BibTeX records: Roland Schegg

download as .bib file

@inproceedings{DBLP:conf/enter/LarpinMSFS19,
  author       = {Blaise Larpin and
                  Julien Mabillard and
                  Miriam Scaglione and
                  Pascal Favre and
                  Roland Schegg},
  editor       = {Juho Pesonen and
                  Julia Neidhardt},
  title        = {An Analysis of Regional Developments of Airbnb in Switzerland: Insights
                  into Growth Patterns of a {P2P} Platform},
  booktitle    = {Information and Communication Technologies in Tourism 2019, {ENTER}
                  2019, Proceedings of the International Conference in Nicosia, Cyprus,
                  January 30-February 1, 2019},
  pages        = {92--103},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-05940-8\_8},
  doi          = {10.1007/978-3-030-05940-8\_8},
  timestamp    = {Thu, 07 Feb 2019 08:06:22 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/LarpinMSFS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/CalvaresiLDS019,
  author       = {Davide Calvaresi and
                  Maxine Leis and
                  Alevtina Dubovitskaya and
                  Roland Schegg and
                  Michael Schumacher},
  editor       = {Juho Pesonen and
                  Julia Neidhardt},
  title        = {Trust in Tourism via Blockchain Technology: Results from a Systematic
                  Review},
  booktitle    = {Information and Communication Technologies in Tourism 2019, {ENTER}
                  2019, Proceedings of the International Conference in Nicosia, Cyprus,
                  January 30-February 1, 2019},
  pages        = {304--317},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-05940-8\_24},
  doi          = {10.1007/978-3-030-05940-8\_24},
  timestamp    = {Thu, 07 Feb 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/CalvaresiLDS019.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/ScheggS18,
  author       = {Roland Schegg and
                  Brigitte Stangl},
  title        = {Special section on recommendations and analytics in tourism},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {18},
  number       = {1-4},
  pages        = {1--4},
  year         = {2018},
  url          = {https://doi.org/10.1007/s40558-018-0109-8},
  doi          = {10.1007/S40558-018-0109-8},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/ScheggS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/InversiniS17,
  author       = {Alessandro Inversini and
                  Roland Schegg},
  title        = {Special issue on {ENTER2016}},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {17},
  number       = {1},
  pages        = {1--3},
  year         = {2017},
  url          = {https://doi.org/10.1007/s40558-017-0083-6},
  doi          = {10.1007/S40558-017-0083-6},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/InversiniS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/WozniakSSL17,
  author       = {Thomas Wozniak and
                  Brigitte Stangl and
                  Roland Schegg and
                  Andreas Liebrich},
  title        = {The return on tourism organizations' social media investments: preliminary
                  evidence from Belgium, France, and Switzerland},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {17},
  number       = {1},
  pages        = {75--100},
  year         = {2017},
  url          = {https://doi.org/10.1007/s40558-017-0077-4},
  doi          = {10.1007/S40558-017-0077-4},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/WozniakSSL17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggS17,
  author       = {Roland Schegg and
                  Brigitte Stangl},
  editor       = {Roland Schegg and
                  Brigitte Stangl},
  title        = {Erratum to: Information and Communication Technologies in Tourism
                  2017},
  booktitle    = {Information and Communication Technologies in Tourism 2017, {ENTER}
                  2017, Proceedings of the International Conference in Rome, Italy,
                  January 24-26, 2017},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-51168-9\_57},
  doi          = {10.1007/978-3-319-51168-9\_57},
  timestamp    = {Thu, 07 Feb 2019 08:16:19 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/enter/2017,
  editor       = {Roland Schegg and
                  Brigitte Stangl},
  title        = {Information and Communication Technologies in Tourism 2017, {ENTER}
                  2017, Proceedings of the International Conference in Rome, Italy,
                  January 24-26, 2017},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-51168-9},
  doi          = {10.1007/978-3-319-51168-9},
  isbn         = {978-3-319-51167-2},
  timestamp    = {Thu, 07 Feb 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/2017.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/WozniakSSL16,
  author       = {Thomas Wozniak and
                  Brigitte Stangl and
                  Roland Schegg and
                  Andreas Liebrich},
  editor       = {Alessandro Inversini and
                  Roland Schegg},
  title        = {Do Social Media Investments Pay Off?: Preliminary Evidence from Swiss
                  Destination Marketing Organizations},
