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BibTeX records: Roland Schegg
@inproceedings{DBLP:conf/enter/LarpinMSFS19, author = {Blaise Larpin and Julien Mabillard and Miriam Scaglione and Pascal Favre and Roland Schegg}, editor = {Juho Pesonen and Julia Neidhardt}, title = {An Analysis of Regional Developments of Airbnb in Switzerland: Insights into Growth Patterns of a {P2P} Platform}, booktitle = {Information and Communication Technologies in Tourism 2019, {ENTER} 2019, Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1, 2019}, pages = {92--103}, publisher = {Springer}, year = {2019}, url = {https://doi.org/10.1007/978-3-030-05940-8\_8}, doi = {10.1007/978-3-030-05940-8\_8}, timestamp = {Thu, 07 Feb 2019 08:06:22 +0100}, biburl = {https://dblp.org/rec/conf/enter/LarpinMSFS19.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/CalvaresiLDS019, author = {Davide Calvaresi and Maxine Leis and Alevtina Dubovitskaya and Roland Schegg and Michael Schumacher}, editor = {Juho Pesonen and Julia Neidhardt}, title = {Trust in Tourism via Blockchain Technology: Results from a Systematic Review}, booktitle = {Information and Communication Technologies in Tourism 2019, {ENTER} 2019, Proceedings of the International Conference in Nicosia, Cyprus, January 30-February 1, 2019}, pages = {304--317}, publisher = {Springer}, year = {2019}, url = {https://doi.org/10.1007/978-3-030-05940-8\_24}, doi = {10.1007/978-3-030-05940-8\_24}, timestamp = {Thu, 07 Feb 2019 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/enter/CalvaresiLDS019.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/ScheggS18, author = {Roland Schegg and Brigitte Stangl}, title = {Special section on recommendations and analytics in tourism}, journal = {J. Inf. Technol. Tour.}, volume = {18}, number = {1-4}, pages = {1--4}, year = {2018}, url = {https://doi.org/10.1007/s40558-018-0109-8}, doi = {10.1007/S40558-018-0109-8}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/ScheggS18.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/InversiniS17, author = {Alessandro Inversini and Roland Schegg}, title = {Special issue on {ENTER2016}}, journal = {J. Inf. Technol. Tour.}, volume = {17}, number = {1}, pages = {1--3}, year = {2017}, url = {https://doi.org/10.1007/s40558-017-0083-6}, doi = {10.1007/S40558-017-0083-6}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/InversiniS17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/WozniakSSL17, author = {Thomas Wozniak and Brigitte Stangl and Roland Schegg and Andreas Liebrich}, title = {The return on tourism organizations' social media investments: preliminary evidence from Belgium, France, and Switzerland}, journal = {J. Inf. Technol. Tour.}, volume = {17}, number = {1}, pages = {75--100}, year = {2017}, url = {https://doi.org/10.1007/s40558-017-0077-4}, doi = {10.1007/S40558-017-0077-4}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/WozniakSSL17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggS17, author = {Roland Schegg and Brigitte Stangl}, editor = {Roland Schegg and Brigitte Stangl}, title = {Erratum to: Information and Communication Technologies in Tourism 2017}, booktitle = {Information and Communication Technologies in Tourism 2017, {ENTER} 2017, Proceedings of the International Conference in Rome, Italy, January 24-26, 2017}, publisher = {Springer}, year = {2017}, url = {https://doi.org/10.1007/978-3-319-51168-9\_57}, doi = {10.1007/978-3-319-51168-9\_57}, timestamp = {Thu, 07 Feb 2019 08:16:19 +0100}, biburl = {https://dblp.org/rec/conf/enter/ScheggS17.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@proceedings{DBLP:conf/enter/2017, editor = {Roland Schegg and Brigitte Stangl}, title = {Information and Communication Technologies in Tourism 2017, {ENTER} 2017, Proceedings of the International Conference in Rome, Italy, January 24-26, 2017}, publisher = {Springer}, year = {2017}, url = {https://doi.org/10.1007/978-3-319-51168-9}, doi = {10.1007/978-3-319-51168-9}, isbn = {978-3-319-51167-2}, timestamp = {Thu, 07 Feb 2019 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/enter/2017.