BibTeX record journals/misqe/WatsonPBP05

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@article{DBLP:journals/misqe/WatsonPBP05,
  author       = {Richard T. Watson and
                  Gabriele Piccoli and
                  M. Kathryn Brohman and
                  A. Parasuraman},
  title        = {Customer-Managed Interactions: {A} New Paradigm for Firm-Customer
                  Relationships},
  journal      = {{MIS} Q. Executive},
  volume       = {4},
  number       = {2},
  pages        = {6},
  year         = {2005},
  url          = {https://aisel.aisnet.org/misqe/vol4/iss2/6},
  timestamp    = {Tue, 04 Jul 2023 16:01:22 +0200},
  biburl       = {https://dblp.org/rec/journals/misqe/WatsonPBP05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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