BibTeX records: Jim Spohrer

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@article{DBLP:journals/aisthci/ZhouRGSZP23,
  author       = {Lina Zhou and
                  Cynthia Rudin and
                  Matthew C. Gombolay and
                  Jim Spohrer and
                  Michelle Zhou and
                  Souren Paul},
  title        = {From Artificial Intelligence {(AI)} to Intelligence Augmentation {(IA):}
                  Design Principles, Potential Risks, and Emerging Issues},
  journal      = {{AIS} Trans. Hum. Comput. Interact.},
  volume       = {15},
  number       = {1},
  pages        = {111--135},
  year         = {2023},
  url          = {https://doi.org/10.17705/1thci.00085},
  doi          = {10.17705/1THCI.00085},
  timestamp    = {Sun, 18 Feb 2024 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/aisthci/ZhouRGSZP23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SmaleSPE23,
  author       = {Adam Smale and
                  James C. Spohrer and
                  Maarit Palo and
                  Taina Eriksson},
  editor       = {Tung X. Bui},
  title        = {Introduction to the Minitrack on Innovative Applications of Technologies
                  in University - Industry Collaboration to Prepare for the Future of
                  Work},
  booktitle    = {56th Hawaii International Conference on System Sciences, {HICSS} 2023,
                  Maui, Hawaii, USA, January 3-6, 2023},
  pages        = {1167--1168},
  publisher    = {ScholarSpace},
  year         = {2023},
  url          = {https://hdl.handle.net/10125/102772},
  timestamp    = {Thu, 16 Feb 2023 16:52:47 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/SmaleSPE23.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/DemirkanBS22,
  author       = {Haluk Demirkan and
                  Ralph Badinelli and
                  James C. Spohrer},
  title        = {Introduction to the Minitrack on Smart Service Systems Design},
  booktitle    = {55th Hawaii International Conference on System Sciences, {HICSS} 2022,
                  Virtual Event / Maui, Hawaii, USA, January 4-7, 2022},
  pages        = {1--2},
  publisher    = {ScholarSpace},
  year         = {2022},
  url          = {http://hdl.handle.net/10125/79583},
  timestamp    = {Wed, 11 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/DemirkanBS22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/PaloSN22,
  author       = {Maarit Palo and
                  James C. Spohrer and
                  Pekka Neittaanm{\"{a}}ki},
  title        = {Introduction to the Minitrack on Case studies of Artificial Intelligence,
                  Business Intelligence, Analytics Technologies for Industry Platforms},
  booktitle    = {55th Hawaii International Conference on System Sciences, {HICSS} 2022,
                  Virtual Event / Maui, Hawaii, USA, January 4-7, 2022},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2022},
  url          = {http://hdl.handle.net/10125/79480},
  timestamp    = {Wed, 11 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/PaloSN22.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/corr/abs-2212-13631,
  author       = {Feras A. Batarseh and
                  Priya L. Donti and
                  J{\'{a}}n Drgona and
                  Kristen Fletcher and
                  Pierre{-}Adrien Hanania and
                  Melissa Hatton and
                  Srinivasan Keshav and
                  Bran Knowles and
                  Raphaela Kotsch and
                  Sean McGinnis and
                  Peetak Mitra and
                  Alex Philp and
                  Jim Spohrer and
                  Frank Stein and
                  Meghna Tare and
                  Svitlana Volkov and
                  Gege Wen},
  title        = {Proceedings of {AAAI} 2022 Fall Symposium: The Role of {AI} in Responding
                  to Climate Challenges},
  journal      = {CoRR},
  volume       = {abs/2212.13631},
  year         = {2022},
  url          = {https://doi.org/10.48550/arXiv.2212.13631},
  doi          = {10.48550/ARXIV.2212.13631},
  eprinttype    = {arXiv},
  eprint       = {2212.13631},
  timestamp    = {Thu, 05 Jan 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2212-13631.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aim/Spohrer21,
  author       = {Jim Spohrer},
  title        = {The Role of Open-Source Software in Artificial Intelligence},
  journal      = {{AI} Mag.},
  volume       = {42},
  number       = {1},
  pages        = {93--94},
  year         = {2021},
  url          = {https://ojs.aaai.org/index.php/aimagazine/article/view/7488},
  doi          = {10.1002/J.2371-9621.2021.TB00017.X},
  timestamp    = {Wed, 06 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aim/Spohrer21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aisthci/ZhouPDYSZB21,
  author       = {Lina Zhou and
                  Souren Paul and
                  Haluk Demirkan and
                  Lingyao (Ivy) Yuan and
                  Jim Spohrer and
                  Michelle Zhou and
                  Julie Basu},
  title        = {Intelligence Augmentation: Towards Building Human- machine Symbiotic
                  Relationship},
  journal      = {{AIS} Trans. Hum. Comput. Interact.},
  volume       = {13},
  number       = {2},
  pages        = {243--264},
  year         = {2021},
  url          = {https://doi.org/10.17705/1thci.00149},
  doi          = {10.17705/1THCI.00149},
  timestamp    = {Tue, 15 Aug 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aisthci/ZhouPDYSZB21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ahfe/CellaryFKLS21,
  author       = {Wojciech Cellary and
                  Louis E. Freund and
                  Stephen K. Kwan and
                  Christine Leitner and
                  Jim Spohrer},
  editor       = {Christine Leitner and
                  Walter Ganz and
                  Debra Satterfield and
                  Clara Bassano},
  title        = {The Human-Side of Service Engineering: Advancing Technology's Impact
                  on Service Innovation},
  booktitle    = {Advances in the Human Side of Service Engineering - Proceedings of
                  the {AHFE} 2021 Virtual Conference on The Human Side of Service Engineering,
                  July 25-29, 2021, {USA}},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {266},
  pages        = {3--17},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-80840-2\_1},
  doi          = {10.1007/978-3-030-80840-2\_1},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ahfe/CellaryFKLS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ahfe/BassanoBPSS21,
  author       = {Clara Bassano and
                  Sergio Barile and
                  Paolo Piciocchi and
                  Marialuisa Saviano and
                  James C. Spohrer},
  editor       = {Christine Leitner and
                  Walter Ganz and
                  Debra Satterfield and
                  Clara Bassano},
  title        = {Exploring New Digital Age Challenges},
  booktitle    = {Advances in the Human Side of Service Engineering - Proceedings of
                  the {AHFE} 2021 Virtual Conference on The Human Side of Service Engineering,
                  July 25-29, 2021, {USA}},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {266},
