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ORCIDInternational Journal of Services Technology and Management (IJSTM), Volume 13
Volume 13, Numbers 1/2, 2010
- Tugrul U. Daim, Antonie J. Jetter
, Haluk Demirkan, Paul P. Maglio:
Perspective: technology management in the service sector. 3-19 - Chung-Shing Lee, Yiche Grace Chen, Jonathan C. Ho, Pi-Feng Hsieh:
An integrated framework for managing knowledge-intensive service innovation. 20-39 - Sun K. Kim, Kosuke Ishii, Kurt A. Beiter, Naoshi Uchihira, Yuji Kyoya:
Design for service innovation: a methodology for designing service as a business for manufacturing companies. 40-62 - W. Austin Spivey, J. Michael Munson, Alberto D. King:
Growth among technology service firms: insights from the balanced scorecard. 63-84 - Calvin S. Weng, Kuei-Kuei Lai:
The isomorphic development of insurance - the perspective of social network analysis. 85-104 - Magnus Gammelgård, Mathias Ekstedt, Per Närman:
A method for assessing the business value of information system scenarios with an estimated credibility of the result. 105-133 - Mario Coccia, Secondo Rolfo:
New entrepreneurial behaviour of public research organisations: opportunities and threats of technological services supply. 134-151 - Teodor Sommestad, Joakim Lilliesköld:
Development of an effort estimation model - a case study on delivery projects at a leading IT provider within the electric utility industry. 152-169
Volume 13, Numbers 3/4, 2010
- Jan Barkmann, Anne-Kathrin Zschiegner:
Grasslands as a sustainable tourism resource in Germany: environmental knowledge effects on resource conservation preferences. 174-191 - Liping A. Cai, Jack (Jingrong) Liu, Joy (Zhuowei) Huang:
Effects of population migration on rural tourism. 192-204 - Cheng Li:
The resolution of conflict between ecotourism and community interests in China: basis on the Pigovian tax design. 205-217 - Mohinder Chand:
Measuring the service quality of Indian tourism destinations: an application of SERVQUAL model. 218-233 - Joy (Zhuowei) Huang, Liping A. Cai, Joseph A. Ismail:
Cognitive image change and loyalty in destination branding. 234-246 - Krassimira Antonova Paskaleva, Jose Angel Azorin:
Developing integrated e-tourism services for cultural heritage destinations. 247-262 - Cheng Li:
The effect of public participation on resource exploitation in heritage sites and national parks: case study of Western China. 263-280 - Jan Barkmann, Jiong Yan, Anne-Kathrin Zschiegner, Rainer Marggraf:
The Dao of the sceptic and the spiritual: attitudinal and cultural influences on preferences for sustainable tourism services in the domestic Chinese tourism market. 281-304 - Li-Hsing Ho, Cheng-Wei Chung, Shu-Ping Lin, Lu-Fang Chen:
Visitors' involvement, perceived value, satisfaction and behavioural intention on tourist express trains in Taiwan. 305-322
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