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Daniël van Loon

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2018
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Stijn Hoppenbrouwers, Ilona Wilmont, Daniël van Loon, Thea van der Geest, Stefan Oppl:
Measuring Process Experience: A Collaborative Modelling Instrument for Determining the Impact of a New Law on Public Service Experience. S-BPM ONE 2018: 13:1-13:11

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