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BibTeX record journals/msom/WallaceW05
@article{DBLP:journals/msom/WallaceW05, author = {Rodney B. Wallace and Ward Whitt}, title = {A Staffing Algorithm for Call Centers with Skill-Based Routing}, journal = {Manuf. Serv. Oper. Manag.}, volume = {7}, number = {4}, pages = {276--294}, year = {2005}, url = {https://doi.org/10.1287/msom.1050.0086}, doi = {10.1287/MSOM.1050.0086}, timestamp = {Thu, 01 Oct 2020 10:17:38 +0200}, biburl = {https://dblp.org/rec/journals/msom/WallaceW05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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