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/WozniakSSL16, author = {Thomas Wozniak and Brigitte Stangl and Roland Schegg and Andreas Liebrich}, editor = {Alessandro Inversini and Roland Schegg}, title = {Do Social Media Investments Pay Off?: Preliminary Evidence from Swiss Destination Marketing Organizations}, booktitle = {Information and Communication Technologies in Tourism 2016, {ENTER} 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016}, pages = {267--280}, publisher = {Springer}, year = {2016}, url = {https://doi.org/10.1007/978-3-319-28231-2\_20}, doi = {10.1007/978-3-319-28231-2\_20}, timestamp = {Fri, 08 Feb 2019 07:54:19 +0100}, biburl = {https://dblp.org/rec/conf/enter/WozniakSSL16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScaglioneS16, author = {Miriam Scaglione and Roland Schegg}, editor = {Alessandro Inversini and Roland Schegg}, title = {Forecasting the Final Penetration Rate of Online Travel Agencies in Different Hotel Segments}, booktitle = {Information and Communication Technologies in Tourism 2016, {ENTER} 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016}, pages = {709--721}, publisher = {Springer}, year = {2016}, url = {https://doi.org/10.1007/978-3-319-28231-2\_51}, doi = {10.1007/978-3-319-28231-2\_51}, timestamp = {Fri, 08 Feb 2019 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/enter/ScaglioneS16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/icegov/LiuSCS16, author = {Zhan Liu and Maria Sokhn and Anne Le Calv{\'{e}} and Roland Schegg}, editor = {John Carlo Bertot and Elsa Estevez and Sehl Mellouli}, title = {City Eye: Accessibility for All}, booktitle = {Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance, {ICEGOV} 2016, Montevideo, Uruguay, March 1-3, 2016}, pages = {350--351}, publisher = {{ACM}}, year = {2016}, url = {https://doi.org/10.1145/2910019.2910020}, doi = {10.1145/2910019.2910020}, timestamp = {Sat, 30 Sep 2023 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/icegov/LiuSCS16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/medes/OlivieriSS16, author = {Alex C. Olivieri and Roland Schegg and Maria Sokhn}, editor = {Richard Chbeir and Rajeev Agrawal and Isma{\"{\i}}l Biskri}, title = {Cityzen: a social platform for cultural heritage focused tourism}, booktitle = {Proceedings of the 8th International Conference on Management of Digital EcoSystems, {MEDES} 2016, Biarritz, France, November 1-4, 2016}, pages = {129--136}, publisher = {{ACM}}, year = {2016}, url = {http://dl.acm.org/citation.cfm?id=3012086}, timestamp = {Fri, 09 Apr 2021 18:44:11 +0200}, biburl = {https://dblp.org/rec/conf/medes/OlivieriSS16.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@proceedings{DBLP:conf/enter/2016, editor = {Alessandro Inversini and Roland Schegg}, title = {Information and Communication Technologies in Tourism 2016, {ENTER} 2016, Proceedings of the International Conference in Bilbao, Spain, February 2-5, 2016}, publisher = {Springer}, year = {2016}, url = {https://doi.org/10.1007/978-3-319-28231-2}, doi = {10.1007/978-3-319-28231-2}, isbn = {978-3-319-28230-5}, timestamp = {Fri, 08 Feb 2019 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/enter/2016.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScaglioneS15, author = {Miriam Scaglione and Roland Schegg}, editor = {Iis Tussyadiah and Alessandro Inversini}, title = {The Impact of Attribute Preferences on Adoption Timing of Hotel Distribution Channels: Are OTAs Winning the Customer Race?}, booktitle = {Information and Communication Technologies in Tourism 2015, {ENTER} 2015, Proceedings of the International Conference in Lugano, Switzerland, February 3 - 6, 2015}, pages = {681--693}, publisher = {Springer}, year = {2015}, url = {https://doi.org/10.1007/978-3-319-14343-9\_49}, doi = {10.1007/978-3-319-14343-9\_49}, timestamp = {Thu, 07 Feb 2019 08:26:13 +0100}, biburl = {https://dblp.org/rec/conf/enter/ScaglioneS15.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggS14, author = {Roland Schegg and Miriam Scaglione}, editor = {Zheng Xiang and Iis Tussyadiah}, title = {Substitution Effects Across Hotel Distribution Channels}, booktitle = {Information and Communication Technologies in Tourism 2014, {ENTER} 2014, Proceedings of the International Conference in Dublin, Ireland, January 21-24, 2014}, pages = {801--812}, publisher = {Springer}, year = {2014}, url = {https://doi.org/10.1007/978-3-319-03973-2\_58}, doi = {10.1007/978-3-319-03973-2\_58}, timestamp = {Fri, 08 Feb 2019 08:04:09 +0100}, biburl = {https://dblp.org/rec/conf/enter/ScheggS14.