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Michael Schlicker
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2010 – 2019
- 2019
- [b1]Michael Schlicker:
Konzeption und Implementierung eines Informationssystems zur Effizienzsteigerung des Technischen Kundendienstes. University of Osnabrück, Germany, 2019 - 2013
- [c11]Michael Fellmann
, Deniz Özcan, Michel Matijacic, Gerald Däuble, Michael Schlicker, Oliver Thomas, Markus Nüttgens:
Towards a Mobile Technical Customer Service Support Platform. MobiWIS 2013: 296-299 - 2011
- [c10]Michael Fellmann, Sebastian Hucke, Rüdiger Breitschwerdt, Oliver Thomas, Nadine Blinn, Michael Schlicker:
Supporting Technical Customer Services with Mobile Devices: Towards an Integrated Information System Architecture. AMCIS 2011 - [c9]Michael Fellmann, Sebastian Hucke, Rüdiger Breitschwerdt, Oliver Thomas, Nadine Blinn, Michael Schlicker:
Informationssystemarchitekturen zur Unterstützung technischer Kundendienstleistungen. Wirtschaftsinformatik 2011: 94 - 2010
- [c8]Oliver Thomas, Thorsten Dollmann, Michael Schlicker, Nadine Blinn:
Laboratory experiments as evaluating method for IT artifacts - Experimental design and use case within a Product-Service-System. AMCIS 2010: 222 - [c7]Nadine Blinn, Markus Nüttgens, Michael Fellmann, Oliver Thomas, Michael Schlicker:
Produktivitätssteigerung technischer Kundendienstleistungen durch intelligente mobile Assistenzsysteme. GI Jahrestagung (1) 2010: 681-686
2000 – 2009
- 2009
- [j1]Nadine Blinn, Michael Schlicker, Oliver Thomas, Thorsten Dollmann, Markus Nüttgens:
Mobile Informationsversorgung als Wettbewerbsfaktor im technischen Kundendienst. HMD Prax. Wirtsch. 269: 61-69 (2009) - [c6]Philipp Walter, Nadine Blinn, Michael Schlicker, Oliver Thomas:
IT-gestützte Wertschöpfungspartnerschaften zur Integration von Produktion und Dienstleistung im Maschinen- und Anlagenbau. Wirtschaftsinformatik (1) 2009: 389-398 - 2008
- [c5]Nadine Blinn, Markus Nüttgens, Michael Schlicker, Oliver Thomas, Philipp Walter:
Lebenszyklusmodelle hybrider Wertschöpfung: Modellimplikationen und Fallstudie an einem Beispiel des Maschinen- und Anlagenbaus. Multikonferenz Wirtschaftsinformatik 2008 - [c4]Oliver Thomas, Philipp Walter, Thorsten Dollmann, Peter Loos, Michael Schlicker:
Using Fuzzy Process Models to Improve Technical Customer Services: A Gase Study for Heating Facilities. MobIS 2008: 165-177 - 2007
- [c3]Oliver Thomas, Philipp Walter, Peter Loos, Markus Nüttgens, Michael Schlicker:
Mobile Technologies for Efficient Service Processes: A Case Study in the German Machine and Plant Construction Industry. AMCIS 2007: 49 - [c2]Oliver Thomas, Philipp Walter, Peter Loos, Michael Schlicker, Markus Nüttgens:
Hybride Wertschöpfung im Maschinen- und Anlagenbau - Prozessorientierte Integration von Produktentwicklung und Servicedokumentation zur Unterstützung des technischen Kundendienstes. Wirtschaftsinformatik (1) 2007: 403- - 2006
- [c1]Oliver Thomas, Philipp Walter, Peter Loos, Michael Schlicker, Stefan Leinenbach:
Mobile Anwendungssysteme für effiziente Dienstleistungsprozesse im technischen Kundendienst. GI Jahrestagung (1) 2006: 202-207
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