  booktitle    = {Information and Communication Technologies in Tourism 2016, {ENTER}
                  2016, Proceedings of the International Conference in Bilbao, Spain,
                  February 2-5, 2016},
  pages        = {267--280},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-28231-2\_20},
  doi          = {10.1007/978-3-319-28231-2\_20},
  timestamp    = {Fri, 08 Feb 2019 07:54:19 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/WozniakSSL16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScaglioneS16,
  author       = {Miriam Scaglione and
                  Roland Schegg},
  editor       = {Alessandro Inversini and
                  Roland Schegg},
  title        = {Forecasting the Final Penetration Rate of Online Travel Agencies in
                  Different Hotel Segments},
  booktitle    = {Information and Communication Technologies in Tourism 2016, {ENTER}
                  2016, Proceedings of the International Conference in Bilbao, Spain,
                  February 2-5, 2016},
  pages        = {709--721},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-28231-2\_51},
  doi          = {10.1007/978-3-319-28231-2\_51},
  timestamp    = {Fri, 08 Feb 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/ScaglioneS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icegov/LiuSCS16,
  author       = {Zhan Liu and
                  Maria Sokhn and
                  Anne Le Calv{\'{e}} and
                  Roland Schegg},
  editor       = {John Carlo Bertot and
                  Elsa Estevez and
                  Sehl Mellouli},
  title        = {City Eye: Accessibility for All},
  booktitle    = {Proceedings of the 9th International Conference on Theory and Practice
                  of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March
                  1-3, 2016},
  pages        = {350--351},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {https://doi.org/10.1145/2910019.2910020},
  doi          = {10.1145/2910019.2910020},
  timestamp    = {Sat, 30 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icegov/LiuSCS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/medes/OlivieriSS16,
  author       = {Alex C. Olivieri and
                  Roland Schegg and
                  Maria Sokhn},
  editor       = {Richard Chbeir and
                  Rajeev Agrawal and
                  Isma{\"{\i}}l Biskri},
  title        = {Cityzen: a social platform for cultural heritage focused tourism},
  booktitle    = {Proceedings of the 8th International Conference on Management of Digital
                  EcoSystems, {MEDES} 2016, Biarritz, France, November 1-4, 2016},
  pages        = {129--136},
  publisher    = {{ACM}},
  year         = {2016},
  url          = {http://dl.acm.org/citation.cfm?id=3012086},
  timestamp    = {Fri, 09 Apr 2021 18:44:11 +0200},
  biburl       = {https://dblp.org/rec/conf/medes/OlivieriSS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/enter/2016,
  editor       = {Alessandro Inversini and
                  Roland Schegg},
  title        = {Information and Communication Technologies in Tourism 2016, {ENTER}
                  2016, Proceedings of the International Conference in Bilbao, Spain,
                  February 2-5, 2016},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-28231-2},
  doi          = {10.1007/978-3-319-28231-2},
  isbn         = {978-3-319-28230-5},
  timestamp    = {Fri, 08 Feb 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/2016.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScaglioneS15,
  author       = {Miriam Scaglione and
                  Roland Schegg},
  editor       = {Iis Tussyadiah and
                  Alessandro Inversini},
  title        = {The Impact of Attribute Preferences on Adoption Timing of Hotel Distribution
                  Channels: Are OTAs Winning the Customer Race?},
  booktitle    = {Information and Communication Technologies in Tourism 2015, {ENTER}
                  2015, Proceedings of the International Conference in Lugano, Switzerland,
                  February 3 - 6, 2015},
  pages        = {681--693},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-14343-9\_49},
  doi          = {10.1007/978-3-319-14343-9\_49},
  timestamp    = {Thu, 07 Feb 2019 08:26:13 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/ScaglioneS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggS14,
  author       = {Roland Schegg and
                  Miriam Scaglione},
  editor       = {Zheng Xiang and
                  Iis Tussyadiah},
  title        = {Substitution Effects Across Hotel Distribution Channels},
  booktitle    = {Information and Communication Technologies in Tourism 2014, {ENTER}
                  2014, Proceedings of the International Conference in Dublin, Ireland,
                  January 21-24, 2014},
  pages        = {801--812},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-03973-2\_58},
  doi          = {10.1007/978-3-319-03973-2\_58},
  timestamp    = {Fri, 08 Feb 2019 08:04:09 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScaglioneST13,
  author       = {Miriam Scaglione and
                  Roland Schegg and
                  Jean{-}Philippe Trabichet},
  editor       = {Lorenzo Cantoni and