  pages        = {57--66},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-80840-2\_6},
  doi          = {10.1007/978-3-030-80840-2\_6},
  timestamp    = {Wed, 25 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ahfe/BassanoBPSS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ahfe/KwanS21,
  author       = {Stephen K. Kwan and
                  Jim Spohrer},
  editor       = {Christine Leitner and
                  Walter Ganz and
                  Debra Satterfield and
                  Clara Bassano},
  title        = {Reducing Industry Complexity with International Standards: Current
                  Efforts for Services, E-commerce, Artificial Intelligence},
  booktitle    = {Advances in the Human Side of Service Engineering - Proceedings of
                  the {AHFE} 2021 Virtual Conference on The Human Side of Service Engineering,
                  July 25-29, 2021, {USA}},
  series       = {Lecture Notes in Networks and Systems},
  volume       = {266},
  pages        = {67--76},
  publisher    = {Springer},
  year         = {2021},
  url          = {https://doi.org/10.1007/978-3-030-80840-2\_7},
  doi          = {10.1007/978-3-030-80840-2\_7},
  timestamp    = {Wed, 25 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ahfe/KwanS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/GriffithMS21,
  author       = {Terri L. Griffith and
                  Yassi Moghaddam and
                  James C. Spohrer},
  title        = {Introduction to the Minitrack on Practitioner Research Insights: Applications
                  of Science and Technology in Work},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/70819},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/GriffithMS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/PaloS21,
  author       = {Maarit Palo and
                  James C. Spohrer},
  title        = {Introduction to the Minitrack on Case Studies of Artificial Intelligence,
                  Business Intelligence, Analytics Technologies for Industry Platforms},
  booktitle    = {54th Hawaii International Conference on System Sciences, {HICSS} 2021,
                  Kauai, Hawaii, USA, January 5, 2021},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2021},
  url          = {https://hdl.handle.net/10125/70733},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/PaloS21.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/DemirkanSB20,
  author       = {Haluk Demirkan and
                  James C. Spohrer and
                  Ralph Badinelli},
  title        = {Introduction to the Minitrack on Smart Service Systems with Analytics
                  and Open Tech Artificial Intelligence},
  booktitle    = {53rd Hawaii International Conference on System Sciences, {HICSS} 2020,
                  Maui, Hawaii, USA, January 7-10, 2020},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2020},
  url          = {https://hdl.handle.net/10125/63946},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/DemirkanSB20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/PakkalaKPS20,
  author       = {Daniel Pakkala and
                  Jani Koivusaari and
                  Pekka P{\"{a}}{\"{a}}kk{\"{o}}nen and
                  James C. Spohrer},
  title        = {An Experimental Case Study on Edge Computing Based Cyber-Physical
                  Digital Service Provisioning with Mobile Robotics},
  booktitle    = {53rd Hawaii International Conference on System Sciences, {HICSS} 2020,
                  Maui, Hawaii, USA, January 7-10, 2020},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2020},
  url          = {https://hdl.handle.net/10125/63884},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/PakkalaKPS20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SpohrerBP20,
  author       = {James C. Spohrer and
                  Sergey Belov and
                  Maarit Palo},
  title        = {Introduction to the Minitrack on Business Intelligence, Analytics
                  and Cognitive Technologies for Industry - Specific Applications},
  booktitle    = {53rd Hawaii International Conference on System Sciences, {HICSS} 2020,
                  Maui, Hawaii, USA, January 7-10, 2020},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2020},
  url          = {https://hdl.handle.net/10125/63862},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SpohrerBP20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/ahfe/2020-8,
  editor       = {Jim Spohrer and
                  Christine Leitner},
  title        = {Advances in the Human Side of Service Engineering - Proceedings of
                  the {AHFE} 2020 Virtual Conference on The Human Side of Service Engineering,
                  July 16-20, 2020, {USA}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {1208},
  publisher    = {Springer},
  year         = {2020},
  url          = {https://doi.org/10.1007/978-3-030-51057-2},
  doi          = {10.1007/978-3-030-51057-2},
  isbn         = {978-3-030-51056-5},
  timestamp    = {Thu, 26 Aug 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ahfe/2020-8.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BelovSR19,
  author       = {Sergey Belov and
                  Jim Spohrer and
                  Andy J. Rindos},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Analytics and {AI} for Industry -
                  Specific Applications},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60245},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BelovSR19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/DemirkanSB19,
  author       = {Haluk Demirkan and
                  Jim Spohrer and
                  Ralph Badinelli},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Smart Service Systems: Analytics,
                  Artificial Intelligence and Cognitive Applications},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/60265},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/DemirkanSB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/PakkalaS19,
  author       = {Daniel Pakkala and
                  Jim Spohrer},
  editor       = {Tung Bui},
  title        = {Digital Service: Technological Agency in Service Systems},
  booktitle    = {52nd Hawaii International Conference on System Sciences, {HICSS} 2019,
                  Grand Wailea, Maui, Hawaii, USA, January 8-11, 2019},
  pages        = {1--10},
  publisher    = {ScholarSpace},
  year         = {2019},
  url          = {https://hdl.handle.net/10125/59628},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/PakkalaS19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijssoe/SiddikeSDK18,
  author       = {Md. Abul Kalam Siddike and
                  Jim Spohrer and
                  Haluk Demirkan and
                  Youji Kohda},
  title        = {A Framework of Enhanced Performance: People's Interactions With Cognitive
                  Assistants},
  journal      = {Int. J. Syst. Serv. Oriented Eng.},
  volume       = {8},
  number       = {3},
  pages        = {1--17},
  year         = {2018},
  url          = {https://doi.org/10.4018/IJSSOE.2018070101},
  doi          = {10.4018/IJSSOE.2018070101},
  timestamp    = {Sat, 08 Jan 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijssoe/SiddikeSDK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BelovS18,
