BibTeX record journals/iwc/CoughlanMP07a

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@article{DBLP:journals/iwc/CoughlanMP07a,
  author       = {Jane Coughlan and
                  Robert D. Macredie and
                  Nayna Patel},
  title        = {Evaluating the effectiveness of customers' communication experiences
                  with online retailers - {A} study of e-mortgages},
  journal      = {Interact. Comput.},
  volume       = {19},
  number       = {1},
  pages        = {83--95},
  year         = {2007},
  url          = {https://doi.org/10.1016/j.intcom.2006.06.003},
  doi          = {10.1016/J.INTCOM.2006.06.003},
  timestamp    = {Fri, 13 Mar 2020 10:53:48 +0100},
  biburl       = {https://dblp.org/rec/journals/iwc/CoughlanMP07a.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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