BibTeX record conf/bpm/FeherV19

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@inproceedings{DBLP:conf/bpm/FeherV19,
  author       = {P{\'{e}}ter Feh{\'{e}}r and
                  Kriszti{\'{a}}n Varga},
  editor       = {Claudio Di Ciccio and
                  Renata Gabryelczyk and
                  Luciano Garc{\'{\i}}a{-}Ba{\~{n}}uelos and
                  Tomislav Hernaus and
                  Rick Hull and
                  Mojca Indihar Stemberger and
                  Andrea Ko and
                  Mark Staples},
  title        = {The Value of Customer Journey Mapping and Analysis in Design Thinking
                  Projects},
  booktitle    = {Business Process Management: Blockchain and Central and Eastern Europe
                  Forum - {BPM} 2019 Blockchain and {CEE} Forum, Vienna, Austria, September
                  1-6, 2019, Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {361},
  pages        = {333--336},
  publisher    = {Springer},
  year         = {2019},
  url          = {https://doi.org/10.1007/978-3-030-30429-4\_25},
  doi          = {10.1007/978-3-030-30429-4\_25},
  timestamp    = {Sat, 30 Sep 2023 09:35:40 +0200},
  biburl       = {https://dblp.org/rec/conf/bpm/FeherV19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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