BibTeX record conf/im/ShwartzDG09

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@inproceedings{DBLP:conf/im/ShwartzDG09,
  author       = {Larisa Shwartz and
                  Yixin Diao and
                  Genady Grabarnik},
  title        = {Multi-tenant solution for {IT} service management: {A} quantitative
                  study of benefits},
  booktitle    = {Integrated Network Management, {IM} 2009. 11th {IFIP/IEEE} International
                  Symposium on Integrated Network Management, Hofstra University, Long
                  Island, NY, USA, June 1-5, 2009},
  pages        = {721--731},
  publisher    = {{IEEE}},
  year         = {2009},
  url          = {https://doi.org/10.1109/INM.2009.5188879},
  doi          = {10.1109/INM.2009.5188879},
  timestamp    = {Wed, 17 May 2017 14:24:42 +0200},
  biburl       = {https://dblp.org/rec/conf/im/ShwartzDG09.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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