  author       = {Sergey Belov and
                  Jim Spohrer},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Business Intelligence, Analytics
                  and Cognitive: Case Studies and Applications {(COGS)}},
  booktitle    = {51st Hawaii International Conference on System Sciences, {HICSS} 2018,
                  Hilton Waikoloa Village, Hawaii, USA, January 3-6, 2018},
  pages        = {1},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2018},
  url          = {https://hdl.handle.net/10125/49989},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BelovS18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/DemirkanSB18,
  author       = {Haluk Demirkan and
                  Jim Spohrer and
                  Ralph Badinelli},
  editor       = {Tung Bui},
  title        = {Introduction to the Minitrack on Smart Service Systems: Analytic,
                  Cognition and Innovation},
  booktitle    = {51st Hawaii International Conference on System Sciences, {HICSS} 2018,
                  Hilton Waikoloa Village, Hawaii, USA, January 3-6, 2018},
  pages        = {1},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2018},
  url          = {https://hdl.handle.net/10125/50089},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/DemirkanSB18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SiddikeSDK18,
  author       = {Md. Abul Kalam Siddike and
                  Jim Spohrer and
                  Haluk Demirkan and
                  Youji Kohda},
  editor       = {Tung Bui},
  title        = {People's Interactions with Cognitive Assistants for Enhanced Performances},
  booktitle    = {51st Hawaii International Conference on System Sciences, {HICSS} 2018,
                  Hilton Waikoloa Village, Hawaii, USA, January 3-6, 2018},
  pages        = {1--9},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2018},
  url          = {https://hdl.handle.net/10125/50092},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SiddikeSDK18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijecommerce/BassanoGPS17,
  author       = {Clara Bassano and
                  Matteo Gaeta and
                  Paolo Piciocchi and
                  James C. Spohrer},
  title        = {Learning the Models of Customer Behavior: From Television Advertising
                  to Online Marketing},
  journal      = {Int. J. Electron. Commer.},
  volume       = {21},
  number       = {4},
  pages        = {572--604},
  year         = {2017},
  url          = {https://doi.org/10.1080/10864415.2016.1355654},
  doi          = {10.1080/10864415.2016.1355654},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ijecommerce/BassanoGPS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ahfe/SiddikeIHKS17,
  author       = {Md. Abul Kalam Siddike and
                  Kazuo Iwano and
                  Kazuyoshi Hidaka and
                  Youji Kohda and
                  Jim Spohrer},
  editor       = {Louis E. Freund and
                  Wojciech Cellary},
  title        = {Wisdom Service Systems: Harmonious Interactions Between People and
                  Machine},
  booktitle    = {Advances in The Human Side of Service Engineering - Proceedings of
                  the {AHFE} 2017 International Conference on The Human Side of Service
                  Engineering, July 17-21, 2017, The Westin Bonaventure Hotel, Los Angeles,
                  California, {USA}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {601},
  pages        = {115--127},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-60486-2\_11},
  doi          = {10.1007/978-3-319-60486-2\_11},
  timestamp    = {Thu, 14 Oct 2021 10:10:44 +0200},
  biburl       = {https://dblp.org/rec/conf/ahfe/SiddikeIHKS17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ahfe/PiciocchiSMPSB17,
  author       = {Paolo Piciocchi and
                  James C. Spohrer and
                  Linda Martuscelli and
                  Maria Cristina Pietronudo and
                  Michele Scocozza and
                  Clara Bassano},
  editor       = {Louis E. Freund and
                  Wojciech Cellary},
  title        = {T-Shape Professionals Co-working in Smart Contexts: {VEGA(ST)} - Venice
                  Gateway for Science and Technology},
  booktitle    = {Advances in The Human Side of Service Engineering - Proceedings of
                  the {AHFE} 2017 International Conference on The Human Side of Service
                  Engineering, July 17-21, 2017, The Westin Bonaventure Hotel, Los Angeles,
                  California, {USA}},
  series       = {Advances in Intelligent Systems and Computing},
  volume       = {601},
  pages        = {178--190},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-3-319-60486-2\_17},
  doi          = {10.1007/978-3-319-60486-2\_17},
  timestamp    = {Sun, 02 Oct 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/ahfe/PiciocchiSMPSB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/BelovSD17,
  author       = {Sergey Belov and
                  Jim Spohrer and
                  Haluk Demirkan},
  editor       = {Tung Bui},
  title        = {Introduction to Business Intelligence, Analytics and Cognitive: Case
                  Studies and Applications {(COGS)} Minitrack},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41278},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/BelovSD17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/DemirkanSB17,
  author       = {Haluk Demirkan and
                  Jim Spohrer and
                  Ralph Badinelli},
  editor       = {Tung Bui},
  title        = {Introduction to Smart Service Systems: Analytic, Cognition and Innovation
                  Minitrack},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41353},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/DemirkanSB17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SpohrerSK17,
  author       = {Jim Spohrer and
                  Md. Abul Kalam Siddike and
                  Youji Kohda},
  editor       = {Tung Bui},
  title        = {Rebuilding Evolution: {A} Service Science Perspective},
  booktitle    = {50th Hawaii International Conference on System Sciences, {HICSS} 2017,
                  Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  pages        = {1--10},
  publisher    = {ScholarSpace / {AIS} Electronic Library (AISeL)},
  year         = {2017},
  url          = {https://hdl.handle.net/10125/41354},
  timestamp    = {Wed, 04 May 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/hicss/SpohrerSK17.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@proceedings{DBLP:conf/icserv/2015,
  editor       = {Yuriko Sawatani and
                  James C. Spohrer and
                  Stephen K. Kwan and
                  Takeshi Takenaka},
  title        = {Serviceology for Smart Service System, Selected papers of the 3rd
                  International Conference of Serviceology, ICServ 2015, San Jose, CA,
                  USA, 7-9 July 2015},
  publisher    = {Springer},
  year         = {2017},
  url          = {https://doi.org/10.1007/978-4-431-56074-6},
  doi          = {10.1007/978-4-431-56074-6},
  isbn         = {978-4-431-56072-2},
