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Rafael Lavrado

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2010 – 2019

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2010
[c1]
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  - https://dblp.org/rec/conf/soca/ShwartzRLBGLGDMS10
Larisa Shwartz, Daniela Rosu, David Loewenstern, Melissa J. Buco, Shang Guo, Rafael Lavrado, Manish Gupta, Pradipta De, Venkateswara Reddy Madduri, Jai K. Singh:
Quality of IT service delivery - Analysis and framework for human error prevention. SOCA 2010: 1-8

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