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScaglioneST13, author = {Miriam Scaglione and Roland Schegg and Jean{-}Philippe Trabichet}, editor = {Lorenzo Cantoni and Zheng Phil Xiang}, title = {Analysing the Penetration of Web 2.0 in Different Tourism Sectors From 2008 to 2012}, booktitle = {Information and Communication Technologies in Tourism 2013, {ENTER} 3013, Proceedings of the International Conference in Innsbruck, Austria, January 22-25, 2013}, pages = {280--289}, publisher = {Springer}, year = {2013}, url = {https://doi.org/10.1007/978-3-642-36309-2\_24}, doi = {10.1007/978-3-642-36309-2\_24}, timestamp = {Wed, 29 May 2019 09:36:14 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScaglioneST13.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggSFI13, author = {Roland Schegg and Brigitte Stangl and Michael Fux and Alessandro Inversini}, editor = {Lorenzo Cantoni and Zheng Phil Xiang}, title = {Distribution Channels and Management in the Swiss Hotel Sector}, booktitle = {Information and Communication Technologies in Tourism 2013, {ENTER} 3013, Proceedings of the International Conference in Innsbruck, Austria, January 22-25, 2013}, pages = {554--565}, publisher = {Springer}, year = {2013}, url = {https://doi.org/10.1007/978-3-642-36309-2\_47}, doi = {10.1007/978-3-642-36309-2\_47}, timestamp = {Thu, 07 Feb 2019 00:00:00 +0100}, biburl = {https://dblp.org/rec/conf/enter/ScheggSFI13.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/VariniSS11, author = {Kate Varini and Miriam Scaglione and Roland Schegg}, editor = {Rob Law and Matthias Fuchs and Francesco Ricci}, title = {Distribution channel and efficiency: An Analytic Hierarchy Process approach}, booktitle = {Information and Communication Technologies in Tourism 2011 - Proceedings of the International Conference in Innsbruck, Austria, January 26-28, 2011}, pages = {547--558}, publisher = {Springer Vienna}, year = {2011}, url = {https://doi.org/10.1007/978-3-7091-0503-0\_44}, doi = {10.1007/978-3-7091-0503-0\_44}, timestamp = {Thu, 28 Sep 2023 20:46:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/VariniSS11.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggF10, author = {Roland Schegg and Michael Fux}, editor = {Ulrike Gretzel and Rob Law and Matthias Fuchs}, title = {A Comparative Analysis of Content in Traditional Survey versus Hotel Review Websites}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010}, pages = {429--440}, publisher = {Springer Vienna}, year = {2010}, url = {https://doi.org/10.1007/978-3-211-99407-8\_36}, doi = {10.1007/978-3-211-99407-8\_36}, timestamp = {Thu, 28 Sep 2023 20:46:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScheggF10.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/MurphyGS10, author = {Hilary Murphy and Elia Adriana Centeno Gil and Roland Schegg}, editor = {Ulrike Gretzel and Rob Law and Matthias Fuchs}, title = {An Investigation of Motivation to Share Online Content by Young Travelers - Why and Where}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2010, Proceedings of the International Conference in Lugano, Switzerland, February 10-12, 2010}, pages = {467--478}, publisher = {Springer Vienna}, year = {2010}, url = {https://doi.org/10.1007/978-3-211-99407-8\_39}, doi = {10.1007/978-3-211-99407-8\_39}, timestamp = {Wed, 24 May 2017 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/MurphyGS10.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggLSA08, author = {Roland Schegg and Andreas Liebrich and Miriam Scaglione and Sharifah Fatimah Syed Ahmad}, editor = {Peter O'Connor and Wolfram H{\"{o}}pken and Ulrike Gretzel}, title = {An Exploratory Field Study of Web 2.0 in Tourism}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2008, Proceedings of the International Conference in Innsbruck, Austria, 2008}, pages = {152--163}, publisher = {Springer}, year = {2008}, url = {https://doi.org/10.1007/978-3-211-77280-5\_14}, doi = {10.1007/978-3-211-77280-5\_14}, timestamp = {Wed, 24 May 2017 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScheggLSA08.