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Robert R. Hoffman
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Journal Articles
- 2023
- [j89]Gary Klein, Robert R. Hoffman, William J. Clancey, Shane T. Mueller, Florian Jentsch, Mohammadreza Jalaeian:
"Minimum Necessary Rigor" in empirically evaluating human-AI work systems. AI Mag. 44(3): 274-281 (2023) - [j88]Robert R. Hoffman, Mohammadreza Jalaeian, Connor Tate, Gary Klein, Shane T. Mueller:
Evaluating machine-generated explanations: a "Scorecard" method for XAI measurement science. Frontiers Comput. Sci. 5 (2023) - [j87]Robert R. Hoffman, Shane T. Mueller, Gary Klein, Mohammadreza Jalaeian, Connor Tate:
Explainable AI: roles and stakeholders, desirements and challenges. Frontiers Comput. Sci. 5 (2023) - [j86]Robert R. Hoffman, Shane T. Mueller, Gary Klein, Jordan Litman:
Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance. Frontiers Comput. Sci. 5 (2023) - [j85]Robert R. Hoffman, Tim Miller, Gary Klein, Shane T. Mueller, William J. Clancey:
Increasing the Value of XAI for Users: A Psychological Perspective. Künstliche Intell. 37(2): 237-247 (2023) - 2022
- [j84]Tim Miller, Robert R. Hoffman, Ofra Amir, Andreas Holzinger:
Special issue on Explainable Artificial Intelligence (XAI). Artif. Intell. 307: 103705 (2022) - 2018
- [j83]Robert R. Hoffman, Tim Miller, Shane T. Mueller, Gary Klein, William J. Clancey:
Explaining Explanation, Part 4: A Deep Dive on Deep Nets. IEEE Intell. Syst. 33(3): 87-95 (2018) - 2017
- [j82]Robert R. Hoffman, Gary Klein:
Explaining Explanation, Part 1: Theoretical Foundations. IEEE Intell. Syst. 32(3): 68-73 (2017) - [j81]Robert R. Hoffman, Shane T. Mueller, Gary Klein:
Explaining Explanation, Part 2: Empirical Foundations. IEEE Intell. Syst. 32(4): 78-86 (2017) - [j80]Gary Klein, Ben Shneiderman, Robert R. Hoffman, Kenneth M. Ford:
Why Expertise Matters: A Response to the Challenges. IEEE Intell. Syst. 32(6): 67-73 (2017) - [j79]Robert R. Hoffman, Peter A. Hancock:
Measuring Resilience. Hum. Factors 59(4): 564-581 (2017) - 2016
- [j78]Robert R. Hoffman, Matthieu Branlat:
To Know or Not to Know, What Is the Need? IEEE Intell. Syst. 31(1): 78-82 (2016) - [j77]Richard G. Schafermeyer, Robert R. Hoffman:
Using Knowledge Libraries to Transfer Expert Knowledge. IEEE Intell. Syst. 31(2): 89-93 (2016) - [j76]David Z. Hambrick, Robert R. Hoffman:
Expertise: A Second Look. IEEE Intell. Syst. 31(4): 50-55 (2016) - [j75]Neil McBride, Robert R. Hoffman:
Bridging the Ethical Gap: From Human Principles to Robot Instructions. IEEE Intell. Syst. 31(5): 76-82 (2016) - [j74]Patrick Crispen, Robert R. Hoffman:
How Many Experts? IEEE Intell. Syst. 31(6): 56-62 (2016) - 2015
- [j73]Peter A. Hancock, Robert R. Hoffman:
Keeping Up with Intelligent Technology. IEEE Intell. Syst. 30(1): 62-65 (2015) - [j72]Larry Bunch, Jeffrey M. Bradshaw, Robert R. Hoffman, Matthew Johnson:
Principles for Human-Centered Interaction Design, Part 2: Can Humans and Machines Think Together? IEEE Intell. Syst. 30(3): 68-75 (2015) - [j71]Robert R. Hoffman, Paul Ward:
Mentoring: A Leverage Point for Intelligent Systems? IEEE Intell. Syst. 30(5): 78-84 (2015) - [j70]Kevin B. Bennett, Robert R. Hoffman:
Principles for Interaction Design, Part 3: Spanning the Creativity Gap. IEEE Intell. Syst. 30(6): 82-91 (2015) - [j69]Randolph G. Bias, Brian M. Moon, Robert R. Hoffman:
Concept Mapping Usability Evaluation: An Exploratory Study of a New Usability Inspection Method. Int. J. Hum. Comput. Interact. 31(9): 571-583 (2015) - 2014
- [j68]Robert R. Hoffman, John K. Hawley, Jeffrey M. Bradshaw:
Myths of Automation, Part 2: Some Very Human Consequences. IEEE Intell. Syst. 29(2): 82-85 (2014) - [j67]Thomas C. Eskridge, David Still, Robert R. Hoffman:
Principles for Human-Centered Interaction Design, Part 1: Performative Systems. IEEE Intell. Syst. 29(4): 88-94 (2014) - [j66]Matthew Johnson, Jeffrey M. Bradshaw, Robert R. Hoffman, Paul J. Feltovich, David D. Woods:
Seven Cardinal Virtues of Human-Machine Teamwork: Examples from the DARPA Robotic Challenge. IEEE Intell. Syst. 29(6): 74-80 (2014) - [j65]Gary Klein, Louise Rasmussen, Mei-Hua Lin, Robert R. Hoffman, Jason Case:
Influencing Preferences for Different Types of Causal Explanation of Complex Events. Hum. Factors 56(8): 1380-1400 (2014) - 2013
- [j64]Robert R. Hoffman, Matthew Johnson, Jeffrey M. Bradshaw, Al Underbrink:
Trust in Automation. IEEE Intell. Syst. 28(1): 84-88 (2013) - [j63]Jeffrey M. Bradshaw, Robert R. Hoffman, David D. Woods, Matthew Johnson:
The Seven Deadly Myths of "Autonomous Systems". IEEE Intell. Syst. 28(3): 54-61 (2013) - [j62]Robert R. Hoffman, Michael J. McCloskey:
Envisioning Desirements. IEEE Intell. Syst. 28(4): 82-89 (2013) - [j61]Randolph G. Bias, Robert R. Hoffman:
Where's the Rigor in the Field of Usability Analysis? IEEE Intell. Syst. 28(6): 66-72 (2013) - 2012
- [j60]Emily S. Patterson, Robert R. Hoffman:
Visualization framework of macrocognition functions. Cogn. Technol. Work. 14(3): 221-227 (2012) - [j59]Wayne Zachary, Robert R. Hoffman, Beth Crandall, Tom Miller, Christopher P. Nemeth:
"Rapidized" cognitive task analysis. IEEE Intell. Syst. 27(2): 61-66 (2012) - [j58]Marco M. Carvalho, Jeffrey M. Bradshaw, Larry Bunch, Thomas C. Eskridge, Paul J. Feltovich, Robert R. Hoffman, Dan Kidwell:
Command and Control Requirements for Moving-Target Defense. IEEE Intell. Syst. 27(3): 79-85 (2012) - [j57]Thomas C. Eskridge, Robert R. Hoffman:
Ontology Creation as a Sensemaking Activity. IEEE Intell. Syst. 27(5): 58-65 (2012) - 2011
- [j56]Matthew Johnson, Jeffrey M. Bradshaw, Paul J. Feltovich, Robert R. Hoffman, Catholijn M. Jonker, Birna van Riemsdijk, Maarten Sierhuis:
Beyond Cooperative Robotics: The Central Role of Interdependence in Coactive Design. IEEE Intell. Syst. 26(3): 81-88 (2011) - [j55]Robert R. Hoffman, David Ziebell, Paul J. Feltovich, Brian M. Moon, Stephen M. Fiore:
Franchise Experts. IEEE Intell. Syst. 26(5): 72-77 (2011) - [j54]Robert R. Hoffman, David D. Woods:
Beyond Simon's Slice: Five Fundamental Trade-Offs that Bound the Performance of Macrocognitive Work Systems. IEEE Intell. Syst. 26(6): 67-71 (2011) - [j53]Robert R. Hoffman, Gary Klein, Janet Miller:
Naturalistic investigations and models of reasoning about complex indeterminate causation. Inf. Knowl. Syst. Manag. 10(1-4): 397-425 (2011) - 2010
- [j52]Steven V. Deal, Robert R. Hoffman:
The Practitioner's Cycles, Part 1: Actual World Problems. IEEE Intell. Syst. 25(2): 4-9 (2010) - [j51]Robert R. Hoffman, Steven V. Deal, Scott Potter, Emilie M. Roth:
The Practitioner's Cycles, Part 2: Solving Envisioned World Problems. IEEE Intell. Syst. 25(3): 6-11 (2010) - [j50]Steven V. Deal, Robert R. Hoffman:
The Practitioner's Cycles, Part 3: Implementation Opportunities. IEEE Intell. Syst. 25(5): 77-81 (2010) - [j49]Robert R. Hoffman, Peter A. Hancock, Jeffrey M. Bradshaw:
Metrics, Metrics, Metrics, Part 2: Universal Metrics? IEEE Intell. Syst. 25(6): 93-97 (2010) - 2009
- [j48]Robert R. Hoffman, Kelly Neville, Jennifer Fowlkes:
Using cognitive task analysis to explore issues in the procurement of intelligent decision support systems. Cogn. Technol. Work. 11(1): 57-70 (2009) - [j47]Robert R. Hoffman, Paul J. Feltovich, Stephen M. Fiore, Gary Klein, David Ziebell:
Accelerated Learning (?). IEEE Intell. Syst. 24(2): 18-22 (2009) - [j46]Robert R. Hoffman, Douglas O. Norman, Juris Vagners:
"Complex Sociotechnical Joint Cognitive Work Systems"? IEEE Intell. Syst. 24(3): 82- (2009) - [j45]Pieter Jan Stappers, Robert R. Hoffman:
Once More, Into the Soup. IEEE Intell. Syst. 24(5): 9-13 (2009) - [j44]Robert R. Hoffman, John D. Lee, David D. Woods, Nigel Shadbolt, Janet Miller, Jeffrey M. Bradshaw:
The Dynamics of Trust in Cyberdomains. IEEE Intell. Syst. 24(6): 5-11 (2009) - 2008
- [j43]Kelly Neville, Robert R. Hoffman, Charlotte Linde, William C. Elm, Jennifer Fowlkes:
The Procurement Woes Revisited. IEEE Intell. Syst. 23(1): 72-75 (2008) - [j42]Robert R. Hoffman, Peter A. Hancock, Morris Marx:
Metrics, Metrics, Metrics: Negative Hedonicity. IEEE Intell. Syst. 23(2): 69-73 (2008) - [j41]Robert R. Hoffman, David Ziebell, Stephen M. Fiore, Irma Becerra-Fernandez:
Knowledge Management Revisited. IEEE Intell. Syst. 23(3): 84-88 (2008) - [j40]Robert R. Hoffman, Steven V. Deal:
Influencing versus Informing Design, Part 1: A Gap Analysis. IEEE Intell. Syst. 23(5): 78-81 (2008) - [j39]Robert R. Hoffman:
Influencing versus Informing Design, Part 2: Macrocognitive Modeling. IEEE Intell. Syst. 23(6) (2008) - [j38]Robert R. Hoffman:
Human Factors Contributions to Knowledge Elicitation. Hum. Factors 50(3): 481-488 (2008) - 2007
- [j37]Phillip A. Laplante, Robert R. Hoffman, Gary Klein:
Antipatterns in the Creation of Intelligent Systems. IEEE Intell. Syst. 22(1): 91-95 (2007) - [j36]Wayne Zachary, Robert R. Hoffman, Kelly Neville, Jennifer Fowlkes:
Human Total Cost of Ownership: The Penny Foolish Principle at Work. IEEE Intell. Syst. 22(2): 88-92 (2007) - [j35]Robert R. Hoffman, Stephen M. Fiore:
Perceptual (Re)learning: A Leverage Point for Human-Centered Computing. IEEE Intell. Syst. 22(3): 79-83 (2007) - 2006
- [j34]Robert R. Hoffman, William C. Elm:
HCC Implications for the Procurement Process. IEEE Intell. Syst. 21(1): 74-81 (2006) - [j33]Gary Klein, Brian M. Moon, Robert R. Hoffman:
Making Sense of Sensemaking 1: Alternative Perspectives. IEEE Intell. Syst. 21(4): 70-73 (2006) - [j32]Gary Klein, Brian M. Moon, Robert R. Hoffman:
Making Sense of Sensemaking 2: A Macrocognitive Model. IEEE Intell. Syst. 21(5): 88-92 (2006) - [j31]John W. Coffey, Robert R. Hoffman, Alberto J. Cañas:
Concept map-based knowledge modeling: perspectives from information and knowledge visualization. Inf. Vis. 5(3): 192-201 (2006) - 2005
- [j30]Robert R. Hoffman, David D. Woods:
Toward a Theory of Complex and Cognitive Systems. IEEE Intell. Syst. 20(1): 76-79 (2005) - [j29]Robert R. Hoffman, J. Frank Yates:
Decision Making. IEEE Intell. Syst. 20(4): 76-83 (2005) - 2004
- [j28]Robert R. Hoffman, Patrick J. Hayes:
The Pleasure Principle. IEEE Intell. Syst. 19(1): 86-88 (2004) - [j27]Robert R. Hoffman, Gavan Lintern, Susan Eitelman:
The Janus Principle. IEEE Intell. Syst. 19(2): 78-80 (2004) - [j26]Paul J. Feltovich, Robert R. Hoffman, David D. Woods, Axel Roesler:
Keeping It Too Simple: How the Reductive Tendency Affects Cognitive Engineering. IEEE Intell. Syst. 19(3): 90-94 (2004) - [j25]Robert R. Hoffman, Axel Roesler, Brian M. Moon:
What Is Design in the Context of Human-Centered Computing? IEEE Intell. Syst. 19(4): 89-95 (2004) - [j24]Gary Klein, David D. Woods, Jeffrey M. Bradshaw, Robert R. Hoffman, Paul J. Feltovich:
Ten Challenges for Making Automation a "Team Player" in Joint Human-Agent Activity. IEEE Intell. Syst. 19(6): 91-95 (2004) - 2003
- [j23]John M. Flach, Robert R. Hoffman:
The Limitations of Limitations. IEEE Intell. Syst. 18(1): 94-96 (2003) - [j22]Sidney W. A. Dekker, James M. Nyce, Robert R. Hoffman:
From Contextual Inquiry to Designable Futures: What Do We Need to Get There? IEEE Intell. Syst. 18(2): 74-77 (2003) - [j21]Gary Klein, Karol G. Ross, Brian M. Moon, Devorah E. Klein, Robert R. Hoffman, Erik Hollnagel:
Macrocognition. IEEE Intell. Syst. 18(3): 81-85 (2003) - [j20]Robert R. Hoffman, Lewis F. Hanes:
The Boiled Frog Problem. IEEE Intell. Syst. 18(4): 68-71 (2003) - [j19]Robert R. Hoffman, Jeffrey M. Bradshaw, Patrick J. Hayes, Kenneth M. Ford:
The Borg Hypothesis. IEEE Intell. Syst. 18(5): 73-75 (2003) - [j18]Philip Koopman, Robert R. Hoffman:
Work-arounds, Make-work, and Kludges. IEEE Intell. Syst. 18(6): 70-75 (2003) - [j17]John W. Coffey, Robert R. Hoffman:
Knowledge modeling for the preservation of institutional memory. J. Knowl. Manag. 7(3): 38-52 (2003) - 2002
- [j16]Robert R. Hoffman, Gary Klein, K. Ronald Laughery Jr.:
The State of Cognitive Systems Engineering. IEEE Intell. Syst. 17(1): 73-75 (2002) - [j15]Robert R. Hoffman, Patrick J. Hayes, Kenneth M. Ford, Peter A. Hancock:
The Triples Rule. IEEE Intell. Syst. 17(3): 62-65 (2002) - [j14]Robert R. Hoffman, Paul J. Feltovich, Kenneth M. Ford, David D. Woods, Gary Klein, Anne Feltovich:
A Rose by Any Other Name...Would Probably Be Given an Acronym. IEEE Intell. Syst. 17(4): 72-80 (2002) - [j13]Michael G. Shafto, Robert R. Hoffman:
Guest Editors' Introduction: Human-Centered Computing at NASA. IEEE Intell. Syst. 17(5): 10-13 (2002) - [j12]Mica R. Endsley, Robert R. Hoffman:
The Sacagawea Principle. IEEE Intell. Syst. 17(6): 80-85 (2002) - 2001
- [j11]Jeffrey M. Bradshaw, Niranjan Suri, Alberto J. Cañas, Robert Davis, Kenneth M. Ford, Robert R. Hoffman, Renia Jeffers, Thomas Reichherzer:
Terraforming Cyberspace. Computer 34(7): 48-56 (2001) - [j10]Robert R. Hoffman, Patrick J. Hayes, Kenneth M. Ford:
Human-Centered Computing: Thinking In and Out of the Box. IEEE Intell. Syst. 16(5): 76-78 (2001) - 2000
- [j9]Robert R. Hoffman, David D. Woods:
Studying Cognitive Systems in Context: Preface to the Special Section. Hum. Factors 42(1): 1-7 (2000) - 1998
- [j8]Robert R. Hoffman, Beth Crandall, Nigel Shadbolt:
Use of the Critical Decision Method to Elicit Expert Knowledge: A Case Study in the Methodology of Cognitive Task Analysis. Hum. Factors 40(2): 254-276 (1998) - [j7]Robert R. Hoffman:
AI models of verbal/conceptual analogy. J. Exp. Theor. Artif. Intell. 10(2): 259-286 (1998) - 1995
- [j6]Robert R. Hoffman:
Monster Analogies. AI Mag. 16(3): 11-35 (1995) - 1994
- [j5]Robert R. Hoffman, Eric Dietrich:
Expertise in Context: Report on the Third International Workshop on Human and Machine Cognition. AI Mag. 15(4): 67-68 (1994) - [j4]Robert R. Hoffman:
The 1994 Florida AI Research Symposium. AI Mag. 15(4): 74 (1994) - [j3]Robert R. Hoffman:
Constructivism versus realism, or constructivism and realism. J. Exp. Theor. Artif. Intell. 6(4): 431-435 (1994) - 1989
- [j2]Robert R. Hoffman:
A survey of methods for eliciting the knowledge of experts. SIGART Newsl. 108: 19-27 (1989) - 1987
- [j1]Robert R. Hoffman:
The Problem of Extracting the Knowledge of Experts from the Perspective of Experimental Psychology. AI Mag. 8(2): 53-67 (1987)
Conference and Workshop Papers
- 2021
- [c6]Tauseef Ibne Mamun, Robert R. Hoffman, Shane T. Mueller:
Collaborative Explainable AI: A Non-algorithmic Approach to Generating Explanations of AI. HCI (44) 2021: 144-150 - 2013
- [c5]Gwen Mullinix, Oliver Gray, Juan Colado, Elizabeth S. Veinott, James Leonard, Elizabeth Lerner Papautsky, Chris Argenta, Marcia Clover, Steven Sickles, Edward Castronova, Peter M. Todd, Travis L. Ross, Jared Lorince, Jared M. Hotaling, Sharon Mayell, Chris Hale, Elizabeth T. Whitaker, Robert R. Hoffman, Olivia Fox, John M. Flach:
Heuristica: Designing a serious game for improving decision making. IGIC 2013: 250-255 - [c4]Elizabeth S. Veinott, James Leonard, Elizabeth Lerner Papautsky, Brandon Perelman, Aleksandra S. Stankovic, Jared Lorince, Jared M. Hotaling, Travis L. Ross, Peter M. Todd, Edward Castronova, Jerome R. Busemeyer, Chris Hale, Richard Catrambone, Elizabeth T. Whitaker, Olivia Fox, John M. Flach, Robert R. Hoffman:
The effect of camera perspective and session duration on training decision making in a serious video game. IGIC 2013: 256-262 - 2007
- [c3]Jennifer Fowlkes, Kelly Neville, Robert R. Hoffman, Wayne Zachary:
The Problem of Designing Complex Systems. Software Engineering Research and Practice 2007: 680-686 - 2002
- [c2]Robert R. Hoffman, John W. Coffey, Patrick J. Hayes, Alberto J. Cañas, Kenneth M. Ford, Mary J. Carnot:
One Small Step for a Diagram, One Giant Leap for Meaning. Diagrams 2002: 344-346 - [c1]Robert R. Hoffman:
Institutionalizing the Field of Expertise Studies and Its Applications to Computer Science. FLAIRS 2002: 540-543
Informal and Other Publications
- 2021
- [i4]Shane T. Mueller, Elizabeth S. Veinott, Robert R. Hoffman, Gary Klein, Lamia Alam, Tauseef Mamun, William J. Clancey:
Principles of Explanation in Human-AI Systems. CoRR abs/2102.04972 (2021) - 2020
- [i3]Robert R. Hoffman, William J. Clancey, Shane T. Mueller:
Explaining AI as an Exploratory Process: The Peircean Abduction Model. CoRR abs/2009.14795 (2020) - 2019
- [i2]Shane T. Mueller, Robert R. Hoffman, William J. Clancey, Abigail Emrey, Gary Klein:
Explanation in Human-AI Systems: A Literature Meta-Review, Synopsis of Key Ideas and Publications, and Bibliography for Explainable AI. CoRR abs/1902.01876 (2019) - 2018
- [i1]Robert R. Hoffman, Shane T. Mueller, Gary Klein, Jordan Litman:
Metrics for Explainable AI: Challenges and Prospects. CoRR abs/1812.04608 (2018)
Coauthor Index
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