  timestamp    = {Fri, 27 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icserv/2015.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cais/PetersMBHMSTVWD16,
  author       = {Christoph Peters and
                  Paul P. Maglio and
                  Ralph Badinelli and
                  Robert R. Harmon and
                  Roger S. Maull and
                  James C. Spohrer and
                  Tuure Tuunanen and
                  Stephen L. Vargo and
                  Jeffrey J. Welser and
                  Haluk Demirkan and
                  Terri L. Griffith and
                  Yassi Moghaddam},
  title        = {Emerging Digital Frontiers for Service Innovation},
  journal      = {Commun. Assoc. Inf. Syst.},
  volume       = {39},
  pages        = {8},
  year         = {2016},
  url          = {https://doi.org/10.17705/1cais.03908},
  doi          = {10.17705/1CAIS.03908},
  timestamp    = {Tue, 16 Aug 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cais/PetersMBHMSTVWD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isf/DemirkanS16,
  author       = {Haluk Demirkan and
                  James C. Spohrer},
  title        = {Emerging service orientations and transformations {(SOT)}},
  journal      = {Inf. Syst. Frontiers},
  volume       = {18},
  number       = {3},
  pages        = {407--411},
  year         = {2016},
  url          = {https://doi.org/10.1007/s10796-016-9656-8},
  doi          = {10.1007/S10796-016-9656-8},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/isf/DemirkanS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/itpro/DemirkanSW16,
  author       = {Haluk Demirkan and
                  James C. Spohrer and
                  Jeffrey J. Welser},
  title        = {Digital Innovation and Strategic Transformation},
  journal      = {{IT} Prof.},
  volume       = {18},
  number       = {6},
  pages        = {14--18},
  year         = {2016},
  url          = {https://doi.org/10.1109/MITP.2016.115},
  doi          = {10.1109/MITP.2016.115},
  timestamp    = {Thu, 12 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/itpro/DemirkanSW16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ki/HowellSKBRMCS16,
  author       = {Chuck Howell and
                  Frank Stein and
                  Scott Kordella and
                  Lashon B. Booker and
                  Ed Rockower and
                  Hamid Motahari and
                  Murray Campbell and
                  Jim Spohrer},
  title        = {Cognitive Assistance in Government and Public Sector Applications},
  journal      = {K{\"{u}}nstliche Intell.},
  volume       = {30},
  number       = {3-4},
  pages        = {347--348},
  year         = {2016},
  url          = {https://doi.org/10.1007/s13218-016-0427-y},
  doi          = {10.1007/S13218-016-0427-Y},
  timestamp    = {Tue, 14 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ki/HowellSKBRMCS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/DemirkanSB16,
  author       = {Haluk Demirkan and
                  James C. Spohrer and
                  Ralph Badinelli},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {Introduction to the Smart Service Systems: Analytics, Cognition and
                  Innovation Minitrack},
  booktitle    = {49th Hawaii International Conference on System Sciences, {HICSS} 2016,
                  Koloa, HI, USA, January 5-8, 2016},
  pages        = {1652},
  publisher    = {{IEEE} Computer Society},
  year         = {2016},
  url          = {https://doi.org/10.1109/HICSS.2016.208},
  doi          = {10.1109/HICSS.2016.208},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/DemirkanSB16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:reference/convergence/Spohrer16,
  author       = {Jim Spohrer},
  editor       = {William Sims Bainbridge and
                  Mihail C. Roco},
  title        = {Services Science and Societal Convergence},
  booktitle    = {Handbook of Science and Technology Convergence},
  pages        = {323--335},
  publisher    = {Springer},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-07052-0\_20},
  doi          = {10.1007/978-3-319-07052-0\_20},
  timestamp    = {Wed, 12 Jul 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/reference/convergence/Spohrer16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/aim/SpohrerB15,
  author       = {Jim Spohrer and
                  Guruduth Banavar},
  title        = {Cognition as a Service: An Industry Perspective},
  journal      = {{AI} Mag.},
  volume       = {36},
  number       = {4},
  pages        = {71--86},
  year         = {2015},
  url          = {https://doi.org/10.1609/aimag.v36i4.2618},
  doi          = {10.1609/AIMAG.V36I4.2618},
  timestamp    = {Tue, 25 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/aim/SpohrerB15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cais/DemirkanBSRAM15,
  author       = {Haluk Demirkan and
                  Charlie Bess and
                  Jim Spohrer and
                  Ammar Rayes and
                  Don Allen and
                  Yassi Moghaddam},
  title        = {Innovations with Smart Service Systems: Analytics, Big Data, Cognitive
                  Assistance, and the Internet of Everything},
  journal      = {Commun. Assoc. Inf. Syst.},
  volume       = {37},
  pages        = {35},
  year         = {2015},
  url          = {https://doi.org/10.17705/1cais.03735},
  doi          = {10.17705/1CAIS.03735},
  timestamp    = {Fri, 10 Jun 2022 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/cais/DemirkanBSRAM15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cogsci/GluckGLMS15,
  author       = {Kevin A. Gluck and
                  Wayne D. Gray and
                  Marsha C. Lovett and
                  Arthur B. Markman and
                  Jim Spohrer},
  editor       = {David C. Noelle and
                  Rick Dale and
                  Anne S. Warlaumont and
                  Jeff Yoshimi and
                  Teenie Matlock and
                  Carolyn D. Jennings and
                  Paul P. Maglio},
  title        = {Communicating Cognitive Science: Improving Awareness and Understanding
                  Among People Who are Not Ourselves},
  booktitle    = {Proceedings of the 37th Annual Meeting of the Cognitive Science Society,
                  CogSci 2015, Pasadena, California, USA, July 22-25, 2015},
  publisher    = {cognitivesciencesociety.org},
  year         = {2015},
  url          = {https://mindmodeling.org/cogsci2015/papers/0012/index.html},
  timestamp    = {Tue, 02 Feb 2021 08:02:02 +0100},
  biburl       = {https://dblp.org/rec/conf/cogsci/GluckGLMS15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/cogsci/Spohrer15,
  author       = {Jim Spohrer},
  editor       = {David C. Noelle and
                  Rick Dale and
                  Anne S. Warlaumont and
                  Jeff Yoshimi and
                  Teenie Matlock and
                  Carolyn D. Jennings and
                  Paul P. Maglio},
  title        = {Introducing the Cognitive Systems Institute Group},
  booktitle    = {Proceedings of the 37th Annual Meeting of the Cognitive Science Society,
                  CogSci 2015, Pasadena, California, USA, July 22-25, 2015},
  publisher    = {cognitivesciencesociety.org},
  year         = {2015},
  url          = {https://mindmodeling.org/cogsci2015/papers/0638/index.html},
