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BibTeX record journals/ecra/KwonK12
@article{DBLP:journals/ecra/KwonK12, author = {Kwiseok Kwon and Cookhwan Kim}, title = {How to design personalization in a context of customer retention: Who personalizes what and to what extent?}, journal = {Electron. Commer. Res. Appl.}, volume = {11}, number = {2}, pages = {101--116}, year = {2012}, url = {https://doi.org/10.1016/j.elerap.2011.05.002}, doi = {10.1016/J.ELERAP.2011.05.002}, timestamp = {Sat, 22 Feb 2020 13:48:39 +0100}, biburl = {https://dblp.org/rec/journals/ecra/KwonK12.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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