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- affiliation: Carnegie Mellon University, Human-Computer Interaction Institute, Pittsburgh, PA, USA
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2020 – today
- 2025
[c151]Elijah L. Claggett
, Robert E. Kraut, Hirokazu Shirado:
Relational AI: Facilitating Intergroup Cooperation with Socially Aware Conversational Support. CHI 2025: 170:1-170:22- 2024
- [j59]Yan Chen, Rosta Farzan, Robert E. Kraut, Iman YeckehZaare, Ark Fangzhou Zhang:
Motivating Experts to Contribute to Digital Public Goods: A Personalized Field Experiment on Wikipedia. Manag. Sci. 70(5): 3264-3280 (2024) - [j58]Wenjie Yang, Anna Fang, Raj Sanjay Shah, Yash Mathur, Diyi Yang, Haiyi Zhu, Robert E. Kraut:
What Makes Digital Support Effective? How Therapeutic Skills Affect Clinical Well-Being. Proc. ACM Hum. Comput. Interact. 8(CSCW1): 1-29 (2024) - [j57]Yuqing Ren, Haifeng Zhang, Robert E. Kraut:
How Did They Build the Free Encyclopedia? A Literature Review of Collaboration and Coordination among Wikipedia Editors. ACM Trans. Comput. Hum. Interact. 31(1): 7:1-7:48 (2024) - [c150]Alicja Chaszczewicz, Raj Sanjay Shah, Ryan Louie, Bruce A Arnow, Robert E. Kraut, Diyi Yang:
Multi-Level Feedback Generation with Large Language Models for Empowering Novice Peer Counselors. ACL (1) 2024: 4130-4161 - [c149]Logan Stapleton, Sunniva Liu, Cindy Liu, Irene Hong, Stevie Chancellor, Robert E. Kraut, Haiyi Zhu:
"If This Person is Suicidal, What Do I Do?": Designing Computational Approaches to Help Online Volunteers Respond to Suicidality. CHI 2024: 533:1-533:21 - [c148]Kristen M. Altenburger, Robert E. Kraut, Shirley Anugrah Hayati, Jane Dwivedi-Yu, Kaiyan Peng, Yi-Chia Wang:
Consequences of Conflicts in Online Conversations. ICWSM 2024: 57-69 - [i7]Alicja Chaszczewicz, Raj Sanjay Shah, Ryan Louie, Bruce A Arnow, Robert E. Kraut, Diyi Yang:
Multi-Level Feedback Generation with Large Language Models for Empowering Novice Peer Counselors. CoRR abs/2403.15482 (2024) - [i6]Kristen M. Altenburger, Hongda Jiang, Robert E. Kraut, Yi-Chia Wang, Jane Dwivedi-Yu:
Examining the Role of Relationship Alignment in Large Language Models. CoRR abs/2410.01708 (2024) - 2023
- [j56]Han Li, Renwen Zhang, Yi-Chieh Lee, Robert E. Kraut, David C. Mohr:
Systematic review and meta-analysis of AI-based conversational agents for promoting mental health and well-being. npj Digit. Medicine 6 (2023) - [c147]Yi-Chia Wang, Jane Dwivedi-Yu, Robert E. Kraut, Alon Y. Halevy:
Using Comments for Predicting the Affective Response to Social Media Posts. ACII 2023: 1-8 - [c146]Tony Wang, Haard K. Shah, Raj Sanjay Shah, Yi-Chia Wang, Robert E. Kraut, Diyi Yang:
Metrics for Peer Counseling: Triangulating Success Outcomes for Online Therapy Platforms. CHI 2023: 483:1-483:17 - [c145]Tianying Chen, Michael Xieyang Liu, Emily Ding, Emma O'Neil, Mansi Agarwal, Robert E. Kraut, Laura Dabbish:
Facilitating Counselor Reflective Learning with a Real-time Annotation tool. CHI 2023: 493:1-493:17 - [i5]Yuhan Liu, Anna Fang, Glen Moriarty, Robert E. Kraut, Haiyi Zhu:
Agent-based Simulation for Online Mental Health Matching. CoRR abs/2303.11272 (2023) - [i4]Anna Fang, Wenjie Yang, Raj Sanjay Shah, Yash Mathur, Diyi Yang, Haiyi Zhu, Robert E. Kraut:
What Makes Digital Support Effective? How Therapeutic Skills Affect Clinical Well-Being. CoRR abs/2312.10775 (2023) - 2022
- [j55]Jennifer G. Kim, Robert E. Kraut, Karrie Karahalios:
Designing a Medical Crowdfunding Website from Sense of Community Theory. Proc. ACM Hum. Comput. Interact. 6(CSCW2): 1-25 (2022) - [j54]Raj Sanjay Shah, Faye Holt, Shirley Anugrah Hayati, Aastha Agarwal, Yi-Chia Wang, Robert E. Kraut, Diyi Yang:
Modeling Motivational Interviewing Strategies on an Online Peer-to-Peer Counseling Platform. Proc. ACM Hum. Comput. Interact. 6(CSCW2): 1-24 (2022) - [j53]Zheng Yao, Haiyi Zhu, Robert E. Kraut:
Learning to Become a Volunteer Counselor: Lessons from a Peer-to-Peer Mental Health Community. Proc. ACM Hum. Comput. Interact. 6(CSCW2): 1-24 (2022) - [c144]Sharon Levy, Robert E. Kraut, Jane A. Yu, Kristen M. Altenburger, Yi-Chia Wang:
Understanding Conflicts in Online Conversations. WWW 2022: 2592-2602 - [i3]Raj Sanjay Shah, Faye Holt, Shirley Anugrah Hayati, Aastha Agarwal, Yi-Chia Wang, Robert E. Kraut, Diyi Yang:
Modeling Motivational Interviewing Strategies On An Online Peer-to-Peer Counseling Platform. CoRR abs/2211.05182 (2022) - 2021
- [j52]Han Li, Robert E. Kraut, Haiyi Zhu:
Technical Features of Asynchronous and Synchronous Community Platforms and their Effects on Community Cohesion: A Comparative Study of Forum-based and Chat-based Online Mental Health Communities. J. Comput. Mediat. Commun. 26(6): 403-421 (2021) - [j51]Zheng Yao, Diyi Yang, John M. Levine, Carissa A. Low, Tenbroeck Smith, Haiyi Zhu, Robert E. Kraut:
Join, Stay or Go?: A Closer Look at Members' Life Cycles in Online Health Communities. Proc. ACM Hum. Comput. Interact. 5(CSCW1): 171:1-171:22 (2021) - [j50]Tianying Chen, Kristy Zhang, Robert E. Kraut, Laura Dabbish:
Scaffolding the Online Peer-support Experience: Novice Supporters' Strategies and Challenges. Proc. ACM Hum. Comput. Interact. 5(CSCW2): 366:1-366:30 (2021) - [j49]Zheng Yao, Silas Weden, Lea Emerlyn, Haiyi Zhu, Robert E. Kraut:
Together But Alone: Atomization and Peer Support among Gig Workers. Proc. ACM Hum. Comput. Interact. 5(CSCW2): 391:1-391:29 (2021) - [c143]Yu-Ning Huang, Siyan Zhao, Michael L. Rivera, Jason I. Hong, Robert E. Kraut:
Predicting Well-being Using Short Ecological Momentary Audio Recordings. CHI Extended Abstracts 2021: 306:1-306:7 - 2020
- [j48]Ang Li, Zheng Yao, Diyi Yang, Chinmay Kulkarni, Rosta Farzan, Robert E. Kraut:
Successful Online Socialization: Lessons from the Wikipedia Education Program. Proc. ACM Hum. Comput. Interact. 4(CSCW): 050:1-050:24 (2020) - [c142]Haifeng Zhang, Yuqin Ren, Robert E. Kraut:
Mining and Predicting Temporal Patterns in the Quality Evolution of Wikipedia Articles. HICSS 2020: 1-10 - [c141]Robert E. Kraut, John M. Levine, Marisol Martinez-Escobar, Amaç Herdagdelen:
What Makes People Feel Close to Online Groups? The Roles of Group Attributes and Group Types. ICWSM 2020: 382-392 - [i2]Yi-Chia Wang, Alexandros Papangelis, Runze Wang, Zhaleh Feizollahi, Gökhan Tür, Robert E. Kraut:
Can You be More Social? Injecting Politeness and Positivity into Task-Oriented Conversational Agents. CoRR abs/2012.14653 (2020)
2010 – 2019
- 2019
- [j47]Lu Sun, Robert E. Kraut, Diyi Yang:
Multi-level Modeling of Social Roles in Online Micro-lending Platforms. Proc. ACM Hum. Comput. Interact. 3(CSCW): 133:1-133:25 (2019) - [j46]Aniket Kittur, Lixiu Yu, Tom Hope, Joel Chan, Hila Lifshitz-Assaf, Karni Gilon, Felicia Y. Ng, Robert E. Kraut, Dafna Shahaf:
Scaling up analogical innovation with crowds and AI. Proc. Natl. Acad. Sci. USA 116(6): 1870-1877 (2019) - [c140]Cosmin Munteanu, Amy S. Bruckman, Michael J. Muller, Christopher Frauenberger, Casey Fiesler, Robert E. Kraut, Katie Shilton, Jenny Waycott:
SIGCHI Research Ethics Town Hall. CHI Extended Abstracts 2019 - [c139]Diyi Yang, Zheng Yao, Joseph Seering, Robert E. Kraut:
The Channel Matters: Self-disclosure, Reciprocity and Social Support in Online Cancer Support Groups. CHI 2019: 31 - [c138]Diyi Yang, Robert E. Kraut, Tenbroeck Smith, Elijah Mayfield, Dan Jurafsky:
Seekers, Providers, Welcomers, and Storytellers: Modeling Social Roles in Online Health Communities. CHI 2019: 344 - [c137]Maria Tomprou, Laura Dabbish, Robert E. Kraut, Fannie Liu:
Career Mentoring in Online Communities: Seeking and Receiving Advice from an Online Community. CHI 2019: 653 - 2018
- [j45]Yla R. Tausczik, Rosta Farzan, John M. Levine, Robert E. Kraut:
Effects of Collective Socialization on Newcomers' Response to Feedback in Online Communities. ACM Trans. Soc. Comput. 1(2): 8:1-8:23 (2018) - [c136]Casey Fiesler, Amy S. Bruckman, Robert E. Kraut, Michael J. Muller, Cosmin Munteanu, Katie Shilton:
Research Ethics and Regulation: An Open Forum. CSCW Companion 2018: 125-128 - 2017
- [j44]Diyi Yang, Robert E. Kraut:
Persuading Teammates to Give: Systematic versus Heuristic Cues for Soliciting Loans. Proc. ACM Hum. Comput. Interact. 1(CSCW): 114:1-114:21 (2017) - [c135]Diyi Yang, Robert E. Kraut, John M. Levine:
Commitment of Newcomers and Old-timers to Online Health Support Communities. CHI 2017: 6363-6375 - [c134]Joseph Seering, Robert E. Kraut, Laura A. Dabbish:
Shaping Pro and Anti-Social Behavior on Twitch Through Moderation and Example-Setting. CSCW 2017: 111-125 - [c133]Ioanna Lykourentzou, Robert E. Kraut, Steven P. Dow:
Team Dating Leads to Better Online Ad Hoc Collaborations. CSCW 2017: 2330-2343 - [c132]Diyi Yang, Aaron Halfaker, Robert E. Kraut, Eduard H. Hovy:
Identifying Semantic Edit Intentions from Revisions in Wikipedia. EMNLP 2017: 2000-2010 - [c131]Diyi Yang, Zheng Yao, Robert E. Kraut:
Self-Disclosure and Channel Difference in Online Health Support Groups. ICWSM 2017: 704-707 - 2016
- [j43]Moira Burke, Robert E. Kraut:
The Relationship between Facebook Use and Well-Being depends on Communication Type and Tie Strength. J. Comput. Mediat. Commun. 21(4): 265-281 (2016) - [j42]Seung Hyun Kim, Tridas Mukhopadhyay, Robert E. Kraut:
When Does Repository KMS Use Lift Performance? The Role of Alternative Knowledge Sources and Task Environments. MIS Q. 40(1): 133-156 (2016) - [c130]Yi-Chia Wang, Hayley Hinsberger, Robert E. Kraut:
Does Saying This Make Me Look Good?: How Posters and Outsiders Evaluate Facebook Updates. CHI 2016: 125-129 - [c129]Haiyi Zhu, Sauvik Das, Yiqun Cao, Shuang Yu, Aniket Kittur, Robert E. Kraut:
A Market in Your Social Network: The Effects of Extrinsic Rewards on Friendsourcing and Relationships. CHI 2016: 598-609 - [c128]Ioanna Lykourentzou, Shannon Wang, Robert E. Kraut, Steven P. Dow:
Team Dating: A Self-Organized Team Formation Strategy for Collaborative Crowdsourcing. CHI Extended Abstracts 2016: 1243-1249 - [c127]Robert E. Kraut:
SIGCHI Lifetime Research Award Talk: Online Communication and Psychological Well-being. CHI Extended Abstracts 2016: 3899-3900 - [c126]Yi-Chia Wang, Moira Burke, Robert E. Kraut:
Modeling Self-Disclosure in Social Networking Sites. CSCW 2016: 74-85 - [c125]Haiyi Zhu, Robert E. Kraut, Aniket Kittur:
A Contingency View of Transferring and Adapting Best Practices within Online Communities. CSCW 2016: 727-741 - [c124]Lixiu Yu, Aniket Kittur, Robert E. Kraut:
Encouraging "Outside- the- box" Thinking in Crowd Innovation Through Identifying Domains of Expertise. CSCW 2016: 1212-1220 - [c123]Lixiu Yu, Robert E. Kraut, Aniket Kittur:
Distributed Analogical Idea Generation with Multiple Constraints. CSCW 2016: 1234-1243 - [c122]Diyi Yang, Robert E. Kraut, Carolyn P. Rosé:
Exploring the Effect of Student Confusion in Massive Open Online Courses. EDM 2016: 8 - [c121]Diyi Yang, Aaron Halfaker, Robert E. Kraut, Eduard H. Hovy:
Who Did What: Editor Role Identification in Wikipedia. ICWSM 2016: 446-455 - [c120]Anna Kasunic, Jessica Hammer, Robert E. Kraut, Michael Massimi, Amy Ogan:
A Preliminary Look at MOOC-associated Facebook Groups: Prevalence, Geographic Representation, and Homophily. L@S 2016: 205-208 - [c119]Diyi Yang, Aaron Halfaker, Robert E. Kraut, Eduard H. Hovy:
Edit Categories and Editor Role Identification in Wikipedia. LREC 2016 - 2015
- [j41]Robert E. Kraut, Moira Burke:
Internet use and psychological well-being: effects of activity and audience. Commun. ACM 58(12): 94-100 (2015) - [c118]Diyi Yang, Miaomiao Wen, Iris K. Howley, Robert E. Kraut, Carolyn P. Rosé:
Exploring the Effect of Confusion in Discussion Forums of Massive Open Online Courses. L@S 2015: 121-130 - 2014
- [j40]Yuqing Ren, Robert E. Kraut:
Agent-Based Modeling to Inform Online Community Design: Impact of Topical Breadth, Message Volume, and Discussion Moderation on Member Commitment and Contribution. Hum. Comput. Interact. 29(4): 351-389 (2014) - [c117]Paul André, Robert E. Kraut, Aniket Kittur:
Effects of simultaneous and sequential work structures on distributed collaborative interdependent tasks. CHI 2014: 139-148 - [c116]Haiyi Zhu, Robert E. Kraut, Aniket Kittur:
The impact of membership overlap on the survival of online communities. CHI 2014: 281-290 - [c115]Haiyi Zhu, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, Robert E. Kraut:
Selecting an effective niche: an ecological view of the success of online communities. CHI 2014: 301-310 - [c114]Lixiu Yu, Aniket Kittur, Robert E. Kraut:
Searching for analogical ideas with crowds. CHI 2014: 1225-1234 - [c113]Lixiu Yu, Aniket Kittur, Robert E. Kraut:
Distributed analogical idea generation: inventing with crowds. CHI 2014: 1245-1254 - [c112]Tatiana A. Vlahovic, Yi-Chia Wang, Robert E. Kraut, John M. Levine:
Support matching and satisfaction in an online breast cancer support community. CHI 2014: 1625-1634 - [c111]Moira Burke, Robert E. Kraut:
Growing closer on facebook: changes in tie strength through social network site use. CHI 2014: 4187-4196 - [c110]Yla R. Tausczik, Laura A. Dabbish, Robert E. Kraut:
Building loyalty to online communities through bond and identity-based attachment to sub-groups. CSCW 2014: 146-157 - [c109]Yla R. Tausczik, Aniket Kittur, Robert E. Kraut:
Collaborative problem solving: a study of MathOverflow. CSCW 2014: 355-367 - [c108]Robert E. Kraut, Andrew T. Fiore:
The role of founders in building online groups. CSCW 2014: 722-732 - [c107]Lixiu Yu, Paul André, Aniket Kittur, Robert E. Kraut:
A comparison of social, learning, and financial strategies on crowd engagement and output quality. CSCW 2014: 967-978 - [c106]Kenneth B. Shores, Yilin He, Kristina L. Swanenburg, Robert E. Kraut, John Riedl:
The identification of deviance and its impact on retention in a multiplayer game. CSCW 2014: 1356-1365 - [c105]Haiyi Zhu, Steven P. Dow, Robert E. Kraut, Aniket Kittur:
Reviewing versus doing: learning and performance in crowd assessment. CSCW 2014: 1445-1455 - [c104]Kristen Grauman, Robert E. Kraut:
Keynote Speakers. HCOMP 2014 - [p7]Yuqing Ren, Robert E. Kraut:
Agent Based Modeling to Inform the Design of Multiuser Systems. Ways of Knowing in HCI 2014: 395-419 - 2013
- [j39]Haiyi Zhu, Robert E. Kraut, Aniket Kittur:
Effectiveness of Shared Leadership in Wikipedia. Hum. Factors 55(6): 1021-1043 (2013) - [j38]Darren Gergle, Robert E. Kraut, Susan R. Fussell:
Using Visual Information for Grounding and Awareness in Collaborative Tasks. Hum. Comput. Interact. 28(1): 1-39 (2013) - [c103]Yi-Chia Wang, Moira Burke, Robert E. Kraut:
Gender, topic, and audience response: an analysis of user-generated content on facebook. CHI 2013: 31-34 - [c102]Rosta Farzan, Robert E. Kraut:
Wikipedia classroom experiment: bidirectional benefits of students' engagement in online production communities. CHI 2013: 783-792 - [c101]Haiyi Zhu, Amy Zhang, Jiping He, Robert E. Kraut, Aniket Kittur:
Effects of peer feedback on contribution: a field experiment in Wikipedia. CHI 2013: 2253-2262 - [c100]Moira Burke, Robert E. Kraut:
Using facebook after losing a job: differential benefits of strong and weak ties. CSCW 2013: 1419-1430 - [c99]Haiyi Zhu, Robert E. Kraut, Niki Kittur:
The Impact of Membership Overlap on the Survival of Online Communities. ICIS 2013 - 2012
- [j37]Tat Koon Koh, Mark Fichman, Robert E. Kraut:
Trust Across Borders: Buyer-Supplier Trust in Global Business-to-Business E-Commerce. J. Assoc. Inf. Syst. 13(11): 2 (2012) - [j36]Yuqing Ren, F. Maxwell Harper, Sara Drenner, Loren G. Terveen, Sara B. Kiesler, John Riedl, Robert E. Kraut:
Building Member Attachment in Online Communities: Applying Theories of Group Identity and Interpersonal Bonds. MIS Q. 36(3): 841-864 (2012) - [c98]Laura Dabbish, Robert E. Kraut, Jordan Patton:
Communication and commitment in an online game team. CHI 2012: 879-888 - [c97]Yi-Chia Wang, Robert E. Kraut:
Twitter and the development of an audience: those who stay on topic thrive! CHI 2012: 1515-1518 - [c96]Laura A. Dabbish, Rosta Farzan, Robert E. Kraut, Tom Postmes:
Fresh faces in the crowd: turnover, identity, and commitment in online groups. CSCW 2012: 245-248 - [c95]Rosta Farzan, Robert E. Kraut, Aditya Pal, Joseph A. Konstan:
Socializing volunteers in an online community: a field experiment. CSCW 2012: 325-334 - [c94]Haiyi Zhu, Robert E. Kraut, Aniket Kittur:
Effectiveness of shared leadership in online communities. CSCW 2012: 407-416 - [c93]Andrea Forte, Niki Kittur, Vanessa Larco, Haiyi Zhu, Amy S. Bruckman, Robert E. Kraut:
Coordination and beyond: social functions of groups in open content production. CSCW 2012: 417-426 - [c92]Yi-Chia Wang, Robert E. Kraut, John M. Levine:
To stay or leave?: the relationship of emotional and informational support to commitment in online health support groups. CSCW 2012: 833-842 - [c91]Haiyi Zhu, Robert E. Kraut, Aniket Kittur:
Organizing without formal organization: group identification, goal setting and social modeling in directing online production. CSCW 2012: 935-944 - [c90]Aniket Kittur, Susheel Khamkar, Paul André, Robert E. Kraut:
CrowdWeaver: visually managing complex crowd work. CSCW 2012: 1033-1036 - [i1]Benjamin Collier, Robert E. Kraut:
Leading the Collective: Social Capital and the Development of Leaders in Core-Periphery Organizations. CoRR abs/1204.3682 (2012) - 2011
- [c89]Moira Burke, Robert E. Kraut, Cameron Marlow:
Social capital on facebook: differentiating uses and users. CHI 2011: 571-580 - [c88]Aniket Kittur, Boris Smus, Robert E. Kraut:
CrowdForge: crowdsourcing complex work. CHI Extended Abstracts 2011: 1801-1806 - [c87]Haiyi Zhu, Robert E. Kraut, Yi-Chia Wang, Aniket Kittur:
Identifying shared leadership in Wikipedia. CHI 2011: 3431-3434 - [c86]Gary Hsieh, Scott E. Hudson, Robert E. Kraut:
Donate for credibility: how contribution incentives can improve credibility. CHI 2011: 3435-3438 - [c85]Jaclyn Wainer, Laura Dabbish, Robert E. Kraut:
Should I open this email?: inbox-level cues, curiosity and attention to email. CHI 2011: 3439-3448 - [c84]Rosta Farzan, Laura A. Dabbish, Robert E. Kraut, Tom Postmes:
Increasing commitment to online communities by designing for social presence. CSCW 2011: 321-330 - [c83]Aniket Kittur, Boris Smus, Susheel Khamkar, Robert E. Kraut:
CrowdForge: crowdsourcing complex work. UIST 2011: 43-52 - [c82]Aditya Pal, Rosta Farzan, Joseph A. Konstan, Robert E. Kraut:
Early Detection of Potential Experts in Question Answering Communities. UMAP 2011: 231-242 - 2010
- [j35]Robert E. Kraut, Mary Lou Maher, Judith S. Olson, Thomas W. Malone, Peter Pirolli, John C. Thomas:
Scientific Foundations: A Case for Technology- Mediated Social- Participation Theory. Computer 43(11): 22-28 (2010) - [c81]Gary Hsieh, Robert E. Kraut, Scott E. Hudson:
Why pay?: exploring how financial incentives are used for question & answer. CHI 2010: 305-314 - [c80]Boreum Choi, Kira Alexander, Robert E. Kraut, John M. Levine:
Socialization tactics in wikipedia and their effects. CSCW 2010: 107-116 - [c79]Aniket Kittur, Robert E. Kraut:
Beyond Wikipedia: coordination and conflict in online production groups. CSCW 2010: 215-224 - [c78]Moira Burke, Robert E. Kraut, Diane Williams:
Social use of computer-mediated communication by adults on the autism spectrum. CSCW 2010: 425-434 - [c77]Turadg Aleahmad, Vincent Aleven, Robert E. Kraut:
Automatic Rating of User-Generated Math Solutions. EDM 2010: 267-268 - [c76]Benjamin Collier, Moira Burke, Niki Kittur, Robert E. Kraut:
Promoting Good Management: Governance, Promotion, and Leadership in Open Collaboration Communities. ICIS 2010: 220
2000 – 2009
- 2009
- [j34]Turadg Aleahmad, Vincent Aleven, Robert E. Kraut:
Creating a Corpus of Targeted Learning Resources with a Web-Based Open Authoring Tool. IEEE Trans. Learn. Technol. 2(1): 3-9 (2009) - [c75]Aniket Kittur, Bryant Lee, Robert E. Kraut:
Coordination in collective intelligence: the role of team structure and task interdependence. CHI 2009: 1495-1504 - [c74]Min Kyung Lee, Tawanna Dillahunt, Bryan A. Pendleton, Robert E. Kraut, Sara B. Kiesler:
Tailoring websites to increase contributions to online communities. CHI Extended Abstracts 2009: 4003-4008 - [c73]Alistair G. Sutcliffe, Víctor M. González, Robert E. Kraut:
Social mediating technologies: developing the research agenda. CHI Extended Abstracts 2009: 4775-4778 - [c72]Aaron Halfaker, Aniket Kittur, Robert E. Kraut, John Riedl:
A jury of your peers: quality, experience and ownership in Wikipedia. Int. Sym. Wikis 2009 - [c71]Aniket Kittur, Bryan A. Pendleton, Robert E. Kraut:
Herding the cats: the influence of groups in coordinating peer production. Int. Sym. Wikis 2009 - 2008
- [j33]Laura A. Dabbish, Robert E. Kraut:
Research Note - Awareness Displays and Social Motivation for Coordinating Communication. Inf. Syst. Res. 19(2): 221-238 (2008) - [j32]Ritu Agarwal, Anil K. Gupta, Robert E. Kraut:
Editorial Overview - The Interplay Between Digital and Social Networks. Inf. Syst. Res. 19(3): 243-252 (2008) - [c70]Gary Hsieh, Jennifer C. Lai, Scott E. Hudson, Robert E. Kraut:
Using tags to assist near-synchronous communication. CHI 2008: 223-226 - [c69]Irina Shklovski, Robert E. Kraut, Jonathon N. Cummings:
Keeping in touch by technology: maintaining friendships after a residential move. CHI 2008: 807-816 - [c68]Moira Burke, Robert E. Kraut:
Mind your p's and q's: when politeness helps and hurts in online communities. CHI Extended Abstracts 2008: 3195-3200 - [c67]Moira Burke, Robert E. Kraut:
Taking up the mop: identifying future wikipedia administrators. CHI Extended Abstracts 2008: 3441-3446 - [c66]Moira Burke, Robert E. Kraut:
Mopping up: modeling wikipedia promotion decisions. CSCW 2008: 27-36 - [c65]Aniket Kittur, Robert E. Kraut:
Harnessing the wisdom of crowds in wikipedia: quality through coordination. CSCW 2008: 37-46 - [c64]Moira Burke, Robert E. Kraut:
Mind your Ps and Qs: the impact of politeness and rudeness in online communities. CSCW 2008: 281-284 - [c63]Gary Hsieh, Robert E. Kraut, Scott E. Hudson, Roberto Weber:
Can markets help?: applying market mechanisms to improve synchronous communication. CSCW 2008: 535-544 - [c62]Turadg Aleahmad, Vincent Aleven, Robert E. Kraut:
Open community authoring of worked example problems. ICLS (3) 2008: 3-4 - [c61]Turadg Aleahmad, Vincent Aleven, Robert E. Kraut:
Open Community Authoring of Targeted Worked Example Problems. Intelligent Tutoring Systems 2008: 216-227 - 2007
- [j31]J. Alberto Espinosa, Sandra Slaughter, Robert E. Kraut, James D. Herbsleb:
Team Knowledge and Coordination in Geographically Distributed Software Development. J. Manag. Inf. Syst. 24(1): 135-169 (2007) - [j30]J. Alberto Espinosa, Sandra A. Slaughter, Robert E. Kraut, James D. Herbsleb:
Familiarity, Complexity, and Team Performance in Geographically Distributed Software Development. Organ. Sci. 18(4): 613-630 (2007) - [c60]A. Fleming Seay, Robert E. Kraut:
Project massive: self-regulation and problematic use of online gaming. CHI 2007: 829-838 - [c59]Justin D. Weisz, Sara B. Kiesler, Hui Zhang, Yuqing Ren, Robert E. Kraut, Joseph A. Konstan:
Watching together: integrating text chat with video. CHI 2007: 877-886 - [c58]Darren Gergle, Carolyn P. Rosé, Robert E. Kraut:
Modeling the impact of shared visual information on collaborative reference. CHI 2007: 1543-1552 - [c57]Robert E. Kraut, Yuqing Ren:
An Agent-Based Model To Understand Tradeoffs In Online Community Design. ICIS 2007: 147 - [c56]F. Maxwell Harper, Dan Frankowski, Sara Drenner, Yuqing Ren, Sara B. Kiesler, Loren G. Terveen, Robert E. Kraut, John Riedl:
Talk amongst yourselves: inviting users to participate in online conversations. IUI 2007: 62-71 - 2006
- [j29]Ritu Agarwal, Anil K. Gupta, Robert E. Kraut:
Call for Papers - Information Systems Research Special Issue: The Interplay Between Digital and Social Networks. Inf. Syst. Res. 17(1): 103-104 (2006) - [j28]Elisabeth Joyce, Robert E. Kraut:
Predicting Continued Participation in Newsgroups. J. Comput. Mediat. Commun. 11(3): 723-747 (2006) - [c55]Al Mamunur Rashid, Kimberly S. Ling, Regina D. Tassone, Paul Resnick, Robert E. Kraut, John Riedl:
Motivating participation by displaying the value of contribution. CHI 2006: 955-958 - [c54]Jaime Arguello, Brian S. Butler, Elisabeth Joyce, Robert E. Kraut, Kimberly S. Ling, Carolyn P. Rosé, Xiaoqing Wang:
Talk to me: foundations for successful individual-group interactions in online communities. CHI 2006: 959-968 - [c53]Irina Shklovski, Robert E. Kraut, Jonathon N. Cummings:
Routine patterns of internet use & psychological well-being: coping with a residential move. CHI 2006: 969-978 - [c52]Darren Gergle, Robert E. Kraut, Susan R. Fussell:
The impact of delayed visual feedback on collaborative performance. CHI 2006: 1303-1312 - [c51]Laura A. Dabbish, Robert E. Kraut:
Email overload at work: an analysis of factors associated with email strain. CSCW 2006: 431-440 - [c50]Anupriya Ankolekar, Katia P. Sycara, James D. Herbsleb, Robert E. Kraut, Christopher A. Welty:
Supporting online problem-solving communities with the semantic web. WWW 2006: 575-584 - [p6]Malcolm Brynin, Robert E. Kraut:
Social Studies of Domestic Information and Communication Technologies. Computers, Phones, and the Internet 2006: 3-20 - [p5]Robert E. Kraut, Sara B. Kiesler, Bonka Boneva, Irina Shklovski:
Examining the Impact of Internet Use on TV Viewing: Details Make a Difference. Computers, Phones, and the Internet 2006: 70-83 - [p4]Bonka Boneva, Amy Quinn, Robert E. Kraut, Sara B. Kiesler, Irina Shklovski:
Teenage Communication in the Instant Messaging Era. Computers, Phones, and the Internet 2006: 201-218 - [p3]Irina Shklovski, Sara B. Kiesler, Robert E. Kraut:
The Internet and Social Interaction: A Meta-analysis and Critique of Studies, 1995-2003. Computers, Phones, and the Internet 2006: 251-264 - [p2]Jonathon N. Cummings, John B. Lee, Robert E. Kraut:
Communication Technology and Friendship During the Transition From High School to College. Computers, Phones, and the Internet 2006: 265-278 - [e1]Robert E. Kraut, Malcolm Brynin, Sara B. Kiesler:
Computers, Phones, and the Internet - Domesticating Information Technology. Series in human-technology interaction, Oxford University Press 2006, ISBN 978-0-19-531280-5 [contents] - 2005
- [j27]Robert E. Kraut, Shyam Sunder, Rahul Telang, James Morris:
Pricing Electronic Mail to Solve the Problem of Spam. Hum. Comput. Interact. 20(1-2): 195-223 (2005) - [j26]Ritu Agarwal, Anil K. Gupta, Robert E. Kraut:
Information Systems Research Special Issue: The Interplay Between Digital and Social Networks. Inf. Syst. Res. 16(3): 329-330 (2005) - [j25]Kimberly S. Ling, Gerard Beenen, Pamela J. Ludford, Xiaoqing Wang, Klarissa Chang, Xin Li, Dan Cosley, Dan Frankowski, Loren G. Terveen, Al Mamunur Rashid, Paul Resnick, Robert E. Kraut:
Using Social Psychology to Motivate Contributions to Online Communities. J. Comput. Mediat. Commun. 10(4) (2005) - [c49]Laura A. Dabbish, Robert E. Kraut, Susan R. Fussell, Sara B. Kiesler:
Understanding email use: predicting action on a message. CHI 2005: 691-700 - 2004
- [j24]Irina Shklovski, Robert E. Kraut, Lee Rainie:
The Internet and Social Participation: Contrasting Cross-Sectional and Longitudinal Analyses. J. Comput. Mediat. Commun. 10(1) (2004) - [c48]Darren Gergle, David R. Millen, Robert E. Kraut, Susan R. Fussell:
Persistence matters: making the most of chat in tightly-coupled work. CHI 2004: 431-438 - [c47]A. Fleming Seay, William J. Jerome, Kevin Sang Lee, Robert E. Kraut:
Project massive: a study of online gaming communities. CHI Extended Abstracts 2004: 1421-1424 - [c46]Stephen R. Barley, William H. Dutton, Sara B. Kiesler, Paul Resnick, Robert E. Kraut, JoAnne Yates:
Does CSCW need organization theory? CSCW 2004: 122-124 - [c45]Laura A. Dabbish, Robert E. Kraut:
Controlling interruptions: awareness displays and social motivation for coordination. CSCW 2004: 182-191 - [c44]Gerard Beenen, Kimberly S. Ling, Xiaoqing Wang, Klarissa Chang, Dan Frankowski, Paul Resnick, Robert E. Kraut:
Using social psychology to motivate contributions to online communities. CSCW 2004: 212-221 - [c43]Darren Gergle, Robert E. Kraut, Susan R. Fussell:
Action as language in a shared visual space. CSCW 2004: 487-496 - 2003
- [j23]Robert E. Kraut, Susan R. Fussell, Jane Siegel:
Visual Information as a Conversational Resource in Collaborative Physical Tasks. Hum. Comput. Interact. 18(1-2): 13-49 (2003) - [c42]Susan R. Fussell, Leslie D. Setlock, Robert E. Kraut:
Effects of head-mounted and scene-oriented video systems on remote collaboration on physical tasks. CHI 2003: 513-520 - [c41]Laura Dabbish, Robert E. Kraut:
Coordinating communication: awareness displays and interruption. CHI Extended Abstracts 2003: 786-787 - [c40]A. Fleming Seay, William J. Jerome, Kevin Sang Lee, Robert E. Kraut:
Project Massive 1.0: Organizational Commitment, Sociability and Extraversion in Massively Multiplayer Online Games. DiGRA Conference 2003 - 2002
- [j22]Jonathon N. Cummings, Brian S. Butler, Robert E. Kraut:
The quality of online social relationships. Commun. ACM 45(7): 103-108 (2002) - [j21]Jonathon N. Cummings, Robert E. Kraut:
Domesticating Computers and the Internet. Inf. Soc. 18(3): 221-231 (2002) - [c39]Susan R. Fussell, Robert E. Kraut, Jane Siegel, Susan Brennan:
Relationships among speech, vision, and action in collaborative physical tasks. CHI Extended Abstracts 2002: 916-917 - [c38]Robert E. Kraut, Darren Gergle, Susan R. Fussell:
The use of visual information in shared visual spaces: informing the development of virtual co-presence. CSCW 2002: 31-40 - [c37]Robert E. Kraut, James Morris, Rahul Telang, Darrin Filer, Matt Cronin, Shyam Sunder:
Markets for attention: will postage for email help? CSCW 2002: 206-215 - [c36]J. Alberto Espinosa, Robert E. Kraut, Sandra Slaughter, F. Javier Lerch, James D. Herbsleb, Audris Mockus:
Shared Mental Models, Familiarity, and Coordination: A Multi-Method Study of Distributed Software Teams. ICIS 2002: 39 - 2001
- [j20]Andrew F. Monk, Robert E. Kraut:
Editorial: Home use of information and communications technology. Int. J. Hum. Comput. Stud. 54(5): 663-664 (2001) - [c35]Jonathon N. Cummings, Robert E. Kraut, Sara B. Kiesler:
Do we visit, call, or email?: media matter in close relationships. CHI Extended Abstracts 2001: 161-162 - [c34]Mario Christ, Ramayya Krishnan, Daniel Nagin, Robert E. Kraut, Oliver Günther:
Trajectories of Individual WWW Usage: Implications for Electronic Commerce. HICSS 2001 - [c33]J. Alberto Espinosa, Robert E. Kraut, F. Javier Lerch, Sandra Slaughter, James D. Herbsleb, Audris Mockus:
Shared Mental Models and Coordination in Large-Scale, Distributed Software Development. ICIS 2001: 513-518 - 2000
- [j19]Sara B. Kiesler, Bozena Zdaniuk, Vicki Lundmark, Robert E. Kraut:
Troubles With the Internet: The Dynamics of Help at Home. Hum. Comput. Interact. 15(4): 323-351 (2000) - [j18]Charles W. Steinfield, Alice P. Chan, Robert E. Kraut:
Computer Mediated Markets: An Introduction and Preliminary Test of Market Structure Impacts. J. Comput. Mediat. Commun. 5(3): 0 (2000) - [c32]J. Alberto Espinosa, Jonathan J. Cadiz, Luis Rico-Gutierrez, Robert E. Kraut, William L. Scherlis, Glenn Lautenbacher:
Coming to the wrong decision quickly: why awareness tools must be matched with appropriate tasks. CHI 2000: 392-399 - [c31]Susan R. Fussell, Robert E. Kraut, Jane Siegel:
Coordination of communication: effects of shared visual context on collaborative work. CSCW 2000: 21-30
1990 – 1999
- 1999
- [j17]Robert E. Kraut, Tridas Mukhopadhyay, Janusz Szczypula, Sara B. Kiesler, Bill Scherlis:
Information and Communication: Alternative Uses of the Internet in Households. Inf. Syst. Res. 10(4): 287-303 (1999) - [c30]Marc A. Smith, Steven Mark Drucker, Robert E. Kraut, Barry Wellman:
Counting on community in cyberspace. CHI Extended Abstracts 1999: 87-88 - [c29]Robert E. Kraut, France Bélanger, Dianne H. Jordan, Larry Shumpert, Mary Beth Watson-Manheim:
A research agenda for virtual work: are we asking the right questions? (panel session). ICIS 1999: 566-568 - 1998
- [j16]Robert E. Kraut, Sara B. Kiesler, Tridas Mukhopadhyay, William L. Scherlis, Michael Patterson:
Social Impact of the Internet: What Does It Mean? Commun. ACM 41(12): 21-22 (1998) - [j15]Robert E. Kraut, Charles Steinfield, Alice P. Chan, Brian S. Butler, Anne Hoag:
Coordination and Virtualization: The Role of Electronic Networks and Personal Relationships. J. Comput. Mediat. Commun. 3(4): 0 (1998) - [c28]Robert E. Kraut, Tridas Mukhopadhyay, Janusz Szczypula, Sara B. Kiesler, William L. Scherlis:
Communication and Information: Alternative Uses of the Internet in Households. CHI 1998: 368-375 - [c27]Susan R. Fussell, Robert E. Kraut, F. Javier Lerch, William L. Scherlis, Matthew M. McNally, Jonathan J. Cadiz:
Coordination, Overload and Team Performance: Effects of Team Communication Strategies. CSCW 1998: 275-284 - [p1]Charles Steinfield, Robert E. Kraut, Alice P. Chan:
The Impact of Interorganizational Networks on Buyer-Seller Relationships. Doing Business Electronically 1998: 7-26 - 1997
- [c26]Sara B. Kiesler, Robert E. Kraut, Vicki Lundmark, William L. Scherlis, Tridas Mukhopadhyay:
Usability, Help Desk Calls, and Residential Internet Usage. CHI 1997: 536-537 - [c25]Robert E. Kraut, Janusz Szczypula, Sara B. Kiesler, William L. Scherlis:
Communication versus information: alternative uses of the internet at home. ICIS 1997: 478 - 1996
- [j14]Lynn A. Streeter, Robert E. Kraut, Henry C. Lucas Jr., Laurence Caby:
How Open Data Networks Influence Business Performance and Market Structure. Commun. ACM 39(7): 62-73 (1996) - [j13]Robert E. Kraut:
The Internet @ Home (Introduction to the Special Section). Commun. ACM 39(12): 33-35 (1996) - [j12]Robert E. Kraut, William L. Scherlis, Tridas Mukhopadhyay, Jane Manning, Sara B. Kiesler:
The HomeNet Field Trial of Residential Internet Services. Commun. ACM 39(12): 55-63 (1996) - [c24]Robert E. Kraut, William L. Scherlis, Tridas Mukhopadhyay, Jane Manning, Sara B. Kiesler:
HomeNet: A Field Trial of Residential Internet Services. CHI 1996: 284-291 - [c23]Robert S. Fish, Robert E. Kraut:
Networking for Collaboration: Video Telephony and Media Conferencing (Tutorial). CSCW 1996: 6 - [c22]Jane Siegel, Robert E. Kraut, Mark D. Miller, David J. Kaplan, Malcolm Bauer:
Collaborative Wearable Systems Research and Evaluation (Video Program). CSCW 1996: 9-10 - [c21]Robert E. Kraut, Mark D. Miller, Jane Siegel:
