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BibTeX record journals/access/LiuLLHZW19
@article{DBLP:journals/access/LiuLLHZW19, author = {Zining Liu and Chong Long and Xiaolu Lu and Zehong Hu and Jie Zhang and Yafang Wang}, title = {Which Channel to Ask My Question?: Personalized Customer Service Request Stream Routing Using Deep Reinforcement Learning}, journal = {{IEEE} Access}, volume = {7}, pages = {107744--107756}, year = {2019}, url = {https://doi.org/10.1109/ACCESS.2019.2932047}, doi = {10.1109/ACCESS.2019.2932047}, timestamp = {Thu, 24 Aug 2023 15:39:04 +0200}, biburl = {https://dblp.org/rec/journals/access/LiuLLHZW19.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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