  timestamp    = {Tue, 02 Feb 2021 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/cogsci/Spohrer15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SpohrerD15,
  author       = {James C. Spohrer and
                  Haluk Demirkan},
  editor       = {Tung X. Bui and
                  Ralph H. Sprague Jr.},
  title        = {Introduction to the Smart Service Systems: Analytics, Cognition, and
                  Innovation Minitrack},
  booktitle    = {48th Hawaii International Conference on System Sciences, {HICSS} 2015,
                  Kauai, Hawaii, USA, January 5-8, 2015},
  pages        = {1442},
  publisher    = {{IEEE} Computer Society},
  year         = {2015},
  url          = {https://doi.org/10.1109/HICSS.2015.175},
  doi          = {10.1109/HICSS.2015.175},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/SpohrerD15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icer/Spohrer15,
  author       = {Jim Spohrer},
  editor       = {Brian Dorn and
                  Judy Sheard and
                  Quintin I. Cutts},
  title        = {Empowering Makers in the Cognitive Era},
  booktitle    = {Proceedings of the eleventh annual International Conference on International
                  Computing Education Research, {ICER} 2015, Omaha, NE, USA, August
                  09 - 13, 2015},
  pages        = {1},
  publisher    = {{ACM}},
  year         = {2015},
  url          = {https://doi.org/10.1145/2787622.2787623},
  doi          = {10.1145/2787622.2787623},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icer/Spohrer15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icserv/OuyangSCDPMES15,
  author       = {Qiqing (Christine) Ouyang and
                  Jim Spohrer and
                  Juan Caraballo and
                  Dale Davis and
                  Stephen Perelgut and
                  Marcellus Mindel and
                  Hisham El{-}Shishiny and
                  Seshadri Subbanna},
  editor       = {Yuriko Sawatani and
                  James C. Spohrer and
                  Stephen K. Kwan and
                  Takeshi Takenaka},
  title        = {Collaborative Innovation Centers (CICs): Toward Smart Service System
                  Design},
  booktitle    = {Serviceology for Smart Service System, Selected papers of the 3rd
                  International Conference of Serviceology, ICServ 2015, San Jose, CA,
                  USA, 7-9 July 2015},
  pages        = {385--391},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-4-431-56074-6\_42},
  doi          = {10.1007/978-4-431-56074-6\_42},
  timestamp    = {Fri, 27 Mar 2020 08:53:47 +0100},
  biburl       = {https://dblp.org/rec/conf/icserv/OuyangSCDPMES15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijssmet/CesarottiGKIS14,
  author       = {Vittorio Cesarotti and
                  Alessio Giuiusa and
                  Stephen K. Kwan and
                  Vito Introna and
                  Jim Spohrer},
  title        = {Designing Multichannel Value Propositions to Enhance Value-Cocreation
                  Phenomenon},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {5},
  number       = {1},
  pages        = {14--44},
  year         = {2014},
  url          = {https://doi.org/10.4018/ijssmet.2014010102},
  doi          = {10.4018/IJSSMET.2014010102},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/CesarottiGKIS14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijssmet/Al-BadarnehSA13,
  author       = {Amer Al{-}Badarneh and
                  James C. Spohrer and
                  Basheer Al{-}Duwairi},
  title        = {A Model Curriculum for Undergraduate Program in {IT} {SSME}},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {4},
  number       = {4},
  pages        = {1--18},
  year         = {2013},
  url          = {https://doi.org/10.4018/ijssmet.2013100101},
  doi          = {10.4018/IJSSMET.2013100101},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/Al-BadarnehSA13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/soli/LellaFCSRL12,
  author       = {G. Lella and
                  A. Fischetto and
                  Vittorio Cesarotti and
                  James C. Spohrer and
                  G. Ren and
                  Ying Tat Leung},
  title        = {Universities as complex service systems: External and Internal perspectives},
  booktitle    = {Proceedings of 2012 {IEEE} International Conference on Service Operations
                  and Logistics, and Informatics, {SOLI} 2012, Suzhou, China, July 8-10,
                  2012},
  pages        = {422--427},
  publisher    = {{IEEE}},
  year         = {2012},
  url          = {https://doi.org/10.1109/SOLI.2012.6273574},
  doi          = {10.1109/SOLI.2012.6273574},
  timestamp    = {Fri, 01 Sep 2023 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/soli/LellaFCSRL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/daglib/p/DemirkanSK11,
  author       = {Haluk Demirkan and
                  James C. Spohrer and
                  Vikas Krishna},
  editor       = {Haluk Demirkan and
                  James C. Spohrer and
                  Vikas Krishna},
  title        = {Introduction of the Science of Service Systems},
  booktitle    = {The Science of Service Systems},
  series       = {Service Science},
  pages        = {1--11},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-1-4419-8270-4\_1},
  doi          = {10.1007/978-1-4419-8270-4\_1},
  timestamp    = {Wed, 14 Nov 2018 10:12:21 +0100},
  biburl       = {https://dblp.org/rec/books/daglib/p/DemirkanSK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@incollection{DBLP:books/daglib/p/SpohrerDK11,
  author       = {James C. Spohrer and
                  Haluk Demirkan and
                  Vikas Krishna},
  editor       = {Haluk Demirkan and
                  James C. Spohrer and
                  Vikas Krishna},
  title        = {Service and Science},
  booktitle    = {The Science of Service Systems},
  series       = {Service Science},
  pages        = {325--358},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-1-4419-8270-4\_18},
  doi          = {10.1007/978-1-4419-8270-4\_18},
  timestamp    = {Tue, 16 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/books/daglib/p/SpohrerDK11.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@book{DBLP:books/daglib/0026697,
  editor       = {Haluk Demirkan and
                  James C. Spohrer and
                  Vikas Krishna},
  title        = {The Science of Service Systems},
  series       = {Service Science},
  publisher    = {Springer},
  year         = {2011},
  url          = {https://doi.org/10.1007/978-1-4419-8270-4},
  doi          = {10.1007/978-1-4419-8270-4},
  isbn         = {978-1-4419-8269-8},
  timestamp    = {Wed, 14 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/books/daglib/0026697.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/BowenS10,
  author       = {Nicholas Bowen and
                  Jim Spohrer},
  title        = {Viewpoint: The Future of Computing Practice and Education},
  journal      = {Computer},
  volume       = {43},
  number       = {3},
  pages        = {86--89},
  year         = {2010},
  url          = {https://doi.org/10.1109/MC.2010.83},
