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"eCommerce in service industries: Extending the Socio-Technical Paradigm."
Yvette Blount, Tanya Castleman, Darryl Coulthard (2005)
- Yvette Blount, Tanya Castleman, Darryl Coulthard:
eCommerce in service industries: Extending the Socio-Technical Paradigm. ACIS 2005
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