Resting Time Activeness Determines Team Performance in Call Centers.

Sun, 01 Jan 2012 00:00:00 +0100

Jun-ichiro Watanabe, Marina Fujita, Kazuo Yano, Hideo Kanesaka, Tomoyuki Hasegawa:
Resting Time Activeness Determines Team Performance in Call Centers. SocialInformatics 2012: 26-31