                  Zheng Phil Xiang},
  title        = {Analysing the Penetration of Web 2.0 in Different Tourism Sectors
                  From 2008 to 2012},
  booktitle    = {Information and Communication Technologies in Tourism 2013, {ENTER}
                  3013, Proceedings of the International Conference in Innsbruck, Austria,
                  January 22-25, 2013},
  pages        = {280--289},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-36309-2\_24},
  doi          = {10.1007/978-3-642-36309-2\_24},
  timestamp    = {Wed, 29 May 2019 09:36:14 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScaglioneST13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggSFI13,
  author       = {Roland Schegg and
                  Brigitte Stangl and
                  Michael Fux and
                  Alessandro Inversini},
  editor       = {Lorenzo Cantoni and
                  Zheng Phil Xiang},
  title        = {Distribution Channels and Management in the Swiss Hotel Sector},
  booktitle    = {Information and Communication Technologies in Tourism 2013, {ENTER}
                  3013, Proceedings of the International Conference in Innsbruck, Austria,
                  January 22-25, 2013},
  pages        = {554--565},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-36309-2\_47},
  doi          = {10.1007/978-3-642-36309-2\_47},
  timestamp    = {Thu, 07 Feb 2019 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggSFI13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/VariniSS11,
  author       = {Kate Varini and
                  Miriam Scaglione and
                  Roland Schegg},
  editor       = {Rob Law and
                  Matthias Fuchs and
                  Francesco Ricci},
  title        = {Distribution channel and efficiency: An Analytic Hierarchy Process
                  approach},
  booktitle    = {Information and Communication Technologies in Tourism 2011 - Proceedings
                  of the International Conference in Innsbruck, Austria, January 26-28,
                  2011},
  pages        = {547--558},
  publisher    = {Springer Vienna},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-3-7091-0503-0\_44},
  doi          = {10.1007/978-3-7091-0503-0\_44},
  timestamp    = {Thu, 28 Sep 2023 20:46:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/VariniSS11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggF10,
  author       = {Roland Schegg and
                  Michael Fux},
  editor       = {Ulrike Gretzel and
                  Rob Law and
                  Matthias Fuchs},
  title        = {A Comparative Analysis of Content in Traditional Survey versus Hotel
                  Review Websites},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2010,
                  Proceedings of the International Conference in Lugano, Switzerland,
                  February 10-12, 2010},
  pages        = {429--440},
  publisher    = {Springer Vienna},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-211-99407-8\_36},
  doi          = {10.1007/978-3-211-99407-8\_36},
  timestamp    = {Thu, 28 Sep 2023 20:46:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggF10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/MurphyGS10,
  author       = {Hilary Murphy and
                  Elia Adriana Centeno Gil and
                  Roland Schegg},
  editor       = {Ulrike Gretzel and
                  Rob Law and
                  Matthias Fuchs},
  title        = {An Investigation of Motivation to Share Online Content by Young Travelers
                  - Why and Where},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2010,
                  Proceedings of the International Conference in Lugano, Switzerland,
                  February 10-12, 2010},
  pages        = {467--478},
  publisher    = {Springer Vienna},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-211-99407-8\_39},
  doi          = {10.1007/978-3-211-99407-8\_39},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/MurphyGS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggLSA08,
  author       = {Roland Schegg and
                  Andreas Liebrich and
                  Miriam Scaglione and
                  Sharifah Fatimah Syed Ahmad},
  editor       = {Peter O'Connor and
                  Wolfram H{\"{o}}pken and
                  Ulrike Gretzel},
  title        = {An Exploratory Field Study of Web 2.0 in Tourism},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2008,
                  Proceedings of the International Conference in Innsbruck, Austria,
                  2008},
  pages        = {152--163},
  publisher    = {Springer},
  year         = {2008},
  url          = {https://doi.org/10.1007/978-3-211-77280-5\_14},
  doi          = {10.1007/978-3-211-77280-5\_14},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggLSA08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/MurphySOH07,
  author       = {Jamie Murphy and
                  Roland Schegg and
                  Doina Olaru and
                  Charles F. Hofacker},
  editor       = {Marianna Sigala and
                  Luisa Mich and
                  Jamie Murphy},
  title        = {Exploring Email Service Quality {(EMSQ)} Factors},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2007,
