BibTeX record journals/program/SreenivasanLG12

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@article{DBLP:journals/program/SreenivasanLG12,
  author       = {Nirupama Dharmavaram Sreenivasan and
                  Chei Sian Lee and
                  Dion Hoe{-}Lian Goh},
  title        = {Tweeting the friendly skies: Investigating information exchange among
                  Twitter users about airlines},
  journal      = {Program},
  volume       = {46},
  number       = {1},
  pages        = {21--42},
  year         = {2012},
  url          = {https://doi.org/10.1108/00330331211204548},
  doi          = {10.1108/00330331211204548},
  timestamp    = {Sat, 27 May 2017 14:23:29 +0200},
  biburl       = {https://dblp.org/rec/journals/program/SreenivasanLG12.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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