basis for an Automated Recommendation System: Lessons from Observational Studies. 458-469 - Lily Yip, Rob Law:

A Study of User Preferences for Attributes of the Hong Kong Disneyland Web Site. 470-479 - G. John van der Pijl:

The Use of Internet Sites by Smaller Companies in the Leisure Industry in the Netherlands. 480-487 - Herbjørn Nysveen, Maria Lexhagen

:
Reduction of Perceived Risk through On-line Value-Added Services Offered on Tourism Businesses Web-sites. 488-496 - Harald Pechlaner, Dagmar Abfalter:

Effective Product Bundling with Destination Card Systems - The Case of the TirolCard. 497-506 - Dae-Young Kim, Alastair Maclean Morrison

, Juline E. Mills:
Examining the Web-Based Marketing Efforts of First-Tier City Convention Centers in the U.S. 507-516 - Martin Weichbold, Reinhard Bachleitner:

Touch-Screen vs. Paper-and-Pencil vs. Face-to-Face Computer-Supported Rating of Services Compared to Conventional Customer Satisfaction Measurements. 517-526

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