Understanding, scoping and defining user experience: a survey approach.

Thu, 01 Jan 2009 00:00:00 +0100

Effie Lai-Chong Law, Virpi Roto , Marc Hassenzahl, Arnold P. O. S. Vermeeren , Joke Kort:
Understanding, scoping and defining user experience: a survey approach. CHI 2009: 719-728