BibTeX record conf/coop/ColombinoHC14

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@inproceedings{DBLP:conf/coop/ColombinoHC14,
  author       = {Tommaso Colombino and
                  Benjamin V. Hanrahan and
                  Stefania Castellani},
  editor       = {Chiara Rossitto and
                  Luigina Ciolfi and
                  David B. Martin and
                  Bernard Conein},
  title        = {Lessons Learnt Working with Performance Data in Call Centres},
  booktitle    = {Proceedings of the 11th International Conference on the Design of
                  Cooperative Systems, {COOP} 2014, Nice, France, May 27-30, 2014},
  pages        = {277--292},
  publisher    = {Springer},
  year         = {2014},
  url          = {https://doi.org/10.1007/978-3-319-06498-7\_17},
  doi          = {10.1007/978-3-319-06498-7\_17},
  timestamp    = {Mon, 22 May 2017 17:11:52 +0200},
  biburl       = {https://dblp.org/rec/conf/coop/ColombinoHC14.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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