Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model.

Fri, 01 Jan 2021 00:00:00 +0100

Min Li , Qunwei Wang , Yinzhong Shen, Tongyu Zhu:
Customer relationship management analysis of outpatients in a Chinese infectious disease hospital using drug-proportion recency-frequency-monetary model. Int. J. Medical Informatics 147: 104373 (2021)