  doi          = {10.1109/MC.2010.83},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/BowenS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/Spohrer10,
  author       = {James C. Spohrer},
  title        = {IBM's University Programs},
  journal      = {Computer},
  volume       = {43},
  number       = {8},
  pages        = {102--104},
  year         = {2010},
  url          = {https://doi.org/10.1109/MC.2010.230},
  doi          = {10.1109/MC.2010.230},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/Spohrer10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijssmet/DemirkanS10,
  author       = {Haluk Demirkan and
                  James C. Spohrer},
  title        = {Servitized Enterprises for Distributed Collaborative Commerce},
  journal      = {Int. J. Serv. Sci. Manag. Eng. Technol.},
  volume       = {1},
  number       = {1},
  pages        = {68--81},
  year         = {2010},
  url          = {https://doi.org/10.4018/jssmet.2010010105},
  doi          = {10.4018/JSSMET.2010010105},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijssmet/DemirkanS10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijisss/SpohrerK09,
  author       = {Jim Spohrer and
                  Stephen K. Kwan},
  title        = {Service Science, Management, Engineering, and Design {(SSMED):} An
                  Emerging Discipline - Outline {\&} References},
  journal      = {Int. J. Inf. Syst. Serv. Sect.},
  volume       = {1},
  number       = {3},
  pages        = {1--31},
  year         = {2009},
  url          = {https://doi.org/10.4018/jisss.2009070101},
  doi          = {10.4018/JISSS.2009070101},
  timestamp    = {Tue, 29 Sep 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijisss/SpohrerK09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ijstm/HsuS09,
  author       = {Cheng Hsu and
                  James C. Spohrer},
  title        = {Improving service quality and productivity: exploring the digital
                  connections scaling model},
  journal      = {Int. J. Serv. Technol. Manag.},
  volume       = {11},
  number       = {3},
  pages        = {272--292},
  year         = {2009},
  url          = {https://doi.org/10.1504/IJSTM.2009.024093},
  doi          = {10.1504/IJSTM.2009.024093},
  timestamp    = {Thu, 30 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/ijstm/HsuS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/isem/MaglioVCS09,
  author       = {Paul P. Maglio and
                  Stephen L. Vargo and
                  Nathan Caswell and
                  Jim Spohrer},
  title        = {The service system is the basic abstraction of service science},
  journal      = {Inf. Syst. {E} Bus. Manag.},
  volume       = {7},
  number       = {4},
  pages        = {395--406},
  year         = {2009},
  url          = {https://doi.org/10.1007/s10257-008-0105-1},
  doi          = {10.1007/S10257-008-0105-1},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/isem/MaglioVCS09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cais/ZhaoHJSTW08,
  author       = {J. Leon Zhao and
                  Cheng Hsu and
                  Hemant K. Jain and
                  James C. Spohrer and
                  Mohan Tanniru and
                  Harry J. Wang},
  title        = {{ICIS} 2007 Panel Report: Bridging Service Computing and Service Management:
                  How {MIS} Contributes to Service Orientation},
  journal      = {Commun. Assoc. Inf. Syst.},
  volume       = {22},
  pages        = {22},
  year         = {2008},
  url          = {https://doi.org/10.17705/1cais.02222},
  doi          = {10.17705/1CAIS.02222},
  timestamp    = {Tue, 29 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cais/ZhaoHJSTW08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/grid/SpohrerAPAG08,
  author       = {Jim Spohrer and
                  Laura C. Anderson and
                  Norman J. Pass and
                  Tryg Ager and
                  Daniel Gruhl},
  title        = {Service Science},
  journal      = {J. Grid Comput.},
  volume       = {6},
  number       = {3},
  pages        = {313--324},
  year         = {2008},
  url          = {https://doi.org/10.1007/s10723-007-9096-2},
  doi          = {10.1007/S10723-007-9096-2},
  timestamp    = {Sun, 28 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/grid/SpohrerAPAG08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/IEEEscc/ChenSL08,
  author       = {Ying Chen and
                  Jim Spohrer and
                  Ana Lelescu},
  title        = {Three Factors to Sustainable Service System Excellence: {A} Case Study
                  of Service Systems},
  booktitle    = {2008 {IEEE} International Conference on Services Computing {(SCC}
                  2008), 8-11 July 2008, Honolulu, Hawaii, {USA}},
  pages        = {119--126},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/SCC.2008.28},
  doi          = {10.1109/SCC.2008.28},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/IEEEscc/ChenSL08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/hicss/SpohrerVCM08,
  author       = {Jim Spohrer and
                  Stephen L. Vargo and
                  Nathan Caswell and
                  Paul P. Maglio},
  title        = {The Service System Is the Basic Abstraction of Service Science},
  booktitle    = {41st Hawaii International International Conference on Systems Science
                  {(HICSS-41} 2008), Proceedings, 7-10 January 2008, Waikoloa, Big Island,
                  HI, {USA}},
  pages        = {104},
  publisher    = {{IEEE} Computer Society},
  year         = {2008},
  url          = {https://doi.org/10.1109/HICSS.2008.451},
  doi          = {10.1109/HICSS.2008.451},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/hicss/SpohrerVCM08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/computer/SpohrerMBG07,
  author       = {James C. Spohrer and
                  Paul P. Maglio and
                  John H. Bailey and
                  Daniel Gruhl},
  title        = {Steps Toward a Science of Service Systems},
  journal      = {Computer},
  volume       = {40},
  number       = {1},
  pages        = {71--77},
  year         = {2007},
  url          = {https://doi.org/10.1109/MC.2007.33},
  doi          = {10.1109/MC.2007.33},
  timestamp    = {Wed, 12 Aug 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/computer/SpohrerMBG07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icis/JainTSHZ07,
  author       = {Hemant K. Jain and
                  Mohan Tanniru and
                  James C. Spohrer and
                  Cheng Hsu and
                  J. Leon Zhao},
  title        = {Bridging Service Computing and Service Management: How {MIS} Contributes
                  to Service Orientation?},
  booktitle    = {Proceedings of the International Conference on Information Systems,
                  {ICIS} 2007, Montreal, Quebec, Canada, December 9-12, 2007},
  pages        = {145},
  publisher    = {Association for Information Systems},
  year         = {2007},
  url          = {http://aisel.aisnet.org/icis2007/145},
  timestamp    = {Tue, 29 Nov 2022 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/icis/JainTSHZ07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/SpohrerR06,
  author       = {Jim Spohrer and
                  Doug Riecken},
  title        = {Introduction},
  journal      = {Commun. {ACM}},