Collaboration in Performance of Physical Tasks: Effects on Outcomes and Communication. CSCW 1996: 57-66 - [c20]Brian S. Butler, Alice Plummer, Anne Hoag, Robert E. Kraut, Charles Steinfield:
Talk, Trust and Telecommunications: Alternative Mechanisms for Coordinating Commercial Transactions. ICIS 1996: 47 - 1995
- [j11]Robert E. Kraut, Lynn A. Streeter:
Coordination in Software Development. Commun. ACM 38(3): 69-81 (1995) - [j10]Charles Steinfield, Robert E. Kraut, Alice Plummer:
The Impact Of Electronic Commerce On Buyer-Seller Relationships . J. Comput. Mediat. Commun. 1(3): 0 (1995) - [c19]Jane Siegel, Robert E. Kraut, Bonnie E. John, Kathleen M. Carley:
An empirical study of collaborative wearable computer systems. CHI 95 Conference Companion 1995: 312-313 - 1994
- [j9]Jolene Galegher, Robert E. Kraut:
Computer-Mediated Communication for Intellectual Teamwork: An Experiment in Group Writing. Inf. Syst. Res. 5(2): 110-138 (1994) - [c18]Victoria Bellotti, Robert S. Fish, Robert E. Kraut, Paul Dourish, Bill Gaver, Annette Adler, Sara A. Bly, Marilyn M. Mantei, Gale Moore:
Debating the media space design space. CHI Conference Companion 1994: 193-194 - [c17]Robert S. Fish, Robert E. Kraut:
Networking for collaboration: video telephony and media conferencing. CHI Conference Companion 1994: 375-376 - [c16]Robert E. Kraut, Ronald E. Rice, Colleen Cool, Robert S. Fish:
Life and Death of New Technology: Task, Utility and Social Influences on the Use of a Communication Medium. CSCW 1994: 13-21 - 1993
- [j8]Robert S. Fish, Robert E. Kraut, Robert W. Root, Ronald E. Rice:
Video as a Technology for Informal Communication. Commun. ACM 36(1): 48-61 (1993) - 1992
- [j7]Jonathan Rosenberg, Robert E. Kraut, Louis Gomez, C. Alan Buzzard:
Multimedia communications for users. IEEE Commun. Mag. 30(5): 20 (1992) - [j6]Robert E. Kraut, Jolene Galegher, Robert S. Fish, Barbara L. Chalfonte:
Task Requirements and Media Choice in Collaborative Writing. Hum. Comput. Interact. 7(4): 375-407 (1992) - [c15]Robert S. Fish, Robert E. Kraut, Robert W. Root, Ronald E. Rice:
Evaluating Video as a Technology for Informal Communication. CHI 1992: 37-48 - [c14]Colleen Cool, Robert S. Fish, Robert E. Kraut, C. M. Lowery:
Iterative Design of Video Communication Systems. CSCW 1992: 25-32 - [c13]Jolene Galegher, Robert E. Kraut:
Computer-Mediated Communication and Collaborative Writing: Media Influence and Adaptation to Communication Constraints. CSCW 1992: 155-162 - 1991
- [c12]Barbara L. Chalfonte, Robert S. Fish, Robert E. Kraut:
Expressive richness: a comparison of speech and text as media for revision. CHI 1991: 21-26 - 1990
- [c11]Thomas K. Landauer, Robert E. Kraut:
CHI in the applied research divisions at Bellcore (lab review). CHI 1990: 285-286 - [c10]Robert E. Kraut, Susan T. Dumais:
Computerization and the quality of working life: the role of control. COCS 1990: 56-68 - [c9]Robert S. Fish, Robert E. Kraut, Barbara L. Chalfonte:
The VideoWindow System in Informal Communication. CSCW 1990: 1-11 - [c8]Jolene Galegher, Robert E. Kraut:
Computer-Mediated Communication for Intellectual Teamwork: A Field Experiment in Group Writing. CSCW 1990: 65-78 - [c7]Robert E. Kraut, Lynn A. Streeter:
Satisfying the need to know: Interpersonal information access. INTERACT 1990: 909-915
1980 – 1989
- 1989
- [j5]Robert E. Kraut, Susan T. Dumais, Susan Koch:
Computerization, Productivity, and Quality of Work-Life. Commun. ACM 32(2): 220-238 (1989) - 1988
- [j4]Robert E. Kraut, Jolene Galegher, Carmen Egido:
Relationships and Tasks in Scientific Research Collaboration. ACM SIGCHI Bull. 20(1): 79-80 (1988) - [c6]Robert E. Kraut, Carmen Egido, Jolene Galegher:
Patterns of Contact and Communication in Scientific Research Collaboration. CSCW 1988: 1-12 - [c5]Mary Diane Palmer Leland, Robert S. Fish, Robert E. Kraut:
Collaborative Document Production Using Quilt. CSCW 1988: 206-215 - [c4]Robert S. Fish, Robert E. Kraut, Mary Diane Palmer Leland:
Quilt: a collaborative tool for cooperative writing. COCS 1988: 30-37 - [c3]Susan T. Dumais, Robert E. Kraut, Susan Koch:
Computers' impact on productivity and work life. COCS 1988: 88-95 - 1987
- [j3]Robert E. Kraut, Jolene Galegher, Carmen Egido:
Relationships and Tasks in Scientific Research Collaboration. Hum. Comput. Interact. 3(1): 31-58 (1987) - 1986
- [c2]Robert E. Kraut, Jolene Galegher, Carmen Egido:
Relationships and tasks in scientific research collaborations. CSCW 1986: 229-245 - 1984
- [j2]Stephen Jose Hanson, Robert E. Kraut, James M. Farber:
Interface Design and Multivariate Analysis of UNIX Command Use. ACM Trans. Inf. Syst. 2(1): 42-57 (1984) - 1983
- [c1]Robert E. Kraut, Stephen José Hanson, James M. Farber:
Command use and interface design. CHI 1983: 120-124
1970 – 1979
- 1979
- [j1]Robert E. Kraut:
Attitudes and their objects. J. Philos. Log. 8(1): 197-217 (1979)
Coauthor Index
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