BibTeX record journals/eswa/CarrascoMSL12

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@article{DBLP:journals/eswa/CarrascoMSL12,
  author       = {Ram{\'{o}}n Alberto Carrasco and
                  Francisco Mu{\~{n}}oz{-}Leiva and
                  Juan S{\'{a}}nchez{-}Fern{\'{a}}ndez and
                  Francisco J. Li{\'{e}}bana{-}Cabanillas},
  title        = {A model for the integration of e-financial services questionnaires
                  with {SERVQUAL} scales under fuzzy linguistic modeling},
  journal      = {Expert Syst. Appl.},
  volume       = {39},
  number       = {14},
  pages        = {11535--11547},
  year         = {2012},
  url          = {https://doi.org/10.1016/j.eswa.2012.03.055},
  doi          = {10.1016/J.ESWA.2012.03.055},
  timestamp    = {Sat, 19 Oct 2019 19:03:19 +0200},
  biburl       = {https://dblp.org/rec/journals/eswa/CarrascoMSL12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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