BibTeX record journals/questa/ZeltynM05

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@article{DBLP:journals/questa/ZeltynM05,
  author       = {Sergey Zeltyn and
                  Avishai Mandelbaum},
  title        = {Call Centers with Impatient Customers: Many-Server Asymptotics of
                  the M/M/\emph{n} + {G} Queue},
  journal      = {Queueing Syst. Theory Appl.},
  volume       = {51},
  number       = {3-4},
  pages        = {361--402},
  year         = {2005},
  url          = {https://doi.org/10.1007/s11134-005-3699-8},
  doi          = {10.1007/S11134-005-3699-8},
  timestamp    = {Mon, 18 May 2020 12:43:55 +0200},
  biburl       = {https://dblp.org/rec/journals/questa/ZeltynM05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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