                  Proceedings of the International Conference in Ljubljana, Slovenia,
                  2007},
  pages        = {425--434},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-211-69566-1\_39},
  doi          = {10.1007/978-3-211-69566-1\_39},
  timestamp    = {Sat, 19 Oct 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/MurphySOH07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggSLM07,
  author       = {Roland Schegg and
                  Miriam Scaglione and
                  Andreas Liebrich and
                  Jamie Murphy},
  editor       = {Marianna Sigala and
                  Luisa Mich and
                  Jamie Murphy},
  title        = {Internet Use by Hospitality SMEs in Alpine Destinations},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2007,
                  Proceedings of the International Conference in Ljubljana, Slovenia,
                  2007},
  pages        = {469--480},
  publisher    = {Springer},
  year         = {2007},
  url          = {https://doi.org/10.1007/978-3-211-69566-1\_43},
  doi          = {10.1007/978-3-211-69566-1\_43},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggSLM07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/MurphySO06,
  author       = {Jamie Murphy and
                  Roland Schegg and
                  Doina Olaru},
  title        = {Investigating the Evolution of Hotel Internet Adoption},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {8},
  number       = {3-4},
  pages        = {161--177},
  year         = {2006},
  url          = {https://doi.org/10.3727/109830506778690830},
  doi          = {10.3727/109830506778690830},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/MurphySO06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/MurphyS06,
  author       = {Hilary Murphy and
                  Roland Schegg},
  editor       = {Martin Hitz and
                  Marianna Sigala and
                  Jamie Murphy},
  title        = {Information Requirements of Hotel Guests for Location Based Services:
                  Identifying Characteristic Segments},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2006,
                  Proceedings of the International Conference in Lausanne, Switzerland,
                  2006},
  pages        = {248--259},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/3-211-32710-X\_34},
  doi          = {10.1007/3-211-32710-X\_34},
  timestamp    = {Wed, 24 May 2017 08:30:08 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/MurphyS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggLLM06,
  author       = {Roland Schegg and
                  Andreas Liebrich and
                  Fang Liu and
                  Jamie Murphy},
  editor       = {Martin Hitz and
                  Marianna Sigala and
                  Jamie Murphy},
  title        = {eService by Swiss and Austrian Hotels: Does Language Matter?},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2006,
                  Proceedings of the International Conference in Lausanne, Switzerland,
                  2006},
  pages        = {357--368},
  publisher    = {Springer},
  year         = {2006},
  url          = {https://doi.org/10.1007/3-211-32710-X\_48},
  doi          = {10.1007/3-211-32710-X\_48},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggLLM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/MurphySQ06,
  author       = {Jamie Murphy and
                  Roland Schegg and
                  Min Qiu},
  title        = {An Investigation of Consistent Rates Across Swiss Hotels' Direct Channels},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {8},
  number       = {2},
  pages        = {105--119},
  year         = {2005},
  url          = {https://doi.org/10.3727/109830506778001465},
  doi          = {10.3727/109830506778001465},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/MurphySQ06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScaglioneSSM05,
  author       = {Miriam Scaglione and
                  Thomas Steiner and
                  Roland Schegg and
                  Jamie Murphy},
  editor       = {Andrew J. Frew},
  title        = {Investigating Domain Name Diffusion across Swiss Accommodation Enterprises},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2005,
                  Proceedings of the International Conference in Innsbruck, Austria,
                  2005},
  pages        = {360--370},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/3-211-27283-6\_33},
  doi          = {10.1007/3-211-27283-6\_33},
  timestamp    = {Wed, 24 May 2017 08:30:08 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScaglioneSSM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/WeberMSM05,
  author       = {Nora Weber and
                  Hilary Murphy and
                  Roland Schegg and
                  Jamie Murphy},
  editor       = {Andrew J. Frew},
  title        = {An Investigation of Satisfaction and Loyalty in the Virtual Hospitality
                  Environment},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2005,
                  Proceedings of the International Conference in Innsbruck, Austria,
                  2005},
  pages        = {452--462},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/3-211-27283-6\_41},