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/MurphySOH07, author = {Jamie Murphy and Roland Schegg and Doina Olaru and Charles F. Hofacker}, editor = {Marianna Sigala and Luisa Mich and Jamie Murphy}, title = {Exploring Email Service Quality {(EMSQ)} Factors}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2007, Proceedings of the International Conference in Ljubljana, Slovenia, 2007}, pages = {425--434}, publisher = {Springer}, year = {2007}, url = {https://doi.org/10.1007/978-3-211-69566-1\_39}, doi = {10.1007/978-3-211-69566-1\_39}, timestamp = {Sat, 19 Oct 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/MurphySOH07.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggSLM07, author = {Roland Schegg and Miriam Scaglione and Andreas Liebrich and Jamie Murphy}, editor = {Marianna Sigala and Luisa Mich and Jamie Murphy}, title = {Internet Use by Hospitality SMEs in Alpine Destinations}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2007, Proceedings of the International Conference in Ljubljana, Slovenia, 2007}, pages = {469--480}, publisher = {Springer}, year = {2007}, url = {https://doi.org/10.1007/978-3-211-69566-1\_43}, doi = {10.1007/978-3-211-69566-1\_43}, timestamp = {Wed, 24 May 2017 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScheggSLM07.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/MurphySO06, author = {Jamie Murphy and Roland Schegg and Doina Olaru}, title = {Investigating the Evolution of Hotel Internet Adoption}, journal = {J. Inf. Technol. Tour.}, volume = {8}, number = {3-4}, pages = {161--177}, year = {2006}, url = {https://doi.org/10.3727/109830506778690830}, doi = {10.3727/109830506778690830}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/MurphySO06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/MurphyS06, author = {Hilary Murphy and Roland Schegg}, editor = {Martin Hitz and Marianna Sigala and Jamie Murphy}, title = {Information Requirements of Hotel Guests for Location Based Services: Identifying Characteristic Segments}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2006, Proceedings of the International Conference in Lausanne, Switzerland, 2006}, pages = {248--259}, publisher = {Springer}, year = {2006}, url = {https://doi.org/10.1007/3-211-32710-X\_34}, doi = {10.1007/3-211-32710-X\_34}, timestamp = {Wed, 24 May 2017 08:30:08 +0200}, biburl = {https://dblp.org/rec/conf/enter/MurphyS06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggLLM06, author = {Roland Schegg and Andreas Liebrich and Fang Liu and Jamie Murphy}, editor = {Martin Hitz and Marianna Sigala and Jamie Murphy}, title = {eService by Swiss and Austrian Hotels: Does Language Matter?}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2006, Proceedings of the International Conference in Lausanne, Switzerland, 2006}, pages = {357--368}, publisher = {Springer}, year = {2006}, url = {https://doi.org/10.1007/3-211-32710-X\_48}, doi = {10.1007/3-211-32710-X\_48}, timestamp = {Wed, 24 May 2017 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScheggLLM06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/MurphySQ06, author = {Jamie Murphy and Roland Schegg and Min Qiu}, title = {An Investigation of Consistent Rates Across Swiss Hotels' Direct Channels}, journal = {J. Inf. Technol. Tour.}, volume = {8}, number = {2}, pages = {105--119}, year = {2005}, url = {https://doi.org/10.3727/109830506778001465}, doi = {10.3727/109830506778001465}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/MurphySQ06.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScaglioneSSM05, author = {Miriam Scaglione and Thomas Steiner and Roland Schegg and Jamie Murphy}, editor = {Andrew J. Frew}, title = {Investigating Domain Name Diffusion across Swiss Accommodation Enterprises}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2005, Proceedings of the International Conference in Innsbruck, Austria, 2005}, pages = {360--370}, publisher = {Springer}, year = {2005}, url = {https://doi.org/10.1007/3-211-27283-6\_33}, doi = {10.1007/3-211-27283-6\_33}, timestamp = {Wed, 24 May 2017 08:30:08 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScaglioneSSM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/WeberMSM05, author = {Nora Weber and Hilary Murphy and Roland Schegg and Jamie Murphy}, editor = {Andrew J. Frew}, title = {An Investigation of Satisfaction and Loyalty in the Virtual Hospitality Environment}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2005, Proceedings of the International Conference in Innsbruck, Austria, 2005}, pages = {452--462}, publisher = {Springer}, year = {2005}, url = {https://doi.org/10.1007/3-211-27283-6\_41}, doi = {10.1007/3-211-27283-6\_41}, timestamp = {Wed, 24 May 2017 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/WeberMSM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggSGM05, author = {Roland Schegg and Thomas Steiner and Thouraya Gherissi{-}Labben and Jamie Murphy}, editor = {Andrew J. Frew}, title = {Using Log File Analysis and Website Assessment to Improve Hospitality Websites}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2005, Proceedings of the International Conference in Innsbruck, Austria, 2005}, pages = {566--576}, publisher = {Springer}, year = {2005}, url = {https://doi.org/10.1007/3-211-27283-6\_51}, doi = {10.1007/3-211-27283-6\_51}, timestamp = {Wed, 24 May 2017 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScheggSGM05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScaglioneSM04, author = {Miriam Scaglione and Roland Schegg and Jamie Murphy}, editor = {Andrew J. Frew}, title = {Internet Adoption by Swiss Hotels: The Dynamics of Domain Name Registration}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2004, Cairo, Egypt, 2004}, pages = {479--488}, publisher = {Springer}, year = {2004}, url = {https://doi.org/10.1007/978-3-7091-0594-8\_45}, doi = {10.1007/978-3-7091-0594-8\_45}, timestamp = {Fri, 28 Jun 2019 15:53:14 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScaglioneSM04.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/ScheggMSM04, author = {Roland Schegg and Christelle Marchand and Tatiana Shabander{-}Welch and Jamie Murphy}, editor = {Andrew J. Frew}, title = {Online versus Offline Pricing Practices by Swiss Hotels: An Empirical Study}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2004, Cairo, Egypt, 2004}, pages = {537--545}, publisher = {Springer}, year = {2004}, url = {https://doi.org/10.1007/978-3-7091-0594-8\_50}, doi = {10.1007/978-3-7091-0594-8\_50}, timestamp = {Thu, 27 Jun 2019 01:00:00 +0200}, biburl = {https://dblp.org/rec/conf/enter/ScheggMSM04.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/ScheggML03, author = {Roland Schegg and Jamie Murphy and Richard Leuenberger}, title = {Five-Star Treatment? E-Mail Customer Service by International Luxury Hotels}, journal = {J. Inf. Technol. Tour.}, volume = {6}, number = {2}, pages = {99--112}, year = {2003}, url = {https://doi.org/10.3727/109830503773048219}, doi = {10.3727/109830503773048219}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/ScheggML03.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/LeuenbergerSM03, author = {Richard Leuenberger and Roland Schegg and Jamie Murphy}, editor = {Andrew J. Frew and Martin Hitz and Peter O'Connor}, title = {E-Mail Customer Service by Upscale International Hotels}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2003, Helsinki, Finland, 2003}, pages = {20--28}, publisher = {Springer}, year = {2003}, url = {https://doi.org/10.1007/978-3-7091-6027-5\_3}, doi = {10.1007/978-3-7091-6027-5\_3}, timestamp = {Thu, 27 Jun 2019 15:54:42 +0200}, biburl = {https://dblp.org/rec/conf/enter/LeuenbergerSM03.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@article{DBLP:journals/jitt/ScheggSFM02, author = {Roland Schegg and Thomas Steiner and Susanne Frey and Jamie Murphy}, title = {Benchmarks of Web Site Design and Marketing by Swiss Hotels}, journal = {J. Inf. Technol. Tour.}, volume = {5}, number = {2}, pages = {73--89}, year = {2002}, url = {https://doi.org/10.3727/109830502108751064}, doi = {10.3727/109830502108751064}, timestamp = {Thu, 10 Sep 2020 01:00:00 +0200}, biburl = {https://dblp.org/rec/journals/jitt/ScheggSFM02.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
@inproceedings{DBLP:conf/enter/FreySS02, author = {Susanne Frey and Roland Schegg and Thomas Steiner}, editor = {Karl W{\"{o}}ber and Andrew J. Frew and Martin Hitz}, title = {Benchmarking Internet Use for the Marketing of Swiss Hotels}, booktitle = {Information and Communication Technologies in Tourism, {ENTER} 2002, Innsbruck, Austria, 2002}, pages = {294--302}, publisher = {Springer}, year = {2002}, url = {https://doi.org/10.1007/978-3-7091-6132-6\_30}, doi = {10.1007/978-3-7091-6132-6\_30}, timestamp = {Sun, 30 Jun 2019 19:22:41 +0200}, biburl = {https://dblp.org/rec/conf/enter/FreySS02.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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