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Angelika Höber

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2010 – 2019

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2014
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Elisabeth Pergler, Angelika Höber, Doris Weitlaner, Hans-Peter Grahsl, Christoph Ehrenhöfer:
Performance Journey Mapping: A Tool-supported Framework for Service Performance Assessment in SMEs. ISD 2014
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Doris Weitlaner, Hans-Peter Grahsl, Angelika Höber, Elisabeth Pergler, Christoph Ehrenhöfer, Ernst Kreuzer:
Mitarbeiterzentrierte Performancemessung von Dienstleistungen in KMUs. MuC (Workshopband) 2014: 273-279

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