BibTeX record conf/ifip8/PavlicekD16

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@inproceedings{DBLP:conf/ifip8/PavlicekD16,
  author       = {Anton{\'{\i}}n Pavl{\'{\i}}cek and
                  Petr Doucek},
  editor       = {A Min Tjoa and
                  Li Da Xu and
                  Maria Raffai and
                  Niina Maarit Novak},
  title        = {Social Media and Social {CRM}},
  booktitle    = {Research and Practical Issues of Enterprise Information Systems -
                  10th {IFIP} {WG} 8.9 Working Conference, {CONFENIS} 2016, Vienna,
                  Austria, December 13-14, 2016, Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {268},
  pages        = {77--87},
  year         = {2016},
  url          = {https://doi.org/10.1007/978-3-319-49944-4\_6},
  doi          = {10.1007/978-3-319-49944-4\_6},
  timestamp    = {Tue, 29 Dec 2020 18:39:31 +0100},
  biburl       = {https://dblp.org/rec/conf/ifip8/PavlicekD16.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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