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Andrea Stern

Andrea L. Stern

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2010 – 2019

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2015
[c4]
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Andrea L. Stern, Joseph G. Davis:
An Ethnographic Study of SLA Enactment. ECIS 2015
2010
[c3]
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Andrea Stern, Joseph G. Davis:
Under-Representation in SLAs for Global IT-Centric Services. HICSS 2010: 1-8

2000 – 2009

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2004
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Andrea Stern, Joseph G. Davis:
Extending the Web Services Model to IT Services. ICWS 2004: 824-
2003
[c1]
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Michele Zappavigna-Lee, Jon D. Patrick, Joseph G. Davis, Andrea Stern:
Assessing Knowledge Management Services through Discourse Analysis. PACIS 2003: 36

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