  doi          = {10.1007/3-211-27283-6\_41},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/WeberMSM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggSGM05,
  author       = {Roland Schegg and
                  Thomas Steiner and
                  Thouraya Gherissi{-}Labben and
                  Jamie Murphy},
  editor       = {Andrew J. Frew},
  title        = {Using Log File Analysis and Website Assessment to Improve Hospitality
                  Websites},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2005,
                  Proceedings of the International Conference in Innsbruck, Austria,
                  2005},
  pages        = {566--576},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/3-211-27283-6\_51},
  doi          = {10.1007/3-211-27283-6\_51},
  timestamp    = {Wed, 24 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggSGM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScaglioneSM04,
  author       = {Miriam Scaglione and
                  Roland Schegg and
                  Jamie Murphy},
  editor       = {Andrew J. Frew},
  title        = {Internet Adoption by Swiss Hotels: The Dynamics of Domain Name Registration},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2004,
                  Cairo, Egypt, 2004},
  pages        = {479--488},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-7091-0594-8\_45},
  doi          = {10.1007/978-3-7091-0594-8\_45},
  timestamp    = {Fri, 28 Jun 2019 15:53:14 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScaglioneSM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/ScheggMSM04,
  author       = {Roland Schegg and
                  Christelle Marchand and
                  Tatiana Shabander{-}Welch and
                  Jamie Murphy},
  editor       = {Andrew J. Frew},
  title        = {Online versus Offline Pricing Practices by Swiss Hotels: An Empirical
                  Study},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2004,
                  Cairo, Egypt, 2004},
  pages        = {537--545},
  publisher    = {Springer},
  year         = {2004},
  url          = {https://doi.org/10.1007/978-3-7091-0594-8\_50},
  doi          = {10.1007/978-3-7091-0594-8\_50},
  timestamp    = {Thu, 27 Jun 2019 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/ScheggMSM04.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/ScheggML03,
  author       = {Roland Schegg and
                  Jamie Murphy and
                  Richard Leuenberger},
  title        = {Five-Star Treatment? E-Mail Customer Service by International Luxury
                  Hotels},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {6},
  number       = {2},
  pages        = {99--112},
  year         = {2003},
  url          = {https://doi.org/10.3727/109830503773048219},
  doi          = {10.3727/109830503773048219},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/ScheggML03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/LeuenbergerSM03,
  author       = {Richard Leuenberger and
                  Roland Schegg and
                  Jamie Murphy},
  editor       = {Andrew J. Frew and
                  Martin Hitz and
                  Peter O'Connor},
  title        = {E-Mail Customer Service by Upscale International Hotels},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2003,
                  Helsinki, Finland, 2003},
  pages        = {20--28},
  publisher    = {Springer},
  year         = {2003},
  url          = {https://doi.org/10.1007/978-3-7091-6027-5\_3},
  doi          = {10.1007/978-3-7091-6027-5\_3},
  timestamp    = {Thu, 27 Jun 2019 15:54:42 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/LeuenbergerSM03.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/jitt/ScheggSFM02,
  author       = {Roland Schegg and
                  Thomas Steiner and
                  Susanne Frey and
                  Jamie Murphy},
  title        = {Benchmarks of Web Site Design and Marketing by Swiss Hotels},
  journal      = {J. Inf. Technol. Tour.},
  volume       = {5},
  number       = {2},
  pages        = {73--89},
  year         = {2002},
  url          = {https://doi.org/10.3727/109830502108751064},
  doi          = {10.3727/109830502108751064},
  timestamp    = {Thu, 10 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/jitt/ScheggSFM02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/enter/FreySS02,
  author       = {Susanne Frey and
                  Roland Schegg and
                  Thomas Steiner},
  editor       = {Karl W{\"{o}}ber and
                  Andrew J. Frew and
                  Martin Hitz},
  title        = {Benchmarking Internet Use for the Marketing of Swiss Hotels},
  booktitle    = {Information and Communication Technologies in Tourism, {ENTER} 2002,
                  Innsbruck, Austria, 2002},
  pages        = {294--302},
  publisher    = {Springer},
  year         = {2002},
  url          = {https://doi.org/10.1007/978-3-7091-6132-6\_30},
  doi          = {10.1007/978-3-7091-6132-6\_30},
  timestamp    = {Sun, 30 Jun 2019 19:22:41 +0200},
  biburl       = {https://dblp.org/rec/conf/enter/FreySS02.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
a service of  Schloss Dagstuhl - Leibniz Center for Informatics