Developing a Fuzzy Verification Method of Performance Improvement Using Satisfaction Index.

Tue, 01 Jan 2019 00:00:00 +0100

Kuen-Suan Chen, Peir-Chyi Lii, Shao-Yu Li , Chun-Min Yu:
Developing a Fuzzy Verification Method of Performance Improvement Using Satisfaction Index. J. Serv. Sci. Res. 11(2): 203-219 (2019)