A Performance and Capacity Monitoring Model based on ITIL 4: A case study applied in a City Hall.

Wed, 01 Jan 2025 00:00:00 +0100

Vagner Mantovani, Samuel Domiciano Tereza, Vanessa Tavares de Oliveira Barros, Rodolfo Miranda de Barros:
A Performance and Capacity Monitoring Model based on ITIL 4: A case study applied in a City Hall. CLEI 2025: 1-8