  volume       = {49},
  number       = {7},
  pages        = {30--32},
  year         = {2006},
  url          = {https://doi.org/10.1145/1139922.1139944},
  doi          = {10.1145/1139922.1139944},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/SpohrerR06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/ChesbroughS06,
  author       = {Henry Chesbrough and
                  Jim Spohrer},
  title        = {A research manifesto for services science},
  journal      = {Commun. {ACM}},
  volume       = {49},
  number       = {7},
  pages        = {35--40},
  year         = {2006},
  url          = {https://doi.org/10.1145/1139922.1139945},
  doi          = {10.1145/1139922.1139945},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/ChesbroughS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/MaglioSKS06,
  author       = {Paul P. Maglio and
                  Savitha Srinivasan and
                  Jeffrey T. Kreulen and
                  Jim Spohrer},
  title        = {Service systems, service scientists, SSME, and innovation},
  journal      = {Commun. {ACM}},
  volume       = {49},
  number       = {7},
  pages        = {81--85},
  year         = {2006},
  url          = {https://doi.org/10.1145/1139922.1139955},
  doi          = {10.1145/1139922.1139955},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/MaglioSKS06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/IEEEscc/ZhaoBCKST05,
  author       = {J. Leon Zhao and
                  George W. Brown and
                  Michael J. Carey and
                  Akhil Kumar and
                  James C. Spohrer and
                  Mohan Tanniru},
  title        = {Services Science: Services Innovation Research {\&} Education},
  booktitle    = {2005 {IEEE} International Conference on Services Computing {(SCC}
                  2005), 11-15 July 2005, Orlando, FL, {USA}},
  publisher    = {{IEEE} Computer Society},
  year         = {2005},
  url          = {https://doi.org/10.1109/SCC.2005.90},
  doi          = {10.1109/SCC.2005.90},
  timestamp    = {Fri, 24 Mar 2023 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/conf/IEEEscc/ZhaoBCKST05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ieeemm/SpohrerS00,
  author       = {Jim Spohrer and
                  Mitch Stein},
  title        = {User Experience in the Pervasive Computing Age},
  journal      = {{IEEE} Multim.},
  volume       = {7},
  number       = {1},
  pages        = {12--17},
  year         = {2000},
  url          = {https://doi.org/10.1109/93.839306},
  doi          = {10.1109/93.839306},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ieeemm/SpohrerS00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ppig/Spohrer00,
  author       = {James C. Spohrer},
  title        = {Programming: Past, Present and Future},
  booktitle    = {Proceedings of the 12th Annual Workshop of the Psychology of Programming
                  Interest Group, {PPIG} 2000, Cosenza, Italy, April 10-13, 2000},
  pages        = {1},
  publisher    = {Psychology of Programming Interest Group},
  year         = {2000},
  url          = {http://ppig.org/library/paper/programming-past-present-and-future},
  timestamp    = {Mon, 16 May 2022 15:41:32 +0200},
  biburl       = {https://dblp.org/rec/conf/ppig/Spohrer00.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/ibmsj/Spohrer99,
  author       = {James C. Spohrer},
  title        = {Information in Places},
  journal      = {{IBM} Syst. J.},
  volume       = {38},
  number       = {4},
  pages        = {602--628},
  year         = {1999},
  url          = {https://doi.org/10.1147/sj.384.0602},
  doi          = {10.1147/SJ.384.0602},
  timestamp    = {Fri, 13 Mar 2020 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/ibmsj/Spohrer99.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sigchi/Spohrer98,
  author       = {Jim Spohrer},
  title        = {{ATG} education research: the authoring tools thread},
  journal      = {{ACM} {SIGCHI} Bull.},
  volume       = {30},
  number       = {2},
  pages        = {124--133},
  year         = {1998},
  url          = {https://doi.org/10.1145/279044.279173},
  doi          = {10.1145/279044.279173},
  timestamp    = {Wed, 16 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/sigchi/Spohrer98.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/NormanS96,
  author       = {Donald A. Norman and
                  James C. Spohrer},
  title        = {Learner-Centered Education (Introduction to the Special Section)},
  journal      = {Commun. {ACM}},
  volume       = {39},
  number       = {4},
  pages        = {24--27},
  year         = {1996},
  url          = {https://doi.org/10.1145/227210.227215},
  doi          = {10.1145/227210.227215},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/NormanS96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/air/Spohrer95,
  author       = {James C. Spohrer},
  title        = {Apple Computer's Authoring Tools {\&} Titles R{\&}D Program},
  journal      = {Artif. Intell. Rev.},
  volume       = {9},
  number       = {2-3},
  pages        = {85--89},
  year         = {1995},
  url          = {https://doi.org/10.1007/BF00849172},
  doi          = {10.1007/BF00849172},
  timestamp    = {Wed, 17 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/air/Spohrer95.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/SmithCS94,
  author       = {David Canfield Smith and
                  Allen Cypher and
                  James C. Spohrer},
  title        = {KidSim: Programming Agents Without a Programming Language},
  journal      = {Commun. {ACM}},
  volume       = {37},
  number       = {7},
  pages        = {54--67},
  year         = {1994},
  url          = {https://doi.org/10.1145/176789.176795},
  doi          = {10.1145/176789.176795},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/SmithCS94.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/sigchi/GraySG93,
  author       = {Wayne D. Gray and
                  James C. Spohrer and
                  Thomas R. G. Green},
  title        = {End-user programming language: the CHI'92 workshop report},
  journal      = {{ACM} {SIGCHI} Bull.},
  volume       = {25},
  number       = {2},
  pages        = {46--50},
  year         = {1993},
  url          = {https://doi.org/10.1145/155804.155818},
  doi          = {10.1145/155804.155818},
  timestamp    = {Sun, 20 Jun 2021 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/sigchi/GraySG93.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/VronayS93,
  author       = {David Vronay and
                  James C. Spohrer},
  editor       = {Stacey Ashlund and
                  Kevin Mullet and
                  Austin Henderson and
                  Erik Hollnagel and
                  Ted N. White},
  title        = {Pins, grooves, and sockets: a direct manipulation interface to a graphical
                  constraint system},
  booktitle    = {Human-Computer Interaction, {INTERACT} '93, {IFIP} {TC13} International
                  Conference on Human-Computer Interaction, 24-29 April 1993, Amsterdam,
                  The Netherlands, jointly organised with {ACM} Conference on Human
                  Aspects in Computing Systems CHI'93, Adjunct Proceedings},
  pages        = {133--134},
  publisher    = {{ACM}},
