BibTeX record conf/ecis/GimpelHS16

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@inproceedings{DBLP:conf/ecis/GimpelHS16,
  author       = {Henner Gimpel and
                  Johannes Huber and
                  Serkan Sarikaya},
  title        = {Customer Satisfaction in Digital Service Encounters: the Role of Media
                  Richness, Social presence, and Cultural Distance},
  booktitle    = {24th European Conference on Information Systems, {ECIS} 2016, Istanbul,
                  Turkey, June 12-15, 2016},
  pages        = {Research Paper 91},
  year         = {2016},
  url          = {http://aisel.aisnet.org/ecis2016\_rp/91},
  timestamp    = {Sat, 12 Nov 2016 17:38:24 +0100},
  biburl       = {https://dblp.org/rec/conf/ecis/GimpelHS16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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