BibTeX record conf/www/Yom-TovAANBWR18

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@inproceedings{DBLP:conf/www/Yom-TovAANBWR18,
  author       = {Galit B. Yom{-}Tov and
                  Shelly Ashtar and
                  Daniel Altman and
                  Michael Natapov and
                  Neta Barkay and
                  Monika Westphal and
                  Anat Rafaeli},
  editor       = {Pierre{-}Antoine Champin and
                  Fabien Gandon and
                  Mounia Lalmas and
                  Panagiotis G. Ipeirotis},
  title        = {Customer Sentiment in Web-Based Service Interactions: Automated Analyses
                  and New Insights},
  booktitle    = {Companion of the The Web Conference 2018 on The Web Conference 2018,
                  {WWW} 2018, Lyon , France, April 23-27, 2018},
  pages        = {1689--1697},
  publisher    = {{ACM}},
  year         = {2018},
  url          = {https://doi.org/10.1145/3184558.3191628},
  doi          = {10.1145/3184558.3191628},
  timestamp    = {Mon, 05 Feb 2024 20:31:30 +0100},
  biburl       = {https://dblp.org/rec/conf/www/Yom-TovAANBWR18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}