"Predictive value of comments in the service engagement process."

Stephen Carman et al. (2012)

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DOI: 10.1002/MEET.14504901215

access: closed

type: Conference or Workshop Paper

metadata version: 2020-06-24

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Stephen Carman, Ray Strong, Anca Chandra, Sechan Oh, W. Scott Spangler, Laura Anderson, Bernard J. Jansen:
Predictive value of comments in the service engagement process. ASIST 2012: 1-6

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