BibTeX record journals/ijtm/ChouSL08

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@article{DBLP:journals/ijtm/ChouSL08,
  author       = {Tung{-}Hsiang Chou and
                  Jia{-}Lang Seng and
                  Binshan Lin},
  title        = {eTOM and e-services based trouble-management operations: a large scale
                  telecom case study},
  journal      = {Int. J. Technol. Manag.},
  volume       = {43},
  number       = {4},
  pages        = {383--403},
  year         = {2008},
  url          = {https://doi.org/10.1504/IJTM.2008.020557},
  doi          = {10.1504/IJTM.2008.020557},
  timestamp    = {Fri, 22 May 2020 15:37:56 +0200},
  biburl       = {https://dblp.org/rec/journals/ijtm/ChouSL08.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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