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Journal of Service Science Research, Volume 9

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Volume 9, Number 1, June 2017

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  - journals/jossr/ChiregiN17
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Matin Chiregi, Nima Jafari Navimipour:
A comprehensive study of the trust evaluation mechanisms in the cloud computing. 1-30
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  - journals/jossr/BasharatA17
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Taimoor Basharat, Hammad Ahmad:
Applying service dominant logic perspective: Studying Patient Care System of Shaukat Khanum Memorial Cancer Hospital (Lahore) and Shouldice Hospital (Canada). 31-46
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  - journals/jossr/JainA17
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Prachi Jain, Rashid Ali:
A case study of maintenance service centre using simulation modelling approach. 47-60
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  - journals/jossr/Kim17
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Seo Young Kim:
Inter-customer helping during service failures: The mediating role of disappointment. 61-71
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Yuntsan Lin:
Constructing service sabotage management grid: An effective tool to reduce service sabotage behavior in service industry. 73-90
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  - journals/jossr/VatankhahRG17
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Sanaz Vatankhah, Ali Raoofi, Mehdi Ghobadnezhad:
Using compensation satisfaction to predict turnover intention and theft among cabin crew: Mediating role of fraternal deprivation. 91-119

Volume 9, Number 2, December 2017

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Hsi-Tien Chen, Chun-Min Kuo:
Applying a severity-performance loss analysis in service failure research. 121-145
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Ezdini Sihem:
Agricultural insurance-agricultural productivity nexus: Evidence from international data. 147-178
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  - journals/jossr/RenHP17
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TianBao Ren, Hyowon Hyun, JungKun Park:
Medical tourism services: The role of patients' perceived health consciousness and value. 179-195
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  - journals/jossr/Thinh17
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Le Van Thinh:
Qos prediction for web services based on Restricted Boltzmann Machines. 197-217
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Alireza Souri, Parvaneh Asghari, Reza Rezaei:
Software as a service based CRM providers in the cloud computing: Challenges and technical issues. 219-237
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Minna Saunila, Tero Rantala, Juhani Ukko:
Characteristics of customer value creation in digital services. 239-258

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