  year         = {1993},
  url          = {https://doi.org/10.1145/259964.260147},
  doi          = {10.1145/259964.260147},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/VronayS93.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ijcai/SchankDGSW93,
  author       = {Roger C. Schank and
                  Glorianna Davenport and
                  P. Ghislandi and
                  James C. Spohrer and
                  Kathleen Wilson},
  editor       = {Ruzena Bajcsy},
  title        = {{AI} Multimedia and Education},
  booktitle    = {Proceedings of the 13th International Joint Conference on Artificial
                  Intelligence. Chamb{\'{e}}ry, France, August 28 - September 3,
                  1993},
  pages        = {1667--1672},
  publisher    = {Morgan Kaufmann},
  year         = {1993},
  timestamp    = {Tue, 20 Aug 2019 16:18:33 +0200},
  biburl       = {https://dblp.org/rec/conf/ijcai/SchankDGSW93.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/Spohrer92,
  author       = {Arthur James and
                  James C. Spohrer},
  editor       = {Penny Bauersfeld and
                  John Bennett and
                  Gene Lynch},
  title        = {Simulation-based learning systems: prototypes and experiences},
  booktitle    = {Conference on Human Factors in Computing Systems, {CHI} 1992, Monterey,
                  CA, USA, May 3-7, 1992, Proceedings},
  pages        = {523--524},
  publisher    = {{ACM}},
  year         = {1992},
  url          = {https://doi.org/10.1145/142750.142918},
  doi          = {10.1145/142750.142918},
  timestamp    = {Fri, 12 Mar 2021 15:27:48 +0100},
  biburl       = {https://dblp.org/rec/conf/chi/Spohrer92.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/ijcai/SpohrerS89,
  author       = {James C. Spohrer and
                  Elliot Soloway},
  editor       = {N. S. Sridharan},
  title        = {Simulating Student Programmers},
  booktitle    = {Proceedings of the 11th International Joint Conference on Artificial
                  Intelligence. Detroit, MI, USA, August 1989},
  pages        = {543--549},
  publisher    = {Morgan Kaufmann},
  year         = {1989},
  url          = {http://ijcai.org/Proceedings/89-1/Papers/087.pdf},
  timestamp    = {Tue, 20 Aug 2019 16:17:51 +0200},
  biburl       = {https://dblp.org/rec/conf/ijcai/SpohrerS89.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/cacm/SpohrerS86,
  author       = {James C. Spohrer and
                  Elliot Soloway},
  title        = {Novice Mistakes: Are the Folk Wisdoms Correct?},
  journal      = {Commun. {ACM}},
  volume       = {29},
  number       = {7},
  pages        = {624--632},
  year         = {1986},
  url          = {https://doi.org/10.1145/6138.6145},
  doi          = {10.1145/6138.6145},
  timestamp    = {Tue, 06 Nov 2018 00:00:00 +0100},
  biburl       = {https://dblp.org/rec/journals/cacm/SpohrerS86.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SpohrerS86,
  author       = {James C. Spohrer and
                  Elliot Soloway},
  editor       = {Marilyn M. Mantei and
                  Peter Orbeton},
  title        = {Alternatives to construct-based programming misconceptions},
  booktitle    = {Proceedings of the {SIGCHI} Conference on Human Factors in Computing
                  Systems, {CHI} 1886, Boston, Massachusetts, USA, April 13-17, 1986},
  pages        = {183--191},
  publisher    = {{ACM}},
  year         = {1986},
  url          = {https://doi.org/10.1145/22627.22369},
  doi          = {10.1145/22627.22369},
  timestamp    = {Wed, 21 Jul 2021 10:34:40 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SpohrerS86.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@article{DBLP:journals/hhci/SpohrerSP85,
  author       = {James C. Spohrer and
                  Elliot Soloway and
                  Edgar Pope},
  title        = {A Goal/Plan Analysis of Buggy Pascal Programs},
  journal      = {Hum. Comput. Interact.},
  volume       = {1},
  number       = {2},
  pages        = {163--207},
  year         = {1985},
  url          = {https://doi.org/10.1207/s15327051hci0102\_4},
  doi          = {10.1207/S15327051HCI0102\_4},
  timestamp    = {Thu, 09 Jul 2020 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/journals/hhci/SpohrerSP85.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/chi/SpohrerSP85,
  author       = {James C. Spohrer and
                  Elliot Soloway and
                  Edgar Pope},
  editor       = {Lorraine Borman and
                  Raoul N. Smith},
  title        = {Where the bugs are},
  booktitle    = {Proceedings of the {SIGCHI} Conference on Human Factors in Computing
                  Systems, {CHI} 1985, San Francisco, California, USA, 1985},
  pages        = {47--53},
  publisher    = {{ACM}},
  year         = {1985},
  url          = {https://doi.org/10.1145/317456.317465},
  doi          = {10.1145/317456.317465},
  timestamp    = {Wed, 21 Jul 2021 10:34:40 +0200},
  biburl       = {https://dblp.org/rec/conf/chi/SpohrerSP85.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icassp/BrownLS83,
  author       = {Peter F. Brown and
                  Chin{-}Hui Lee and
                  James C. Spohrer},
  title        = {Bayesian adaptation in speech recognition},
  booktitle    = {{IEEE} International Conference on Acoustics, Speech, and Signal Processing,
                  {ICASSP} '83, Boston, Massachusetts, USA, April 14-16, 1983},
  pages        = {761--764},
  publisher    = {{IEEE}},
  year         = {1983},
  url          = {https://doi.org/10.1109/ICASSP.1983.1172084},
  doi          = {10.1109/ICASSP.1983.1172084},
  timestamp    = {Wed, 16 Oct 2019 14:14:52 +0200},
  biburl       = {https://dblp.org/rec/conf/icassp/BrownLS83.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icassp/BrownSHB82,
  author       = {Peter F. Brown and
                  James C. Spohrer and
                  Peter H. Hochschild and
                  James K. Baker},
  title        = {Partial traceback and dynamic programming},
  booktitle    = {{IEEE} International Conference on Acoustics, Speech, and Signal Processing,
                  {ICASSP} '82, Paris, France, May 3-5, 1982},
  pages        = {1629--1632},
  publisher    = {{IEEE}},
  year         = {1982},
  url          = {https://doi.org/10.1109/ICASSP.1982.1171441},
  doi          = {10.1109/ICASSP.1982.1171441},
  timestamp    = {Wed, 16 Oct 2019 14:14:52 +0200},
  biburl       = {https://dblp.org/rec/conf/icassp/BrownSHB82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
@inproceedings{DBLP:conf/icassp/SpohrerBR82,
  author       = {James C. Spohrer and
                  Peter F. Brown and
                  Robert Roth},
  title        = {Automatic labeling of speech},
  booktitle    = {{IEEE} International Conference on Acoustics, Speech, and Signal Processing,
                  {ICASSP} '82, Paris, France, May 3-5, 1982},
  pages        = {1641--1644},
  publisher    = {{IEEE}},
  year         = {1982},
  url          = {https://doi.org/10.1109/ICASSP.1982.1171490},
  doi          = {10.1109/ICASSP.1982.1171490},
  timestamp    = {Fri, 19 May 2017 01:00:00 +0200},
  biburl       = {https://dblp.org/rec/conf/icassp/SpohrerBR82.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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