BibTeX record journals/ijstm/GutierrezMM06

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@article{DBLP:journals/ijstm/GutierrezMM06,
  author       = {Leopoldo J. Gutierrez Gutierrez and
                  Francisco Jos{\'{e}} Mart{\'{\i}}nez{-}L{\'{o}}pez and
                  Luis M. Molina{-}Fern{\'{a}}ndez},
  title        = {A dynamic evaluation of factors determining the quality of service
                  perceived by clients: an empirical analysis focused on the consultancy
                  sector},
  journal      = {Int. J. Serv. Technol. Manag.},
  volume       = {7},
  number       = {4},
  pages        = {369--382},
  year         = {2006},
  url          = {https://doi.org/10.1504/IJSTM.2006.011003},
  doi          = {10.1504/IJSTM.2006.011003},
  timestamp    = {Thu, 30 Jul 2020 14:30:41 +0200},
  biburl       = {https://dblp.org/rec/journals/ijstm/GutierrezMM06.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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